Man is this place so full of junk. Electronic junk that is. I can spend hours in this place and…read morestill find stuff I missed the first and second round. A treasure box for those electronic geeks.

I'm raising awareness to report a television I purchased 22 NOV 24 at the Jones Valley Store. I…read morewent in to purchase a Black Friday special that was on the showroom floor (but was given a box from the back storage area). This television was already physically damaged when opened. The box had already been repackaged and not in a new condition. I immediately informed the store about the situation, and they asked that I provide photos of the damage. The television has not even powered on to display the picture. Again, I asked I be allowed to return this defective device for a full refund. I sent photos showing the Electronics Express box and a unit I purchased from Costco. The Smaller Costco box is in Brand new condition and works perfectly. Electronics Express store has simply given me a previously returned item, so they are not responsible for the loss of sale. They also made me sign a waiver since they weren't going to install the TV at $250, to deter any liability. Never do that, open the box in the store to inspect what you're buying! I'm going through corporate channels to get my refund and return their garbage TV!

Staff was friendly and quick but I had an issue with the men sending out a young, female employee…read moreto help load up a heavy appliance. Not sure of the reasoning behind that. I'm also a small, female so as we are struggling a man pokes his head out to see if we needed help. No dude...a little late at this point. Thanks for the new appliance and a sore wrist. Chivalry is dead apparently. Off to ice my wrist. Sheesh. Thank you to the young lady for her assistance.

Have used Protek on multiple occasions and would highly recommend. Excellent service. I will…read moredefinitely use again

Very fast and affordable. Excellent service. Have used them a number of times in the past few years.read more

I searched long and hard to find someone to fix my laptop screen. In Birmingham and Huntsville…read morethere's a lot of big chain companies that were very overpriced. On top of that, I wanted someone I could trust. If you're anything like me, you don't know that much about computers. Pedro at computer world quoted me an extremely fair price and did the repair as fast as possible (the only delay was out of his control because the part was back ordered everywhere). If I have any computer related problems I'm definitely coming back here!

I brought in my laptop which was suffering from three issues: Not charging despite new battery, a…read moreloose hinge, and a windows not genuine virus (which despite my best efforts I couldn't remedy). Pedro was very knowledgeable, and fixed every issue I'd asked. The repairs took awhile, but due to the wait in ordering a replacement part, not their work. Slightly on the expensive side, but certainly preferable to buying a new laptop or receiving cheaper but less professional work. Would certainly recommend.

ordered a refurbished YAESU 991A package arrivied just in time for christmas was surprised to see…read morehow well packed and what great condition of the radio looked brand new radio works great and i am very pleased with my purchase and highly recommend if you want to save a few bucks think about a refurbished radio from a well known company like giga parts its well worth it 73 AL6PD Tony in California

Purchased a $400+ motherboard..it appears the CPU socket was damaged..they assumed I did it and…read morerefused to exchange or refund it. There was really no premise or foundation behind their decision. For the record, I'm an electrical engineer/tech with over 50 years of experience. I'm so insulted and felt so disrespected. These folks have been my go to for many years going back to their old location. I refuse to ever step in the place again! This tech community in the Rocket City is so tight, there will be ramifications for this type of business practice. Ultimately I went to Amazon and got relief! Larry

I know I should sound more grateful but.... I have an XM…read moreRadio in my car. I often drive with my 'thinks he's a lap dog' 80lb Labrador, Jack. Jack gets a little excited when he gets to go for a car ride... Weeks ago while getting in the car, he brushed up against the XM radio and cracked the base that holds it to the dash. I've been able to get it back on the mount. It's not perfect, but if you didn't know it was broken, you couldn't tell it was broken, unless I told you. At lunch today I ran by this Best Buy to see about finding a replacement bracket to hold it firmly against the dash. I walked into the store, showed the man at the door I was coming in with my XM radio, and he pointed me to the audio department of BestBuys. I walked past 4 blue shirts who were too busy laughing and talking with each other than they were taking care of their customers. I got back to Automotive Audio and waited.... and waited.... and waited... a total of 12 minutes. I didn't see one blue shirt anywhere in the store - certainly none by me. I went out hunting for one - good thing I didn't have my gun, - I'da bagged one! And I found a guy who's 1st language is NOT English... When he finally understood I needed help in Automotive, he got on his two way radio and a minute or two later, here comes a blue shirt! I told her what she needed and she immediately acted like she had no idea where to look. She frantically found another employee - this one a Geek Squad member, who quickly told me he'd be back in a minute or two. Sure enough, 2 minutes later he brought me a replacement bracket and shook my hand as I thanked him for his efforts. I wasn't charged a dime for this part - that fits perfectly and will hopefully not break again, JACK!.... I was disappointed that there were such limited blue shirts inside the store. Especially seeing as its the holiday season and sales are expected to be up?.... hard to do without help. Thanks again for the bracket - I am appreciative.

