When I say she is someone you can give an idea regarding your trip and turn it into MAGIC. From my…read morevery first booking I have never been disappointed, if something is not in my budget she works around it and makes it happen. she is always keeping me up to date with the trip and checkimg up on me while I am on the trip. making sure I received the right accommodations and more. I have not once been disappointed and I just love the fact she gets it right the FIRST TIME !!!

We had an amazing time in New York because of Kee with kiss my passport. She is so informative,…read morekind, and professional. I have already started planning my next trip with this agency. I recommend anyone who is looking for a worry free trip to contact kiss my passport. Thank you Kee.

If I could leave zero stars I so would. What are travel advisors for? Maybe to advise of when the…read morebest time of the year it is to travel to your destination or Recommend and/or setup excursions? Not here! Cheryl scheduled a hotel and flight. A hotel that not only included a swamp view but also a beach full of seagrass/seaweed and reeked of fish. All of the friendly hotel staff actually laughed and told us it was the worst time of the year to possibly go! Yes, the price was very good but I do not mind splurging for an experience. The vacation booked was not only my first flight but my first trip ever! I'm from Houston and if you know: You know the only beach nearby is Galveston. That's all i've ever known. Google pictures if you need a reference. So, you can only imagine my excitement at the thought of an all inclusive resort on a beach in Cancun. All I have ever wanted was to experience a pretty beach with clear water. I don't know about y'all but when I hear Cancun that's what I think of! To my surprise July & August are the nastiest times on the beach to visit. Guess when my 4 night trip was scheduled MONTHS in advance for? July!! I admit I should've done my research but I thought that was the whole point of using a travel advisor? To take the stress out of the endless searches. It is their job to be experts in the field of travel. Cheryl J. was pretty prompt in responding to my complaint email sent the day of my arrival. However, all that was offered was a change in hotel with an up-charge of course! Or a flight home the next day with no refund. (It was a family vacation so the point was to stick together and not separate. Otherwise I would have taken a hotel change in a heartbeat.) All in all, a lesson was well learned. I will never be using this company again and want to warn others from making the mistake I did in doing so.

Wanted to plan a girls gettaway for our mothers 70th birthday. We know our mothers expectations so…read moredecided to use an agency to assist. We went to Custom Travel and Steve not only assisted by handled the entire trip for the 10 of us women. Our Jamaican Experience was seemless thanks to Steve. We were provided a smooth and stress free experience from the first meeting to plan the trip to our return from the trip. Steve is patient and accommodated our every request. We will definently use and refer Custom Travel!

I had a great conversation with Kathy, and we made plans to look at several exciting trip options…read more This is much more positive and hopeful! I will keep you posted on the outcome.

This is a great travel agency! They really pay attention to the details and answer all my…read morequestions. We just got back from a "family" (8) vacation in Hawaii. Everything went perfectly. Loved the condo he selected for us. Also, 2 years ago, Doug planned our trip to Scotland. Every airplane connection, every hotel, the train from London, everything went perfectly. It makes a trip really enjoyable when all the reservations go smoothly. I highly recommend this travel agency and will be using them again.

Jim is great. Donna not so nice, grumpy. She made the trip less fun as did the co-host. Cheri…read morewas rude as hell. Ken was nice.

They booked us on the wrong cruise and then blamed it on me for not catching their mistake before…read moreall the indoor cabins sold out. I emailed them to discuss the situation and voice my extreme frustration and displeasure over the charge and their handling of the situation, and their performance as a whole. I told them that I would others know what had happened with Castaways Travel. They then took it upon themselves to contact the owner of the resort where we are members and lied to them, claiming I threatened them. All in an attempt to cause trouble for us. Castaways previously hosted an event there, so they use that as the excuse for contacting them. Although they are nice people, dealing with this company has been chaotic and stressful. They are very unprofessional. They refuse to take any accountability at all for their mistake. I would never recommend this company to anybody.

Professional Travel agent who made planning my vacation a smooth process. She handled everything…read morefor us.

From the owner: Travel advisor with extensive experience in booking memorable vacations who has a hands on approach…read morewith all clients. I specialize in group trips, family reunions, cruises, and Caribbean destinations.

I recently planned a much needed girls trip to Montego Bay and lets just say I was not…read moredisappointed. Ms. Trena was very attentive to what we were looking for, from the all inclusive resort to our excursions. Iberostar Grand Rose Hall Hotel is a must visit. I will definitely plan my next trip with Ms. Trena.

From the owner: We handle all things travel and entertainment from travel by train, plane, or automobiles. We can…read moreget you that concert ticket or just let you sit back and enjoy a luxury cruise or locations of your choice while we take care of your booking and travel pleasures. No trip is too big or small. Book Now and Pay Later is available on some getaways. Give us a try! You have nothing to lose but the freedom to enjoy your next trip with us pampering you while you pack.

We were wanting a great all inclusive adult resort for our ten year anniversary and Tahnee…read moresuggested El Dorado Maroma. When she told us about the beach bungalows, "Palafitos," we were sold. She was able to make two different reservations since we stayed at the resort and Palifitos, but tie the reservations for a seamless transfer. I usually book trips on my own, but Tahnee had access to booking the Palifitos before they were even built and the public had access. Sometimes it's more advantageous to go through a travel agent! She found us the best deal including transfers, too. We have had many transfers to and from resorts/airports and this was the most seamless transfer so far. Tahnee was easy to work with and always on top of it which I appreciated because I am the same way! We would definitely use Tahnee at Fox Travel again and so should you.

Debbie has been very responsive and helpful as we plan our anniversary trip to Cabo. This is the…read moresecond time we've used Fox Travel. I would recommend them for all your travels.

I had a lovely time in Puerto Vallar my stay at Gaza Blanca much get the all/inclusive it's a…read morewonderful place we had a 2 bedroom suite With jacuzzi it was me and my husband and granddaughter we had our bathroom (lol) the Staff from the Transportation was excellent Restaurant's was Good if I was to go there again I will stay there, my family also love there room also we had a wonderful time we will be talking about this trip for a while

From the owner: Let Traveling Made Affordable- Cruise Planners help you with :…read more Group Wedding or Family Bookin Friend/ Family Vacations Getaways Flights Cruises Hotel Car Resorts Last Minute & Emergency Bookings Great News! Book Directly Online on our website for an immediate itinerary, or contact us for Booking Today!