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    H&M Handyman Services

    5.0 (1 review)
    Closed • Closed

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    Services - H&M Handyman Services

    Door repair

    Drywall repair

    Furniture repair

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    2 years ago

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    Kokaly Lawn Sprinklers

    Kokaly Lawn Sprinklers

    (3 reviews)

    Kokaly installed our sprinklers when our house was built. When another house was built on the…read moreproperty next to us 7 years later, we found out that the north sprinkler line was not actually installed on our property but 5-10 feet north of our property line. Kokaly refused to take responsibility or pay for the relocation of the north sprinkler line. Very disappointing. The sun and shade areas are also on the same zone in some areas which causes too wet a lawn or too dry a lawn. Definitely would NOT recommend unless you want a poorly designed sprinkler system with an Owner that takes no responsibility for his work!!!

    We had some yard work done last summer which damaged a number of sprinkler elements. Kokaly had…read moreinstalled our system and we were loyal customers for a decade. Winterizing, repair and all. So, when I called and they offered to send a repair guy I requsted someone who could better assess the many issues. What I got was an inexperienced repair guy who repeatedly said his manager would need to look at this. With that, I expected a call from his manager. Weeks passed and I figured out how to use just the zones that didn't leak. I finally called the office, explained the problem and asked to talk to a manager. A couple more weeks later, I've already called and have another company scheduled to do an estimate, and the manager from Kokaly calls. He has already given up on doing the job and is calling to hear me complain, which was not my intent. I then asked whether he considered me too difficult a customer to come quote the job. He said he'd stop by... he didn't. At that point 10 years of decent customer service was wasted... not because of the inexperienced guy, but the manager's follow-up and attitude.

    H&M Handyman Services - handyman - Updated September 2026

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