Dropped off my husbands truck for a tune up. Never called about the vehicle to update us, we had to go in person to inquire about it days later. They did not have a phone number for us. Fast forward to after the tuneup the truck was driving funny. Took it back to see what is going on and should be under warranty, and AGAIN NOONE CALLED US FOR ANYTHING!! Had to go IN PERSON AGAIN they said the transmission is bad even though they LITERALLY just had it!! NOW ITS BEEN THERE 3 WEEKS AND NOONE BOTHERS TO TELL US ANY UPDATES! WHERE IS OUR VEHICLE?!? read more

I don't know where to start. So many problems started appearing with the 2024 Chevy Silverado. It's only been the 7th day since I bought it, and it's been difficult to get help. I definitely don't want it. I know that once I fix it, I'll have the same problems later. At least they should replace it. A lot of money and they don't help. read more

Where do I start? Everything was great when I bought the truck. Cathy Kay is amazing. We stopped by to say hello. She showec me how to do things that I did not how to do with a smile. Cathy has and will always be who I go to for buying a car. The staff of Gulf Coast are amazing people. I would recommend them again and again. read more

Our (Husband primarily drives) 2020 Sierra Denali has been at this repair shop for almost 2 months. The AC went out suddenly just before we left for an overseas trip in April. When we returned the check engine light came on and the engine sounded like it was gasping for air. We took it directly to the nearest dealership which happened to be Gulf Coast, as we recently moved to a new home. We told them about both problems at drop off. After about 24 hrs, we were told that "metal is in the oil" and they need to basically rebuild the engine. We inquired how metal can get into the oil as we have always taken the vehicle to a certified GMC or Chevy dealership for any and all of our vehicle's needs. They said it was likely a manufacturers issue and it will be covered. We asked about a loaner or rental and they told us we can get one at enterprise. We advised that we need a pickup as the vehicle is used for our business. It took over 1 week for enterprise to give us a truck due to availability. Though it was annoying, we did not make it an issue because that was out of their control. Fast forward 1 month (with the only communication being when we called to inquire after 2 weeks of hearing nothing) we get the call to pick up the truck. The AC still wasn't working and my husband was quoted over $2000.00 to fix the AC but after not having the truck for a month, he decided he would take it to the original dealership we bought the truck from. 24 hrs after picking up the truck, the service department calls us to ask us to bring the truck back in because they forgot to record a number of a part on the engine. We graciously drove the 20 minutes for them to write something down. 1 week later, the check engine light comes on again and the truck starts to stall. We take it back and I spoke to Alex, service manager, who informed me that it was the crankshaft bearings that originally failed but they were replaced so he's unsure why the check engine light would come on again. 1 week later we again get a call that the truck is ready. We drove the truck for 1 week (no more than 25-30miles/day) before the check engine light came on again and it had several "hard" starts. We took it back to gulf coast. Another week goes by and the truck is ready for pick up. This time my husband made it as far as the gas station a few miles away (they gave him back his truck with less than 100 miles when he took it in with over 140 ) when it stalled again. He took it right back. After several calls and emails to GM necessitated by the LACK off communication by Gulf Coast staff, hubby received a call from Craig asking him a set of irrelevant questions such as why did he even bring his truck to his dealership. Gulf Coast is still in possession of our vehicle. We were told we could pick it up today but were not given a time. We called at 130pm and we were told that someone would call back. At 330pm, we tried calling back but we keep getting a busy signal. I missed some details about the loaner vehicle we are currently in and the conversations with GM executive resolutions but this review is getting pretty long. Though the original fault lies with the manufacturer GM, Craig's dealership has handled this repair poorly. *Summary* Extremely poor communication extends from front desk to management. Disregard for customer's time. Incomplete service. *Edited to add pictures of my response to their reply from Facebook and updates. I received a call from Alex, service manager, a few minutes before 5 pm to notify me that the vehicle will be ready on Monday and that they no longer want to do business with me due to my online review. Please note they still have my vehicle and told me they no longer want to do business with me but are publicly posting online that my vehicle will be ready on Monday. They also accused me of spamming their Facebook page, deleted my comments and attempted to block me and my Facebook review. I'm still blocked on Instagram at the time of this edit. read more

