H&R Block

2.8 (6 reviews)

Tax Services, Accountants

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Updated 3 months ago

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Melanie H.

4 months ago

Dianne did my taxes and she is great! Super knowledgeable and will get you back the best possible return. The other TP, Brittany, is just as great as well. I recommend the Big Bear location to any locals who need to do their return! read more

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Hecubus C.

3 years ago

First, April told me that I needed to get a 1099 distribution form. I had no idea what that meant. This request forced me into contacting my former employer that had fired me. This was very upsetting to have to speak to them and on top of that, they had no idea what that form was. April should have know that form come from Fidelity. She did my taxes and told me I was getting back $600 from Federal and I SIGNED on that. H&R Block needs to take accountability if someone signs. Then she told me I needed a form from Covered California. After she took it, that changed everything. I got NOTHING back from Federal. I was furious. She spoke privately to my Mother about it. She told my Mother NOTHING about OWING money to Federal. I told April that she would never be allowed to to speak to me again. The case was turned over to Dianne. At that point I found out I was not only not getting back any money but that I OWED money. Dianne was very rude and abusive about it. They sure like to make it convenient to hide the truth....IF this is the truth. I will NEVER use H&R Block again!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

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Kevin M.

8 years ago

Stay away from this place. They over charge you. They screwed my taxes up and cost me $12,000. The representative put in the wrong amount $3000 instead of $30,000 and I had the insurance peace of mine which is a joke. The corporate office denied the claim and said it was my fault. Clearly Dianne P which she admitted entered in the wrong amount. read more

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Sara N.

We appreciate your feedback, Kevin. It's important to us that you…

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Marjin F.

5 years ago

Tho time I decided to give this place a try: boy I do regret it. This lady Teresa took care of, no doubt she was nice, attentive, helpful and professional. I used to pay &120.00 in Ontario in another tax place; well this year I had to make 4 years and she charged me $255.00 for each year I ended paying $1,024.00 at the final bill. I would recommend that if you go there ask how much will you be paying before you decide to have them make your taxes. read more

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Karissa Marie B.

9 years ago

The 5 star review is for Terry Carpenter! She did my taxes last year and was very informative with my taxes. She walked me thru everything and explained to me what she was doing and why. She helped me this year fix mine and called me back always within the hour. I am so thankful that she cared so much about where my money was going as I do! Thank you avian terry. Very professional about everything read more

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J H.

10 years ago

Came in with some issues with taxes. I was able to book an appointment online, received a reminder before the appointment, and was seen promptly. Roberta was friendly and made a stressful situation for me more relaxed, and easy to deal with. I would highly recommend the group here in Big Bear, as they knew their information, and helped me out tremendously. Thank you ladies. read more

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More info about H&R Block

42173 1/2 H Big Bear Blvd
Big Bear Lake, CA 92315
Directions
(909) 866-5934
Call Now
Visit Website
https://www.hrblock.com/local-tax-offices/california/big-bear-lake/42173-1-2-h-big-bear-blvd/14395

From the Business

Specialties

At H&R Block, we provide tax services for individuals, families, and small businesses in Big Bear Lake, California, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Big Bear Lake office to connect with a tax professional.

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H&R Block - taxservices - Updated July 2026

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