Store Was Organized, Clean. Checkout was good, cashier guy was a G. Good variety to pick out of. read more

I visited this location of H&M on 6/27/2019 with my two daughters (ages 11 & 15) with the primary goal of browsing and allowing the girls to purchase some Summer clothing for themselves. My 15 year old was able to find a couple dresses that she liked and a bodysuit. She was on a mission to find something in yellow, but she did not like the floral prints that kept popping up. My 11 year old, whose style is much different than her older sister, did not really find anything that grabbed her attention. She found herself browsing the more professional looking area of the store with me, but only left with a couple of button-up sleeveless blouses that were on clearance near the window of the store. Oddly enough, I purchased two of those blouses for work as well! They were only $4, so I couldn't resist. I've worn them both to work and they are perfect for a business-casual setting in the height of an Indiana Summer (which is hot and humid!). I also purchased some costume jewelry, most of which was deeply discounted, which is very good because some of it has already begun turning colors from minimal wear. I don't think I'll purchase jewelry there again. All and all, considering that this is a "fast fashion" store, the prices were decent and the staff with friendly. We will return to shop here again. read more

I love H&M such a great store, good quality affordable clothes, but I do not recommend the shoes they get messed up really easy.

Whew! It was hard to find, but this place has clothes that WORK for my teenager. Normally he wears shorts, tshirts and sweatshirts. (He prefers to even wear shorts during The Frigid Indiana Winters). So when it's time to look for a spiffy outfit for homecoming, I'm often at a loss of where to shop for reasonably priced, nice, dressy clothing for guy teenager's. On our latest trip to H&M we found shirts that button up, pants that aren't jeans, vests that match those pants and even socks that were on sale. All they need, in my opinion, are a good selection of snappy bowties to complete the outfit (...and ties .com has a huge selection of those. ) The employees have provided adequate service although we haven't requested much from them... I'm glad that H&M provides another option other than big department stores. For me it fills a gap. We'll be back again I'm sure read more

I like how clean this location always is. They keep it organized and have business clothes well separated from the casual outfits. It can get really crowded and hard to try on clothes efficiently at times. They are great at processing returns. read more

H&M - Women's Clothing Near Me - Indianapolis, Indiana

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This is a go-to clothing store to find clothes for kids that don't have Disney characters or dumb phrases on them. If you're looking for basic, solid-colored or striped shirts and pants for boys and girls, H&M is the place. The cut of their clothing is flattering, as well. I've bought play clothes by the dozens here -- those sweatpants and tee-shirt numbers that kids need in order to move around and jump in muddy puddles. I've also bought school clothes and fancy holiday clothes here, too. They have it all! They also sell jackets and shoes. It seems that they give, like, 50% more floor space to girls clothes, but maybe that's because people with girls buy more clothing? In any case, I found a lot of cute girl shoes here, but only a few (literally three) boys shoes. Around Halloween time, you can also find costumes for kids! The children's section is just so awesome that it's worth a visit just for that, if you have kids. Beyond children's clothing, though, I have found lots of solid pieces for myself, including a winter coat. The line at the register can be long during weekends. That's just how it is. Keep your expectations low and assume you're going to be waiting 20 minutes with a pile of clothes in your arms. It's going to happen, so just have something interesting to read waiting on your phone. read more

I love the variety of clothes for all my kids. I've shopped here several times. I recently bought my sons first birthday outfit here and I was very pleased. The cashiers are not very nice but I'm not there for them. I buy my clothes and leave. And I love this store. read more

Although I find the quality of H&M clothing as a brand to be subpar, I was able to find a few inexpensive tops. The store was organized nicely and stocked with all sizes I needed. Most of the employees were personable and working diligently. Unfortunately, the employee who was at checkout was not one of them. She complained about wanting to go home, chatted with another employee rather than engaging with the customer, and was texting on her phone while I waited for my receipt. I hope H&M ups the quality of their clothing and provides basic customer service training, especially to the cashiers. read more

I'm giving a three star review here, not because of the items being sold but because of the customer service. There was a really long line of people waiting to check out and one of the cashiers just stopped checking people out and decided to have a side conversation with other employees instead. It was very unprofessional. His coworker did call him out for doing it but still.. hopefully they can get some more dedicated workers in the future. read more

I can't believe what I got told by Molly. She said "It's ok to buy as many as you wanted. But if you return, we have the right to refuse." I have 5 items to return and I don't have a receipt. And since Molly is a manager so she later said " Good luck. I'm so sorry. But I am a manger here. So you can complain to 1855 customer service number if you want. I'll even write it down to you. You have to leave and call them ". Nice to know that how you treat a customer. I don't even know why Molly can act as a godlike with such confidence. Speechless!!! I don't know if I got treated this way because I'm Asian in my gym clothes after work out. read more

Here to do some shopping with my nephew. Not enough staff! On a Wednesday during school shopping time. Really? Waited quite a while to just try on some items because half the stalls were roped off. When I asked someone hanging clothes (manager) she said they didn't have enough people to staff two entrances and continued to hang merchandise. I understand, I've worked retail and you have to get the merchandise hung but you have to balance that with helping the customers that are actually in your store. Only one person to check us out? The young man was quick and efficient but still is a staffing issue. The prices are ok but not huge bargains in general. read more

H&M - At main entrance of Castleton Mall - Women's Clothing Near Me - Indianapolis, Indiana

Great prices but terrible employees! I spent a few hundred dollars there and when I asked if I would be able to put some clothes behind the counter while I continued shopping I was told no, to carry them around the store with me, and was just treated poorly overall. During checkout an employee named Rashea was very rude and proceeded to just shove my clothes in the bag. Love the clothes and prices but the two employees I dealt with make me hesitant to return to this store... read more

Only gave 1 star. Because I had too! You may want to get your customer service phones lines fixed and your online store !!! Spent 39 minutes trying to check out a cart full of clothes only to end up with nothing ! Spent 20 more minutes trying to get thru to get help phone just rings like it's been disconnected? Local store is unable to reach out to a district or regional manager for help in getting the online ordering system fixed !!! GET IT TOGETHER PEOPLE!!! will just buy my kids stuff somewhere else !!!! read more