Gulf Coast Chevrolet Buick GMC - Reply to the dealership's generic non-apology response. - Car Dealers Near Me - Angleton, Texas

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I've bought a GMC and also a Toyota from the Gulf Coast family of dealerships. Both times I've been treated fairly and they had no additional dealer markups. The first time I bought from them there was a chip shortage and no one had much inventory. I emailed about 10 different dealerships and they were the only one that quoted me a price without a markup. read more

Had an awesome experience buying a new truck here at GC Chevy, Sells associate Sadrac was awesome, I came into the dealership on the same night that the winter storm came in and temps and wind were dropping I decided to go buy a vehicle of all nights, Sadrac was very cool and we made fun of the whole idea, I came in with one vehicle in mind but after taking the test drive and Sadrac showing me different option I decided I go with the Truck that I felt most comfortable in. The process was easy and fast (I'm sure they were ready to get home too) but they all were professional and not at all rushing . I appreciate the experience and I am happy with the vehicle! Thanks read more

After some time and with the help of Service Manager Mark Thomas and Cadillac Corporate my Car was fixed. (A/C and Cue Screen)

This dealer use to be my go to dealer. I have bought several trucks from GC. even the service department was great, now the service department is not so much. Seems the service department has gotten lazy. They have come up with excuse after excuse to not honor a GM power train warranty. Trying to tell me that the TSB for my truck was for a 2012. (The TSB was written in 2023) Then it was "Your Aux Tank is what is causing metal in your fuel filter bowl". WHAT????? how is an aluminum aux tank causing metal deposits in my fuel filter bowl? its aluminum. Last time I checked aluminum is NON Ferrous. Oh and back to the TSB....... Form the service advisor " Our Tech talked to the other tech about flushing the fuel system and was advised NOT to flush the fuel system as per the TSB cause it may cause more problems. you should call your insurance company and file a claim." My truck has been in the shop going on 3 weeks now. I have had to call about every other day and try to get an updated status. Yesterday I was told that since I run a a CTS3 insight on my truck that I have voided the warranty on my truck. WHAT THE HELL?? The insight is only a monitor. It is no different than Orielly auto parts plugging in a code reader. It does NOT wright to the ECM or change any parameters on the truck. Keep in mind that my truck has been there several times in the past with the Insight plugged in and only NOW is it a problem, not to mention it has been to other dealers for oil changes and what not. Now my truck is flagged in the GM data base as being altered. Thank you for that!!! Gulf Coast Buick GMC have been trying every trick in the book to put the problem back on me. The only reason I didn't give them one star is because the past experience I have had with them. read more

I worked with Travis Elder on the purchase of my used 2018 Nissan Altima. Travis did what he said would do and had us in and out of the dealership, in an hour. His communication is top notch and his friendliness and great attitude will make me refer him to friends and def buy my next vehicle from him. I was recently scammed at a Houston dealership and Travis and the folks at Gulf Coast were apologetic and sensitive to that. I highly recommend Travis for all your Buick, Chevy or GMC needs. They also have a great selection of used vehicles. Kevin Kraus handled our financing and is also the Internet sales manager. Kevin was kind, informative and efficient at his job, as well. A five start experience from start to finish. Gulf Coast has earned my business and I'm proud to vouch for them, with family and friends. Great job, Gulf Coast!!! read more

It has been a terrible experience. Bought my truck brand new barely 5 years ago and nothing but problems. The service department has not been good either. New battery after 2 years, new starter after 4 and now the service department claims I need a new transmission after 5. I took my truck in before the warranty expired for a transmission issue and I was told all was normal, lie/incompetence. Oh, forgot, if you get oil changes here don't let them rotate the tires if you have the snap on lug covers, if you do they may come off when driving down the road, they did with me twice! Don't spend your hard earned money here. It's a shame you can't stay local but go any where else but here to buy. Don't get me started on the experience my wife had at gulf coast collision, just as bad. This truck has never been used for work or hauling, in other words I don't haul around heavy equipment for a living. read more

I called interested in a 2022 Denali truck , I ask to speak to a sales manager. I gentleman named Santos answered the phone . From the beginning of the call he was rude and seemed to be in a hurry. I asked some pricing question that seem to aggravate him further. He was very rude. i will be else even if i have to pay more read more

