So close to La Comcha, a short block away. Friendly and helpful front desk staff, free Wi-Fi, and…read morean elevator. Our twin room overlooked the small triangle of green in front of the building. Great room, good bed and bath, lots of storage, even a small desk. Simple breakfast, nice server. Great for the value. And there's parking.

The hotel is in a great location. It's near the beach and a short walk to the parte viejo (the…read moreold town) where most of the renowned tapas bars are located. It's clean and the staff is friendly. The drawback, is that the room is very basic and there are basically no amenities - and at a rate of 130ish euros a night. There is no where to really hangout outside of your room. Plan on going elsewhere for breakfast, which is not an issue as there are a couple of hotels a few doors down that are very nice (e.g. the Niza). They provide no complimentary bath products, outside of the hand soap machine attached to the wall in the shower. If you do end up here and are driving, you'll want to purchase parking from the hotel. It's tough to find a public spot and the price they offer is well worth it.

I am very surprised by the low rating ... and think it's not fair to the hotel that one of the…read morereviews gives them one star because they could not follow the hotel's cancellation policy. We did not know where to stay in San Sebastian ... and had it between the Marriott (fancy), this hotel (not too much known) and Hotel Favorita (does not allow kids). We are glad that this is the choice we made. It is a 5 minute (if that) walk to La Concha Beach ... 10 minute straight walk to Old Town ... and it is located in a district with lots of cute little clothing shops. The location was perfect, though we hoped to stay on the beach. The only downside to the hotel is that they are completely ripping up the street/plaza the hotel is on ... so the noisy is unbearably loud in the morning. Imagine a jackhammer but 3 times as powerful. Not only was the noise horrible, everything in the room vibrated from around 7:00 a.m. through 2 p.m. I would recommend getting a room on a high floor. We were on the second floor and light shined into our windows from the street lamps, which were right outside our balcony. Even though the darkening curtains, orange light seeped in at night. There is a Juliet balcony with just enough room to step out and look out on the street and the steeple. Other than that ... our stay was so unexpectedly great! The shower and bathroom was probably the best I've had in any hotel. The shower had 2 outlets ... including an overhead shower with 2 different rainfall features and a waterfall feature. After a long day of walking around the city, it was a pleasure to return and take a shower and relax. The electric bidet toilet was equally amazing! The room we booked (junior suite) had lots of space. The ceilings were very high and made the room very open and airy. The bedroom was separated by a door, so there was a lot of privacy for those in the living room or bathroom while others were sleeping. The bathroom was bigger than most hotel rooms in NYC. We were pleased to see that the mini-bar was all free ... stocked once per stay. There were local beers, waters, soda and chips. I love when hotels do this because it is a small cost but makes a big impact on feeling at home. The decor wasn't exactly my cup of tea, but regardless felt modern and open. Light woods, wood trim and dark green walls in the bedroom. It felt very Scandinavian ... sparse and modern ... IKEA-esque but all the furniture was locally made in San Sebastian. The amount of space (closet, dresser, etc.) was fantastic. When traveling with an infant, there is SO much stuff ... we felt like even after unpacking, the room was not cluttered. There isn't really a 'hang out lobby' and the restaurant on the side is small but seemed to be packed with locals. Overall, this was a very pleasant surprise and we really enjoyed the hotel (minus the noise and lights outside) ... at half the price of the Marriott, it was a great choice and I am sure the room/bathroom and size was way better than anywhere else we would have stayed. Don't hesitate to stay here ... the upgrade to a junior suite is worth the splurge.

I completely enjoyed my stay at this fabulous hotel. First, I cant say enough about this place…read more The staff are AMAZING. Professional, kind, helpful and they go out of their way to assist with anything. I can't send enough praise. The lobby has a real wood-burning fireplace that we sat at and enjoyed a bottle of wine two different evenings during our stay. It was very pleasant and comfortable. The rooms are very updated and the bed was super comfortable. Everything in the room was clean. They have a Marshall brand Bluetooth speaker in the room which is a very nice touch. The Bathroom and shower are incredible. A rain drop style shower head with a hand wand that made showering fun! Now for the star of the show....the bidet toilet seat was a sweet surprise and such a nice touch. A Coffee maker, small fridge, hairdryer, and safe round out the amenities. They have a nice gym, fully appointed in the basement with a steam room, dry sauna and shower area. I was pleasantly surprised to find that they include free parking with a stay there. WOW! what a nice option. I would return here in a minute and if you are looking for a place to stay in San Sebastián, you wont go wrong staying here. I can give it my HIGHEST RECOMMENDATION!

Wonderful location in downtown San Sebastian, block from mercado and old town, few blocks from La…read moreConcha. Pinxto central, two doors from the whisky museum. We had a large, fully furnished studio, complete with refrig, range, microwave and all essentials for cooking and eating. All new inside, very happywith this choice of lodging!

This hotel has proven to be one of the worst customer service experiences I've had, as a…read morewell-experienced traveler. Due to sad and unforeseen circumstances, I was forced to cancel my reservation in the hotel. Although I contacted them about the cancellation a very long time in advance (2 months prior to my expected stay), they simply refused to give any refund whatsoever. All other emails I've sent were simply ignored, and of course I was fully charged. I am sorry to say that this low and stingy behavior is the exact opposite of what I consider hospitality. I am sure that such attitude will be felt in other aspects, and I'm sure not to stay there in my upcoming visits to San Sebastian.

