My wife and I recently (our 1st time) utilized Alliance Financial and Income Tax services (Blue…read moreSprings, MO.). We were very pleased with their services. We met with Mike Mead who thoroughly checked our paperwork prior to having our taxes prepared. He was very friendly, and it appeared he had a great deal of knowledge and expertise in his field. Within the 2-week period our taxes were completed and submitted for us. I would highly recommend Alliance for any future Financial or Income tax needs. They will now be our tax services for the future.

Very happy! Received exceptional customer service and attention! I highly recommend. Thank you…read moreMike, Julie, and Jessica!!!

I have been an entrepreneur for almost 20 years, and in all that time, taxes and accounting were a…read morenecessary evil, not a joy in the least. If you've ever worked for yourself, or owned your own business, you know it requires multiple hat-wearing/juggling. The taxes are a HUGE stressor, and frankly I have a terminal "fog" over the details of my returns (certainly not my expertise). After a four-year-long go-around with the IRS as a result of incompetent advice, I recently turned to TaxWise for a "second opinion." After one consultation with Randy at TaxWise, I realized I'd never really gotten my money's worth from the CPAs I had paid in the past. To them I was just another "return" to file by the deadline. During my first visit to TaxWise, Randy actually took the time to ask me about my goals. He actually LISTENED to my answers. He made suggestions that seemed "obvious" once he said them, but no one had ever advised me like that before! He even gave me information to help with my situation. All in a single consultation. TaxWise seems to have a completely different approach to taxes (and business). They actually CARE about the success of my business. I am still in the throes of the IRS drama, but am just now, after working with Randy, mending the damage that was previously done. I wish TaxWise had been in Kansas City when I started out years ago. With the straight-forward advice Randy gave, I would have been way ahead of the game by now! At least I found them now, and will continue to recommend them to any small business owner I meet.

Worst experience ever!!! DO NOT use them! If they ask for money for "financial tax planning" do…read morenot give it to them...they are a scam! After taking us on as a client, I received an email on April 14th stating that I will have to find someone else to do our taxes because we "weren't on the same page"....WHAT??? If there was a problem then pick up the damn phone and call and talk to us about it! Gave them one star because it would not allow me the option of no stars!!

Honest, professional. I have experienced that they really do listen and work to match solutions and…read moretax goals to the customer.

Hi! Just thought you…read moreshould be aware of this establishment. I had a bad experience with them and my tax preparer. I filed my taxes in feb of this year and waited for my preparer to discuss with me my return. She left me a voicemail telling me that my refund was a mere fraction of any previous returns I had gotten. I was out of town for the week and so when I got back I called her to find out if I could change my filing status. She informed me that it had already been filed that way and that I had to wait until the end of the season. I was upset so I didn't pay or sign for them bc I had hoped to file an addendum in May. So the office contacted me and said it's the last day you have to sign and pay for them. I explained to that person the situation and how frustrated I was with my CPA. She told me to hold on a moment and then my CPA answered the phone. I was put on the spot immediately and I hung up. She called me right back and so I spoke to her hesitantly. I explained her again what I was looking into and she was very short with me. She obviously knew I complained about her bc of her tone and tenor. She asked me a few questions in a short manner and told me that it would take one week to prepare. I said ok. I waited two more months and contacted them again. I once again spoke to someone about the situation and explained what had happened. The person I was speaking to was the same receptionist that put me on the phone with my preparer. She apologized to me and I accepted it. She said there wasn't anyone else to talk to since I had asked for a manger. I explained that next time give the customer a heads up that they are about to put on the phone with the person they complained about. She apologized again. I told her bc of my experience I would not be back. She said that she would have my CPA call me. So my preparer finally called me back. She asked me the same questions over again in a condescending manner as if we had not talked about it. Then proceeded to tell me that she could not fulfill my request bc of my situation. It was based on something she could have looked up 6 months previously. So she pushed me off for months to be told in a patronizing way that I didn't qualify. That's when I told her about herself. She claims she wasn't being rude but based on her actions alone she showed me that she didn't care about me as a client. She made me feel like I was the one being ridiculous. I explained all of this and she gave me a half assed apology. I told her that I would not be back based on their customer service and communication. It has nothing to do with the amount of my return. I could have saved myself 6 months of frustration if she had taken 5 min to look up the information. This business doesn't seem to care about its clients.