Sales Consultant, Cameron Yellen & Finance Manager, Rick Drenner made our recent purchase quick and easy. Cameron did a great job with us and had the patience while we were looking at trucks and discussing numbers. He is extremely knowledgeable at what he does, and has a great sense of humor! Rick did a great job finding us a solid rate and staying on top of things when handling paperwork/working with the bank. My wife and I are very happy we chose to go 3 hours from home and shop at Gulf Coast Chevrolet. read more

I have purchased a few vehicles here and I have been happy with everyone of them. I also have my work trucks maintenance preformed here yearly. read more

This dealer is extremely unprofessional and would not recommend. We here approved for a loan by the dealers loan department and they refused to sell us a vehicle because we where not from there. We felt very discriminated against and asked why they would even run our credit to begin with if they already knew they where going to sell us a car. They wasted several hours of our time and they never apologized. There loan officers are uneducated on how running your credit works. Stating that running our credit would not affect our credit score. Definitely not worth anyone's time to go. They are liers and cheats. read more

Everyone there treats you like family! When I went in I honestly didn't think I would be able to get a car but with the help from Vicki Turner I drove off the lot with a 2017 Chevrolet Cruze with no money down. They were so helpful I would definitely recommend anyone going there! read more

Gulf Coast Chevrolet Buick GMC - My new car! - Car Dealers Near Me - Angleton, Texas

Salesman were easy to work with, not pushy, very friendly place, great location and great prices. Cameron was awesome, we told him our must haves and he made it happen. We drove away in our dream car, thanks Cameron!! read more

After calling and leaving a voicemail with the service manager and no return call, I can see how they care about their mistakes. Randomly however I get a call today from Craig someone says he's the general manager, who left a voice mail on my phone stating they have cars that were damaged in transport and when was in going to pick them up. Just reassures me more that they obviously have my number with a valid complaint about workmanship in their service department but get me confused with a hauler. Good job guys! read more

Had a great experience on a pre-owned truck. They showed me the Carfax, NADA, and other reports to show I was getting a great deal. Entire staff was great. Never felt like I was dealing with a staff out to get me. I'm very happy and will go back again. read more

I scheduled my service via the online process. I scheduled an oil change, tire rotation and new wiper blades to be installed. The online pricing for wiper blades was listed at $12.99 but when I paid I was charged $40+ for them. Apparently the price listed online was for labor only and this was not specified. I was rather upset that I was charged that much just for wiper blades that I could've purchased for half the price elsewhere. I should've been charged the price that was advertised but I was not. This dealership is falsely advertising prices so I will never use this place for service again. read more

BUYER BEWARE *** I bought a used jeep from them and I will not go back. When I went to test drive the jeep there was no back seat, we had to point that out to them (really who takes in a trade with no back seat) and the radio didn't work. They had to buy a used (not new) seat, and new cover for it and install it. The seat latch is broken and will not work.... so now I am stuck with a defective set that doesn't work. Not only that I bought the extended warranty and that does not cover the seat latch and now the fact that the hard tops leak every time it rains I have standing water in my jeep, that then leads to MOLD. Now I drive a health hazard on wheels. Wow and to get anyone to call you is like pulling teeth. I have been more than patient, but that is now gone out the window. read more

Doing 1 Star because I can't do zero, bought a truck there shortly after my brother started working there, before I could drive my truck home the brakes had to be repaired one of the mechanics goes by moog stole the amps out of the back of the truck and left the wires live and exposed behind the back seat almost causing a fire went to speak to sales manager Santos to let him know what happened so that he could address the mechanic and let him know that I had fixed said problem and was in there just to report it and NOT demand rectification his response was he did not care I was luck he even sold me a vehicle to begin with why the fuck was I up there telling him he couldn't care less what the hell happened to the truck I got it isn't his problem he then threatened me and my brother if I made a report or review. read more

