Vanessa was very helpful, found me a much lower rate when I needed to add a new car to my old policy. The process was painless with Vanessa helping at each step. read more

Erick Romero is or was the owner . That is the guys phone # on the door.. Titan insurance Temporary closed. Blissi DeGuzman worked there that is what I thought. The place isn't acceptance insurance. But Titan insurance. They they are Bad people they seem nice but don't fall for it. I'm out almost $1,000 they took $600 from me for only 3 weeks of insurance. Beware people. read more

Acceptance Insurance - Auto Insurance Near Me - Moreno Valley, California

Worst insurance ever! When you actually need them and open up a claim they never return your call and leave you carless!!

Britney Downs came through when I needed it most. She is amazing. She got me the most affordable quote after countless quotes from other carriers. She has amazing customer service skills - she actually followed up with me to make sure I got my policy in the mail. Who does that? Britney Downs at acceptance insurance does! THANK YOU BRITNEY DOWNS! You really are "down"! Down AF! No but seriously, give them a call. read more

Massively confused as to why after 5 years of being covered by them they had no record? Suddenly changed this month the way clients log into their website to pay their bill and it did not work, went into the office and employee was wildly unhelpful! No explanation as to why this was happening, had to switch insurance. Really strange experience. Also the fool asked me who I was covered with, you duh! That's why I was there, was literally just going to pay in store. read more

Awesome customer service. Very friendly and super helpful. Answer all the questions I had and was very thorough. I wanna thank Marielena for being so kind and helpful loved her . 10/10 would def recommend to a friend. read more

I had insurance with this crazy thing of insurance. So I just received a check. Wondering why since I have insurance on auto pay so I call trying to find out whats going on. All I get is a run around with no justifiable answer, and endup getting send to a survey. It's like they are trying to get rid of customers. The upsetting thing is I've been driving around with no insurance. It seems to me that they don't care if they loos a customer. Merry disappointed!!!! read more

Great customer service! Ena is professional and very friendly, she answered all my questions and gave more information on renewing my policy. I recommend acceptance insurance. read more

The Agent Ina was knowledgeable and professional. She was able to answer my questions and provide me with some savings on my policy.

This place deserves zero stars, when it comes time to file a claim they either ghost you or will deny it. They will find any loophole any reason as to why you weren't covered at the time of the accident. Even if you have a policy you never canceled but a few days late on a payment you will not be covered on an accident. It's cheap for a reason and you get what you pay for. Customer service is garbage. Please don't waste your time and money. It will cost you more money in the end having to pay out-of-pocket to fix damages whether it's your fault or not. read more

Absolutely a waste of your money. I had acceptance insurance for years. Then when I was rear-ended on the freeway by a insured driver. I filed a claim the same day. I recieved one un scheduled call from the adjuster. A month after the incident happened and asked her to call back when I was available. She never called. Here I am 4 months after the incident with no response or action. I've paid thousands of dollars for full coverage and when I needed my vehicle fixed they did nothing. So I fixed what I could on my truck out of my own pocket and canceled this bullshit insurance. I've called countless time and left many voice-mail with this "adjuster". 4 months go by and no action has been taken by this fraudulent company. I am out alot of money and still have damage caused by this other driver. This is a 100% real story and I will never trust a company like this again. read more

Shopping for car insurance is never fun. I decided to stop in to get a quote as I was leaving the Starbucks next door. The ladies who work here are all friendly and very welcoming. They were all busy with a customers so I had to wait about 10 minutes- no big deal. Alejandra was the first available agent. She answered all my questions and found me the best possible quote. It was better than my current insurance! Upon leaving, Alejandra reassured me if I ever have any questions or concerns to give her a call and she will help me right away. I left happy with my decision. Pros: Friendly staff Clean office Great customer service Fast service Great prices read more

Acceptance Insurance - Auto Insurance Near Me - Moreno Valley, California

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Excellent customer service, I have insurance through them and they called me before my policy renewed, they had found a better deal for me, so I can save some money, not many will do that.. this is a GREAT team, would definitely recommend them, and will continue to be a loyal customer, Thank you Alex, Cristina, and Aurora for all of your help. read more

If you need immediate assistance Alejandra can help you over the phone v-email, but if you have the time to go in, sit down, and get a one on one, go ask for Alejandra and she'll be more than happy to assist. She is very knowledgeable in the insurance biss so she will not fail you. SR-22s are also available which is awesome. So go on in get your free quote today. Ask for Alejandra. read more

I'm usually not one to come online and write reviews but today I had to. It's usually a dread having to deal with any kind of insurance but Carolina made everything so easy and answered all my questions! I highly recommend agent Carolina! read more

Hands down favorite insurance! Got so much help by Agent Carol. She is nice, professional and helped me with all my needs! Definitely recommend coming here and asking for her specifically. read more

They're not honoring my policy that they written. I wouldn't ever recommend them to anyone because i continued making payments after the denial,received a letter to do a deposition nearly a year later to being denied again. I'm still fighting for my coverage as we speak today,why have the deposition if they was confident in their decision from the beginning?​ read more

If You need insurance this is the place especially with Alex great experience!!!! Friendly willing to go the extra mile. quick quotes affordable and no bs thank you so much read more

My son was rear-ended by a young man in IL with Acceptance Insurance. The adjuster low-balled the quote by 70% and expected us to pay the difference. He was content to let me drop the claim and let my insurance company take them to court which could be up to two years. Don Swanson treated me very disrespectfully as if I was dumb. We will send three reasonable quotes from reputable auto collision dealers in our area. In the meantime, Acceptance Insurance will be reported to the BBB and IL Department on Insurance. Both Don Swanson and Bobby Townsend will be named as unethical adjusters. read more

Needed insurance and honestly, I hate getting it, but it's the law... Luckily Alex explained to me my plan and kept it real, got me out of there faster than what I expected... Simple quick and straight to the point... Thanks Alex read more

I'm glad I came to Alex, she was recommended by a friend. Quick service at an affordable rate without any runaround. Overall a good experience here. read more

I've dealt with many insurance companies and when it comes time for things to get done they all lack customer service. Very glad I was able to work with an awesome agent such as Alejandra. When I needed my paper work for my accident and sr-22 she was on it within minutes and gave me an excellent quote without the run around with fake quotes like other agencies do just to get you to their office only to lie. Thanks Alejandra read more

Best Insurance around!! They worked with me and my background and found me low payments!!! Alejandra is very professional and attended to my every need!!! read more

Super friendly and honest agent Maria Cristina Leyva. We ending no buying any insurance but she took her time to explained and answer our questions. Highly recommended. read more

Just wanted to give a shout out to the acceptance girls at the Moreno Valley office. Ever since I met these girls I have not checked out another insurance office. There's no need! Alex knows how busy my schedule is and reminds me of my payments out of courtesy and kindness. Highly recommend them! read more

I came in for a quote left with a policy staff was very helpful and professional Alejandra helped me glad i came in and would definitely recommend!!!!! read more

Acceptance Insurance I like them her because the girls are very helpful and are quick to solve insurance issues. I'm looking forward to renew my policy thru acceptance insurance read more