Terrible!! I don't even know how they can call themselves a hospital. Very unprofessional and…read moreunacceptable behavior from staff. Male NURSES yelling and screaming in female nurses faces. (he had to be physically restrained and separated from the ladies) Then they lied and said he was a security guard. Another nurse SNATCHED my phone out of my hand several times (I wasn't even a patient, my daughter was) then THOUGHT she was going to grab me! Her 2 brain cells must have bumped each other and quickly realized that was not the best idea for her. The "care" was nonexistent. There was NONE! I ask for her discharge papers because I was going to take her somewhere else and they refused. They tried holding her there like a hostage. Not to mention the filth! It was DISGUSTING!! One of the nastiest places I've ever seen! They wouldn't even out her in a room. They kept her on the hallway for 2 days. Keep your loved ones away from this place! I wouldn't even take an animal there!

My daughter was seriously ill getting off a plane from Boston. The airport medical center…read morerecommended hospitalization and the ambulance brought us here. It was filthy. My house is cleaner. I wouldn't eat food prepared here, much less let someone undertake a medical procedure. We took her out against medical advice and it was the best decision we made. Avoid if at all possible. There are much cleaner options.

I was treated at this hospital in May, 2016 when I got sick during a vacation with my…read moregranddaughter. I found the staff to be very accommodating, although the language barrier was difficult. I was pretty sure I knew what my problem was, but they either didn't understand or wanted to confirm by doing a C-scan on me. They confirmed my problem and wanted to do surgery to which I declined. They gave me antibiotics to relieve my pain and told me to be sure and come back if I got worse. Otherwise, be sure and go to my doctor when I returned home. I just received a bill for 266.67 euro to which I will send a check. All in all, it was a good experience for me as far a treatment. It was a clean facility, but certainly not new. I never felt like the staff was unkind or unprofessional. I'm sure it was a difficult a situation for them as it was for me. Hard to communicate with someone who can't speak french and is in a lot of pain.

I had an extremely distressing and, in my experience, unacceptable experience at this hospital from…read moreSeptember 14 into September 15, 2026. I have worked in healthcare in several different roles, so I understand how stressful and demanding hospital work can be. That said, the behavior I experienced from two staff members was deeply disturbing and unlike anything I have personally encountered in a healthcare setting. The first was the person working at check-in, who had dark, curly hair. The second was the triage nurse, a white woman with long, straight, light-brown hair. I am providing these descriptions because I hope hospital administration can identify the individuals involved and review what occurred. I presented to the emergency department with a recurrent peritonsillar abscess causing significant swelling, difficulty swallowing, drooling, voice changes, and a sensation that my airway was becoming increasingly tight. I had to advocate for myself repeatedly to be evaluated and repeatedly communicate that I was concerned about my airway. The triage nurse's conduct was particularly upsetting. I saw her laughing behind my back on multiple occasions, as well as laughing behind the backs of colleagues. During my examination, she pushed a tongue depressor directly onto the area of my abscess. When I instinctively flinched from the pain, she yelled at me to sit still. Given what I was presenting with, I found this treatment completely lacking in compassion and professionalism. I eventually had to tell the staff that I also work in healthcare and understood the seriousness of what was happening because I felt that I had to advocate for myself in order to have a doctor evaluate me. Approximately eight hours after arriving, I was told that I needed to be admitted. Ultimately, I left the hospital against medical advice because I no longer felt safe receiving care there. I made the difficult decision to return to New York despite understanding the risks involved in traveling with an active medical issue. I would not have made that decision if I had felt that I was receiving safe and appropriate care. I understand that emergency departments are extremely busy and that healthcare workers work under enormous pressure. I do not expect perfection, but I do expect a patient presenting with significant swelling, difficulty swallowing, drooling, voice changes, and possible airway compromise to be treated with basic dignity, respect, and appropriate urgency. The fact that I ultimately felt unsafe enough to leave despite being told I needed admission is something I hope hospital administration takes very seriously. I sincerely hope the hospital reviews what happened on September 14-15 and identifies the staff involved. No patient should have to repeatedly advocate for themselves to be taken seriously while experiencing symptoms that could potentially threaten their airway.