Couldn't have been any more attentive, quick, professional, & respectful!…read moreI can tell this is the type of place that treats you the same whether you're spending $200 or $2,000. I felt like I was treated incredibly well for an inexpensive service. I will reward them with future business for sure!! =)

I stopped in to see if I had any jewelry worth anything. Jennifer said most was costume jewelry,…read morebut I had some vintage pearls worthwhile. I was happy she took her time for me & will certainly return. Kathy Tetzlaff Ocala, FL

I rec'd excellent service in 2024. On 7/8/26, it was a whole different vibe. My husband usually…read moretakes the links out of my bracelet watch bands, but he was not able to do this particular watch. So, I took it to this place, remembering the excellent service from before. I was charged $20 to have 2 links removed. $20 !!! That's ridiculous! American Greed is alive. It's also shameful.

Everything went smoothly. There are not too many stand alone jewelers around any more, there is…read morenone on Main St. in Leesburg and certainly not in God forsaken "downtown Wildwood". I did not want to go to a mall type jeweler, and Mrs Robert was not happy with how it went with one in one of the Bubble town squares.

I am sharing my experience with Arden's Jewelers so others can make informed decisions when making…read morehigh-value purchases. In late 2024, my boyfriend and I purchased several pieces, including a diamond ring of significant value from Arden's that was represented as approximately 2.66 carats, SI1 clarity, and H color. The ring was accompanied by an appraisal prepared by a GIA-trained gemologist. Given the magnitude of the purchase, I later submitted the ring directly the to the official GIA offices in NYC for independent grading. The official GIA report identified the center stone as I1 clarity and J color--materially different from what was represented at the time of sale. To preserve integrity, I retained the stone in its sealed GIA packaging with full chain-of-custody documentation. I approached Arden's and requested that the sealed package be opened in their presence so the findings could be reviewed together. The owner refused to review the GIA report, declined to examine the sealed package, and would not engage in any discussion. The interaction was dismissive and defensive, and I was told he would not speak with me further on the matter. Given the substantial discrepancy in grading, the significant financial value involved, and the refusal to review independent documentation, I have been left with no reasonable path toward resolution. This matter now requires formal action, including filing complaints with appropriate regulatory and consumer protection authorities and pursuing legal remedies for material misrepresentation. I gave Arden's Jewelers a clear opportunity to review independently verified, sealed GIA evidence and address this professionally and confidentially. That opportunity was declined.

They lie about quality to the elderly. Jacob is a scammer. Gets very angry when presented with gia…read moreresults that contradict what they advertise. Go anywhere else dont get scammed by them.

We wanted a custom engagement ring made. We thoroughly discussed what we wanted and provided…read morereference photos. Unfortunately, the final product looked very sloppy and nowhere near the quality I would expect from a professional jeweler. We had also agreed to use gold from my grandmother's ring in the new ring, but when I received a refund, they were able to return the original ring to me, showing that agreement was never followed through on either. I have attached the reference photos we provided along with the final product we received. Issues with the ring included: an off-center diamond, an unfinished cathedral, missing milgrain on the bridge despite being assured it could be done, numerous scratches and dings, and very sloppy prongs. I was only ever shown a photo of the tulip head being cast, which makes me question whether an old ring was used rather than creating ours from scratch. They also sized my fiancée at 5.75, documented it on the receipt, then made the ring a size 7 and tried to convince us she was actually a size 7. Before asking for a refund, I posted the ring on Reddit to make sure I wasn't being unreasonable. Many jewelers agreed it was terrible work. After we brought these issues to their attention, and asked for a refund, they kindly and promptly issued a refund.

I normally use Google Maps for reviews but my experience here was so good they deserve a double…read morewhammy. Jessica is a delight mentally and knowledgeable, this is how a business is run, what with 3 experts on site, wonderfully helpful, a lot of smiling going on, and an honest interest in customers needs, no pushy sales people, doesn't look like much on the outside (intentionally I think) but once you step through the door you know for sure it's gonna be a beautiful experience, even if you buy nothing you exit happy, but trust me, you won't leave empty handed.

Emanuel was absolutely the nicest man. He responded quickly to my emails, showed up promptly to my…read morehome, and was more than fair with his cash offering. Emanuel is the real deal. You will not do any better in selling your gold jewelry, silver/gold elsewhere.

I shopped around and I found the best premiums and service with citrus county gold and silver. I…read moresaved over 1$ per oz on silver versus Ampex and JM Bullion! Very knowledgeable and accommodating, will do more business! Thanks

Dog yanked leash so hard it bent my wedding band so here I am. I dropped off my rings for an…read moreestimate. They were very forthcoming about repairs. I trust them.

Welcoming staff. They did a great job on my repair and I've loved every piece of jewelry I've…read morepurchased here.

We received the best price in town for selling our gold silver eagles. We really appreciated the…read moreway he transacted the complete sale. Everything was straightforward and completely above board. Nothing hidden. We felt he was very honest, and it was a pleasure doing business with him

Ray is all business. He thoroughly tests all metals for purity. He is a real coin dealer and,…read morebuddy, he will do you solid buying and selling.

They replaced my watch battery on a very nice high-end watch. She did a great job, even pointing…read moreout what the previous person had done wrong, which she fixed. All this while I waited. Which I very much appreciated.

You could not ask for a better place to buy jewelry The attention they give you when looking for…read morethe "perfect" piece of jewelry can't be matched. They will not rush you! We bought our wedding rings there and plan to buy more things in the future.