The automated phone system is at best a complete waste of time. In a chain store such as Best Buy…read moreto not have a dedicated operator to receive and transfer calls is just ludicrous. I understand that in person customers take precedence but to have over a 10 minute hold time before I chose to hang-up is adding up to lost sales. I would urge store managers to push for additional employees that can run a multiple line set up similar to a dispatchers system. I want to also make a point, this is the type of actions that cost sales, and have customers turning to online purchases. Online sales does effect the ability for brick and mortar businesses to remain open.

Grocery delivery has probably been one of the biggest game changers for me - why go to the store…read morewhen I can have milk in my fridge in 2 hours? All without having to put on shoes. But then, some days, a stroll around the store can be just what you need to brighten your day. Walking around Target, feeling the texture of the pajama pants, comparing lipstick shades - things you just can't do from an iPad on the couch. Of course I ended up with things in my cart that I didn't go in for but I also didn't come home with what I wanted - the skim milk was set to expire the next day and the only available size of the laundry pods that I wanted would last me a year. Target is not much different than a number of stores today - finding help was nearly impossible. I used self checkout which I'm sure got me out a whole lot faster than waiting in the only open check out lane. I'm not about to give up online shopping anytime soon but spending an hour strolling around Target was a nice distraction.

Be sure you check the prices on Joanna Gaines items they've covered prices up with higher new…read moreprices so disappointing why they just can't leave things alone and bring in new items at the higher price

BUYER BEWARE Bought top end Samsung TV from EE Decatur, AL…read moresome 4 months ago. loss of picture, pixilation, unwanted or un-commanded channel changes, or all of the above occur repeatedly while trying to watch a movie. Electronic Express does nothing. Samsung pretends to send repair techs, whom also do nothing. We have engaged electricians, IT pros and had an entire change out of all cable equipment at their techs behest. All issues point back the the tv istself and the business that sold it. 4 months in, a top end tv is unreliable, and frustrating. DO NOT TRUST THIS BUSINESS OR SAMSUNG OLED TVs. They have no intention of solving the products the sell. you like we will be left with expense and frustration. 1 Star is too many BUYER BEWARE

Yelp won't let me update my other review so here's another…read more.. Updating to add what's happened since initially posting this. It hasn't improved... April 7th - they didn't show up. Shocker. I posted reviews on Google, Facebook, and Yelp. Received a comment on Facebook that they were concerned and passed our info onto corporate. April 8th - Received a call from the manager of the local store saying they had no clue what was going on or why things had gone so wrong. That they had been talking to corporate and were going to do the delivery themselves but it would be on Tuesday (12th). Uhhh okay that sucks but let's see what happens. April 12th - they call and schedule delivery for 2-5 pm on Wednesday the 13th. What in the...?!? April 13th - half an hour before the beginning of the delivery window my husband receives a text that the delivery would be in 30 minutes. THEN he receives a call saying tomorrow (14th)! We determined to call them back and tell them to just pick up the washer and dryer and give us our money back. Ironically they don't know when they can pick it up. We've previously been told that any refunds had to be mailed to us by check but now they're saying it will be returned to our card that we paid with. We shall see - we're leery to believe anything at this point. April 14th - my husband receives a text that Electronics Express is on their way. What in the absolute heck?!? Sooo they show up. They actually show up. To pick up the washer and dryer. Amazing how quick they picked them up versus fixing them. Adding salt to the injury... we have to go to the store to get our money back. Last place I want to step foot in. You can't tell me in this world of technology that an electronics store can't put that money back on a card. Oh and they took part of the electric cord we had to buy just to get the dryer to work. I didn't realize, I thought it was all there, but found out otherwise when my husband came home.