Do not waste your time shopping here! The owner and associate are unbelievably rude and volatile…read more They have a storefront and have a booth just outside in the market square. I was looking at buying a pair of running shoes, of which I had never seen before. So, I had no idea what the reviews nor prices were for this particular shoe. The tag stated 120 Euro and then 20% off then 95 euro. I asked the lady running the booth if the 95 was final or was it discounted 20% more. She said no and I was fine with that. I am very particular about my running shoes, so I tried them on and looked up reviews on them. The owner, an older extremely (understatement) rude male approached me and. began to berate me screaming 4 separate times, " THE PRICE IS THE PRICE". I smiled and lifted my arms and hands up several times and stated that I agreed and that I didn't want any trouble. He kept flinging up his arms and stomping his feet. The lady in the booth then told me "THIS IS FRANCE, we don't do that here, it's rude". I kindly explained that in the US we research our products by looking up reviews, color options, prices etc and don't just blindly buy anything. She kept shaking her head and gritting her teeth. I removed the shoes and their socks and she ripped them out of my hands. I have NEVER witnessed such poor customer service in my life. No wonder when we walked back by their booth, they hadn't sold much of anything. I guess they don't know that tourism is what feeds them. This business won't be a business for long. Very sad. It could be a great store. I would give them negative 5 stars.

This place is the only place to rent/demo real equipment. Do not waste your time down the street at…read more2,000. Friendly, knowledgable, great equipment - the absolute best.

Last January I rented skis from the Namaste store in Argentiere, and had an accident which required…read morea couple of weeks of hospitalization. When I didn't hear from Namaste during my hospitalization, I assumed that the rescue team had returned my equipment to the store. At the end of the season (more than 3 months later!) I got a huge credit-card charge (which, in my opinion, far exceeded the value of the skis). I paid it--I always pay my bills--and contacted the owner, explaining the circumstances and pleading with him to reduce the charge. He promised to get back to me but never did, after he got paid by my credit card. I do not dispute that I bear responsibility for the loss of the skis; however, if Namaste had billed me or contacted me a day or two after the lease expiry it wouldn't have been hard to trace the skis: they were picked up by the rescue team and stored somewhere. 3-4 months later nothing could be done. (A rescue team never leaves behind the belongings of the person who suffered an accident; and obviously they'd be the last people to be tempted to take someone's pair of old rental skis...) In short, be careful: mine was a string of unfortunate accidents but accidents happen, and there are people who might be tempted to take advantage of an accident. Kudos to the rescue team who saved my life.

Such a missed opportunity to do something great - super location, great mechanics yet ownership…read morethat only cares about squeezing every penny out of each customer. I spent thousands of dollars there over the last couple of years and really found the mechanics top notch. But the first time I had a problem, it could have been simply solved and the owner wouldn't even address it. I was shocked after being a loyal customer I could only image how he must gauge tourists. When I told him about the issue I never asked for a specific resolution (just wanted to let the owner Martin, know I was charged for work I didn't request and the work I did request was never done) he had the chance to take accountability and make it right. Instead he told me any problems were between me and the employees he "had nothing to do with it". A terribly spineless way to run a business. Imagine bringing your car in for a brake job and because the mechanics thought it was old looking they give you a new paint job but never do the brakes!! Stay away from here, there is a great shop in Les Houches and a super place in Sallanches.

I purchased some Fitwell splitboard mountaineering boots from Zero G, and they are great boots but…read moreunfortunately I wasn't sure of my correct Euro sizing and the boots were too tight. At first I was bummed to learn that the free return policy only applies to customers in France, but after I explained how I missed this info, the team at Zero G was kind enough to hook me up with some product credit to compensate for the return shipping cost and even took the time to take my advice on making the policy more clear on their site. Solid customer service to go with their great pricing on high quality gear.

Always really nice people very wiling to help (in English or French). I needed a enduro bike and…read morethe other big bike place in town (Zero G) wanted an outrageous €70 for the day! Intersport had the same quality bike for €45 and they were nice enough to throw in a pack and extra tube (which I ended up using). They have helped me in the winter too at the main store on the high street.

Went to the main store for skis. Guys were very helpful, took their time to explain and make sure…read morethe fit is good. I changed skis at the end of the day, and they were very receptive. Highly recommend!