They did a wonderful job replacing/ matching the floors in our home. Would definitely hire to…read morecomplete this job again.

This company does not honor their work. They came into my house to replace flooring in my whole…read morehouse. Thinking this was a legit and repeatable company, I made the mistake of not reading the reviews on work done by them. I got the same shady information from Rick Nolas. To start out, they took up my den floor and didn't have a work order to remove it. They ran out of the flooring and wanted me to pay an additional $1800+ to complete the job for a mistake that they made. Have someone working that you can communicate with. Again he wanted to place the blame on me instead of his company employees. The guy that installed the carpet worked alone. This guy Micheal, took apart all of my beds and moved all the furniture by himself. He damaged my dresser in my bedroom. I called Rick Nolas about the damage and sent him pictures. He claimed he had the photos examined and said that there was no way his employee did this. It took over 2 week with no response so I called him. Again he tried to put the blame on me. My furniture was expensive and it took 3 men to install it. This guy Michael struggled to move the furniture by himself. I was made to feel like I was trying to get something from the company and this owner Rick got rude with me. I definitely would not recommend this company for any services because they do not honor their work. The company also replaced the shower in my master bathroom. One side of the wall had a slump in it that was noticeable that had to be repaired and the inlet shelf that you would sit things on was crooked. It was obvious and visible that it was not done right. They did a patched job to this. This all had to be redone. I am very angry and disappointed with their service. Not good business at ALL!!!!!!! Make sure you look around for other flooring companies. With the Flooring Specialist you will have to contract with a plumber, a shower door installer, and a painter/carpenter to complete your work. Find a company who has their own contractors. I had to pay an additional $7000 to have everything completed in addition to almost near $20,000 to the Flooring Specialist. This happened to me, don't let this happen to YOU!

I purchased a very large amount of Mannington laminate from Darrell Black, owner of Flooring…read moreAmerica. The pattern that came in was totally different that the sample provided to Flooring America by Mannington. Mannington was unwilling to help in any way BUT Darrell stepped up, replaced the bad boards out of his pocket to insure customer satisfaction. I would recommend Flooring America to anyone who cares about service after the sale. A+

From the owner: Flooring America of Milledgeville is more than just a flooring specialty store. We are experts…read moretrained in flooring sales and design and will help you find the perfect floor for the way you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry. Every Flooring America store is locally owned, so we can also guarantee a truly unique level of personal service. Our goal is to make sure you enjoy your shopping experience and find exactly what you want so that you are confident in your purchase. We are dedicated to satisfying you every step of the way.

The sales personnel and installers were wonderful. They made sure I got the exact product I wanted…read moreand stayed in touch with me the entire time. The installers got here on time and were very efficient. The work was top quality but most impressive was that they wanted to make sure I was happy with the floor. I was very impressed and would recommend them to everyone.

Dalton recently installed carpet on our stairs. The installer was on time, professional, and had a…read morededication to detail. Our designer helped us choose a pattern and color family that would tie everything together and look seamless. I would definitely do business again with Dalton.

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

I had a really good experience with the store and with installation. My quote had every single item…read moredetailed, including installation price. The whole transaction from start to finish went smoothly. Love my new floors.

Showroom was not the size I was expecting and the items that were advertised was not available…read more Gave me the impression it was the bait and switch, not sure so I may give them another chance before I make my final decision.