I went to this place couple of times and what I liked is the cleanliness of the place and the…read morebreakfast that is always delicious. What I don't like is that the rooms are all the same so not much character, the connection is often poor in the rooms and you have to pay the parking because it's underneath the hotel. I would go there again if I don't find more attractive solutions around.

If you want to feel like royalty this is the place to stay...in fave it was even built by Queen…read moreMaria Cristina. We had the most lovely stay here in my new favorite place, San Sebastián. The hotel itself couldn't be more beautiful and we truly felt like we were living in a palace. The staff couldn't have been more friendly. And it's in the most perfect location - just minutes away from the best pintxo spots in town. I didn't get to check out any other hotels in San Sebastián, but find it hard to believe we would find anything better than the Maria Cristina.

A part of San Sebastian History…read more Hotel Maria Cristina first open its doors on July 9, 1912. The first celebrity to visit was the Regent Queen Maria Cristina after whom the Hotel was named. The building was and is a magnificent piece of architecture designed by French architect Charles Mewes, who is also credited for designing the Ritz hotels in Paris and Madrid. During the Spanish Civil War that started in 1936 the hotel was temporarily occupied by troops sympathetic to the revolution, but after a few days they surrendered to the local militia men. Fortunately the building was not damaged much in the process, but if you carefully look, you may still see a couple of the bullet holes on the walls outside. The hotel is an exclusive five-star hotel with a price tag that is too rich for my blood, but one can walk in and sit at one of the available tables in the lobby, order a coffee or drink and admire their surroundings.

I stayed here for 3 nights…read more Our original hotel reservation got messed up and we booked here last minute. The location is fantastic. You are a minute's walk into old town and have easy access to anywhere you want to walk. It is a step or two up from a hotel. The rooms are basic. There is a pump on the shower wall with a soap/shampoo combo mix. There is someone on call, but not someone at the front desk in the off hours. There is a Jazz club that plays incredibly loud music that will boom through your walls until late in the evening. So when you book, ask for a room not adjoining the jazz club.

This review is long overdue. All I can say this place is a 5 star hotel for a 3 star price! But you…read moreknow what's even better is the service! How about leaving your camera bag with your DSLR camera inside and for them to send it back to you Stateside with everything intact? PRICELESS! Kudos to Roberto for the top notch service! If you need to talk to some one fluent in English, they have that covered to! Look for Inigo, he's from the east Coast and such a welcome surprise especially if you need recos and directions. All his pintxos places were spot on! We highly recommend this place!

A Boutique Hotel That Puts You in the Middle of Everything…read more When choosing a hotel in San Sebastián, location is everything, and Sansebay gets that right. Perched on the edge of the Old Town, it lets you experience two sides of the city. One stroll takes you along the stunning La Concha Promenade, while the other follows the Urumea River toward the elegant Centro district with its beautiful architecture, shopping streets, and cafés. We hardly needed transportation during our stay. A small heads-up for anyone arriving by taxi: the hotel mentioned that drivers coming from outside San Sebastián sometimes aren't familiar with the best drop-off point, so we ended up walking a short distance with our luggage. Once we checked in, though, everything was smooth. Our room was comfortable and thoughtfully laid out. It wasn't large, but it never felt cramped. We also had a small outdoor patio with a table for two, which was nice for enjoying a quiet morning coffee, even without a view. The bathroom was spacious and stocked with good-quality toiletries. The reception team made the stay even better. They were genuinely friendly, easy to chat with, and always happy to recommend restaurants or answer our questions. The welcome drink was a nice touch, and having breakfast included made the stay feel like good value. Sansebay isn't a luxury resort, but if you're looking for a comfortable boutique hotel in one of the best locations in San Sebastián, it's an easy place to recommend. I'd happily stay here again.

Beautifully designed Hotel, great location, very friendly and helpful, and took the time to…read morerecommend some of the best restaurants and pintxo bars that were perfect for the two of us. The shower was great and I would not hesitate to recommend this hotel.

I've stayed here twice now and had a great stay both times. The woman at the front desk was…read moreincredibly kind and friendly and allowed me to check in early which was great because it rained the first day I arrived. The room is nothing special or fancy, but it's clean and has all the things you need. The best thing about the place is the location, right in old town, close to the train station, and the coastline, as well as the hike up the hill to the old fort. If you love San Sebastián like I do, you'll love staying here.

Parma Hotel provides all the benefits of staying in Parte Vieja (Old Town) San Sebastian, with none…read moreof the hassles. Located on the far edge of Parte Vieja, a few blocks away from all of the into-the-early-morning noise of the pintxo bars and drunk revelers, you can count on a good nights sleep. After trying to spend one disastrous, miserable, hot, noise-filled night in a pension in Parte Vieja, we switched to Parma Hotel and couldn't have been happier. The 24 hour front desk is extraordinarily polite, knowledgeable and helpful. The rooms, while small in a typical crowded European city standard, are very clean, comfortable and air-conditioned. Unloading and loading luggage is very easy, using the 2 spaces provided immediately in front of the door for such purposes. Private parking is very conveniently located nearby in an underground parking lot. It is significantly discounted from the public lots and comes with unlimited in and out privileges. If you want to experience the best of San Sebastian--lounging at Playa de la Concha and playing in the waves at Gros, shopping and pintxo-ing in Parte Vieja, touring the harbor, visiting Museo San Telmo, walking the promenade at night, then Parma Hotel is in one of the best locations for all of this. At 130 Euros/night, it was a bit expensive for us, but San Sebastian is the most expensive city in all of the Basque Country as well as all of Spain. If we wanted a comfortable stay in one of the best, most convenient locations available in San Sebastian, we would return to Parma Hotel.