I do not feel as though this agency is the right choice if you are a person that values honesty and…read moretrustworthiness. They were not proactive, in my perspective, in making sure promises were kept. I did not think their business practices were honest or ethical. I will not be recommending them to anyone in my network. Moving from out of town can be a daunting and stressful task; as it was in our case. Dealing with this company made it even worse for us and left a sour taste in our mouths for how business is handled in Laredo.

Realtor Roberto Ramirez Jr. from EXIT Realty assisted us in selling our home in Laredo. Mr. Ramirez…read morewas extremely professional and patient during the entire process. Since we were out of town most of the time, Mr. Ramirez was always available to have our house ready for potential buyers, survey company, appraiser etc. If you are looking for a reliable realtor contact Roberto Ramirez Jr. from EXIT Realty!

Excellent customer service, as soon as I walked into the office he approach me with a lot of…read moreprofessionalism, very recommended

Mr. Ortegon worked on our roof and he did a great job. I do recommend him highly.read more

I contracted Joel Ortegon to fix my leaky roof for my store in Laredo. Boy was that a mistake! I…read morepaid $3500 for lousy work. He claimed to have fixed the roof, but the next time it rained, it started to leak again. There was supposedly a 2 year warranty. IT WAS A PAIN AND A BIG HASSLE to get Joel to come out the 2nd time to fix the leak. I would need to constantly call his office only to get brushed away. My roof leaked AGAIN in a different area the next time it rained. I had to call constantly over a week before he even showed up. Right now, the issue is still yet to be resolved. I would NOT recommend Joel Ortegon Roofing. STAY AWAY! The quality of work is very poor, and you will have trouble getting him to come back. Don't say I didn't warn you!

Areli helped make this a smooth process. All her experience in this field helped us make the right…read moredecisions. She fought for us when necessary.

If you need A/C help in Laredo, look no further! They saved us during a 100-degree heatwave. Fast…read moreresponse time, professional attitude, and a very thorough inspection. It's rare to find such quality work at a reasonable price. 10/10--definitely keeping his number on speed dial!

He responded quickly and got the job done. I would have like better communication regarding what I…read morewanted done but that's a two-way street. It was my fault on my end. I would have asked him to charge me for the diagnostic before addressing the problem. Would recommend this to his future clients to be sure to communicate your needs. Otherwise, he would just come in fast and fix it without giving input and just charge you. He did charge a lot for what was fixed, but if you're looking for fast service no questions asked, then I would recommend. Thank you for the fast service, Mr. Vasquez.

I would like to extend our gratitude to Mr. Vasquez, for his prompt response to our call and his…read moreexcellent service. I am visiting one of my sisters here in Laredo, she needed A/C service immediately, we called more than 20 local companies, none responded but Mr. Vasquez did. Not only did he come to check our issues and requests, he was punctual and worked with our schedule as well. I have been in business for over 45 years, domestic and international, and can identify quality customer service, Mr. Vasquez and his company represent that" Value through High Quality Service and Fair Pricing". I highly recommend Mr. Vasquez and his company, great service on a timely manner and fair pricing. Give them a call, you will not be disappointed! Thank you Mr. Vasquez, wish you continued success and may God Bless you and yours in abundance.

This company did an EXCELLENT JOB on my ROOF. Highly Recommend. Very detailed and clean. All my…read morequestions were answered especially on the Warranty. Thank you very much John.

Unfortunately these guys are not reliable. I called them today, to clean my mini-split and spoke to…read moresome guy by the name of Ruben, He said he would be here at 7. I asked him to call about 630 to confirm and he never called much less show-up. I don't know what kinda customer service training is required on HVAC certifications, but the most frustrating thing to do to a possible future customer is to, say your gonna call them, have him wait, and not even answer the phone. I seriously gottta reach out to this guys instructor and let him know about the customer service he's providing when people need him the most. How much could it cost, to say, sorry i'm very busy, I had an emergency, no prob, but with all the technology, you can't even send a text! Sorry that's not acceptable yelp should remove you from their list if you can't do your job. I'm not hiding, call me let's talk Arnold Laurel 956 2061830

Excellent, prompt, reasonable, professional. I found a reliable and competent HVAC service…read more Strongly recommend.