Guitars and More on Beltline Road in Decatur AL went above and beyond in order to bring my guitar back to its original condition when other stores across North Alabama said it needed to be altered. Repair was made in a friendly and timely manner. l will be a repeat customer. read more

Update: This business has deleted all the Google reviews concerning this situation with my Dad, and blocked all of our family on Facebook instead of owning up to their mistake and simply apologizing, which is all we wanted to begin with. Take your business literally anywhere but here to these dishonest and sorry people. My Dad dropped his guitar off here 6 months ago for a service. He checked in multiple times on when it would be completed and ready for pick, and was repeatedly told it was still not ready. Yesterday he called to check in again, and was told his guitar was sold because when they called to let him know it was ready, he didn't pick up. Nobody ever called. My step mother made a post on FB that blew up because my Dad has owned this guitar for almost 30 years and it's one of his most prized and sentimental possessions. Through her post, a man in Guntersville saw the guitar and realized he had it at his house and reached out. Thankfully, he agreed to meet my Dad and return the guitar to him. Guitars and More General Manager Eric Gibson ended up reaching out to my Dad and told him that he was the one who located the individual and found the guitar. The individual confirmed he was never contacted by Eric, so it was a bold faced lie. We are so thankful to have been able to locate my Dad's guitar thanks to so many people in the community sharing this story, and want to warn others so that no one else has to go through this. There has been zero honestly and accountability throughout this process from Guitars and More, specifically Eric Gibson the GM. Please take your hard earned money elsewhere, where you can be met with honesty, care, and respect. read more

Guitars and More - My Dad and the man in Guntersville who reached out to me - Musical Instruments & Teachers Near Me - Decatur, Alabama

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Best guitar store customer service was great he help tune my guitar got a good case and threw in a pack of picks to