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    Citrus County Gold & Silver

    5.0 (3 reviews)
    Closed 9:30 am - 5:00 pm

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    3 years ago

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    Emanuele S.

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    3 years ago

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    3 years ago

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    Whalen Jewelers - There's nothing like our collections of bridal rings

    Whalen Jewelers

    3.7(3 reviews)
    2.0 km

    I purchased a wedding ring for my wife 9 years ago in 2017. She has taken it in for cleaning…read moreseveral times in the last 9 years, I think the cleaning is included for the life of the ring. Today she took itinerary for cleaning while I waited in the car for her. It normally takes 5 minutes or so, for some reason today it was taking much longer, I did not think anything about it. When she was walking to the car I noticed she kept looking at the ring as if something was wrong. When she got in the car she was visibly upset, I asked what was wrong. She said there was two stones missing from the ring. I looked at it and it did look a little different but I honestly don't know every little detail of the ring. We then went back in the store and who I guess was the manager, I did not ask any names had the jeweler come out and look at it. Apparently a diamond on each side of the ring supposedly came out during the cleaning process and the jeweler did not notice, funny how when she looked at the ring when my wife gave I to her and she said the ring was "perfect" then 20 minutes later its missing 2 diamonds. They then told us they came out during the cleaning process and would have to fish the diamonds out. After they "found" the diamonds they said they would repair it. We decided to take the ring to another jeweler and pay for it, we did not trust them to fix it, they barely even acknowledged they damaged it and acted as if they were doing us a favor. My advice to anyone out there looking to make a jewelry purchase, steer clear and go somewhere else.

    I visited Whalen Jewelers and worked with Joyce who has been in the business for a long time. I'm…read moresearching the country for a mounting for my future bride and I finally found the store that can help me!

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    Citrus County Gold & Silver - goldbuyers - Updated September 2026

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