There are multiple thins to review at Gulf Coast. First is the car sales. We have purchased a truck here and were very happy with our salesman George, he was very helpful, super nice and a down to earth trust worthy guy. He doesn't try to harass you into buying a car or barrage you with phone calls. He lets the vehicle sell itself once he has found the one that meets your needs. He kept true to his word and we were very pleased with our truck purchase. Now, the mechanic shop is another review. We have had work done here a few times and their prices were outrageous, they damaged a part during a repair and then charged us for the replacement part and labor. When my husband expressed he had a problem with what they were charging, he was yelled at by a handful of staff who surrounded him. It is apparent these mechanics are used to ripping people off and use intimidation to get paid. You would think taking your vehicle to the dealership your vehicle would be in good hands, but not with these mechanics. I would not recommend using the repair shop here unless it is covered under warranty. read more

After making what I considered 3 good offers on three different vehicles, every time the salesperson came back to tell me the price is what they asked for originally. Thought the name included "Dealership" but apparently they don't know that word. No dealing on the price Ever! read more

I drive from Wharton to Angleton for anything I need car related. I have purchased 5 vehicles from Rick and wouldn't go anywhere else! Cathy in sales is great and so sweet, and Danny and Eric in the service department are great and always make sure we're taken care of! read more

Brandi Davis Buchanan was very helpful from start to finish. I am very pleased with my car and the service provided by Brandi and her colleagues. read more

Best car buying experience ever! Right car(suv), right price, right financing. No hassle throughout the whole deal and they arranged delivery to my house in Katy later that afternoon!!!! Worked with Kevin Krause after I saw the car ad online. Would definitely buy again from this self proclaimed "small town" dealer. read more

We visited another dealership the day before in Houston ... no one greeted us when we walked in, or ever even gave us eye contact during the 20 minutes we extensively looked at and sat inside the Terrain on the showroom floor. We left and decided to drive an hour south to Gulf Coast Chevy. It felt better as soon as we walked in the door. The receptionist had a big smile for us and got the salesman immediately. He was relaxed, friendly, very knowledgeable and made looking at and test-driving a vehicle easy. (Another dealership took my driver's license and went away to fill out paperwork for 15 minutes before we could test-drive.) All other aspects of the car sale were easy and efficient, too -- the sales paperwork, warranty paperwork, etc. -- and we were able to drive our new car home that day! It was all a wonderful experience, and we can't recommend Gulf Coast Chevy highly enough. read more

These salesman have no integrity or pride in what they do. For someone who spoke little spanish, Chip the salesman gave a specific price for a truck we wanted to purchase before running the credit to finalize everything and comes back with a higher price on the truck. That was shady move. I called to talk to the sales supervisor Rick and he tells me "people make mistakes". When people make any mistake, they will try to fix that mistake in which they refused to do anything about it. I truly believed in the reviews and that this dealership would help us in purchasing a vehicle AND BEING HONEST with the price. To top it all off, when I first called to ask for a price and said my father would be there who speaks little english he said "Oh when I tell them the price is 40 thousand they speak english real fast" and laugh his head off... i found it very offensive. Why have salesmen who disrespect Spanish only speakers.. I'm so disappointed. If I could I would give no stars. ----UPDATE --------I reached out to Craig the general manager at the dealership and he responded immediately to my concern. Craig was really helpful and connected us with Tony Meza who's done a great job with our purchase process. Thank you for turning the experience from negative to a positive. read more

This is the most dishonest dealership we ever encountered..they use unethical and illegal practices to get you on their car lot..they will advertise a vehicle online for a low price and then tell you it's just been sold when you get to the dealership and try to sell you a more expensive vehicle (bait & switch)..Avoid this dealership and tell everyone you know to never buy from this dealership...you've been WARNED!!! read more

BAIT AND SWITCH!! This dealership advertised a truck at a good price and had it on their website for weeks. When my husband and I called to request to purchase, they all of a sudden said it was the wrong price, but would sell to us at $5000 more than what they advertised. Now all of a sudden the truck has been taken off their website and they said it was traded to another dealership. Extremely shady actions going on here!! read more

I bought a vehicle sight unseen from these people that had a significant amount of body damage, they claim they never noticed it but whoever dealt with this truck needs to have their eyes checked and be fired. Four months after owning this thing it is shedding paint like a cat sheds its winter coat. 2 doors globbed with bondo and a scabbed in rocker. Full price for a truck in rebuilt title condition. Buyer beware! read more