Paul and Ryan were awsome. They did a great job and were very informative. Job was done quickly and neatly. Thank you for great service

Absolutely wonderful they responded to emergency call to family members house who has health issues needed special attention due to chemo. They took special care to keep the area controlled and cleaned up after job finished. Did a great job of root removal which had caused back up into the house creating a bad situation. They were very efficient and professional, went above and beyond to do a great job due to needing to keep environment as germ free as possible! Highly recommend read more

Kurt and the crew are absolutely the most generous people! Truly the best experience when our septic needing sudden replacement. I was astonished when it took less than 2.5 weeks from the time it failed to the time a brand new tank and drain field were installed. read more

-Paid $245 for a sewer lateral inspection on a home I am purchasing. -H&H tech inspects and says pipe is "video inspected 4 inch pipe from cleanout in basement to about 45 ft. pipe is not in good shape. believe pipe is orangeberg and pipe is collapsing in on itself could not get past 45 ft and also broke camera" -Seller has inspection done by different company. X-Rooter inspects. Pipe is clay tile and in serviceable condition. No collapse. -H&H tech returns. Inspects again, admits his mistake. "Pipe is clay tile. It does have sediment on bottom of the pipe, it has a gritty feel to it. Could only get camera 45 feet because clay tile is offset enough that camera can't jump up over it." -H&H then bills me ANOTHER $245.00 for coming back. -The fact is, a complete inspection hasn't even been done once. X-Rooter (another sewer lateral inspection company) had no problems identifying the pipe type and getting to the street. H&H could not do either of these things and yet has billed me twice for doing essentially nothing. -I demanded the second bill be voided and received no response. read more

Were told during a service call that we would be billed. Had been customers for years and always previously paid on-site. Never got billed. Instead got a summons for court for unpaid charges. They likely sent the bills to our former property which has no working mailing address rather than updating our address in their records. We immediately paid the bill and were charged late fees. Then we received another bill because they forgot to include court filing fees in the original bill. Their obvious clerical disorganization now shows up on our legal record. This all could have been avoided with a courtesy call, which was deserved since we had been customers who had always paid on-site for years! read more