Frank helped me file addendums for two tax years after my other tax preparer failed to return my…read moreemails after letters from the IRS and KS saying I underpaid. I used the online form to contact and then was emailed the next day. Then I set up an appointment and he had my taxes completed within a week. Quick and easy! Plus he got it straightened out and a great return. Prices ranged from $350-$400 per tax return. I highly recommend supporting this business!

I was looking for an escape from the taint of the very unpleasant dealings with the contacts at H&R…read moreBlock, specifically 2 that represented they were part of the H&R Block legal team (????). I have serious questions as to their legal acumen! I saw this service/tax provider and it appears to have precisely the professionalism and quality service credentials that H&R IMO lacks. I was very impressed to see the services they offer and the chance to deal with a quality organization. It is a relief to deal once again with what looks to be a quality firm. Support your local C.P.A. tax preparer!

Please focus on you and your staff's attention to detail and customer service…read more This year, our taxes were prepared incorrectly twice, the first time rejected by the IRS and the second time with a gross error caught by us: completely leaving off one person's income. Further, we went weeks without communication and had to initiate follow-up several times, which is frustrating when turning to human tax professionals for support. Finally, to top off the blatant disregard for customer relationships, we were denied a meeting to discuss our concerns and request for a refund due to all of the challenges and poor services rendered. I'm disappointed in our experience this year and sad to have to take my business elsewhere.

I've worked with Kyle and his team for a few years now to help me with my small business accounting…read moreand taxes, my payroll, and my personal taxes. He and his team are the best there is. They are timely, proactive, and have amazing bedside manners. I would highly recommend them to any business owners and individuals looking for a proactive CPA.

All Good Tax Pro for my 2024 tax return, and unfortunately my experience was quite disappointing…read more What was promised / my expectations:I was told I would receive thorough guidance, timely submission of my return, clear communication, and a finalized set of calculations for my refund, they never filed my State, both Kansas and Missouri. What actually happened:* My preparer missed several items for example: They never filed either of my state taxes.* Despite agreeing to finish by February, the paperwork was delayed, and I had to follow up repeatedly.* Communication was unclear: I received vague answers to my questions, and at one point was told "it's done" when it clearly wasn't .* Because of the delay/errors, I faced extra stress (and possibly extra cost) when dealing with the [IRS/State tax agency]. Why this matters:When you use a professional tax preparer, you expect accuracy, timeliness, and trust. My experience failed onall three. I ended up spending more of my own time (and worry) trying to correct or clarify things that I had hoped would be handled properly. What should change / what I suggest:* Better double‑checking of forms and calculations before the client signs off.* More transparent communication: if there is a delay or a problem, it should be communicated proactively.* A clear checklist shared with the client so both sides know exactly what documents are needed, what has been done, and what is still pending. Only charging what we agreed on, and not changing the amount for filling, that never happened.

I've never had such a simple tax filing experience. I'll be sticking with All Good Tax Pro!read more

Came across this Tax service while searching for a Tax Preparation company in MO. The biggest thing…read morethat stood out to me while researching Norma's Tax Service is that it doesn't matter where you look for reviews for the company is that they don't have any mediocre reviews - let alone any negative reviews - and this is over years. It is an entire team here, which is better than some companies that are one person or a 'married team,' since they can lean on each other for advice or information. It is definitely helpful that they are with the times and have a 'dropbox' to upload documents that some older tax services who refuse to update don't offer. First time hiring this company, yet they were able to find deductions that I overlooked when I did my taxes last year via Turbotax, and deductions that another company overlooked two years prior, and they were willing to amend them. My taxes aren't cut and dry, especially being overseas. But, while MO is my 'home of record' - I will 100% be using Norma's Tax Service - since the price they charge is barely anything compared to the amount you'll possibly leave on the table.

Norma is knowledgeable and will help you get all the money you're entitled to and earned. She is…read morekind hearted and honest. She is informative and ensures you understand everything she is going over with you and truly knows her stuff. You can tell she has been doing this for a long time. Talking and working with her is the best choice I've made when it comes to my family and I's finances. I will always use her services again and am lucky to have found her. You will not leave her office feeling doubtful of using her services. She goes above and beyond for you and it shows. Five out of five stars.

Very Professional, Friendly & Good Customer Service. Thank U Roz! 5 Stars for Roz & Dezread more

Definition of predatory. Just received a $700 "check" that if I were to cash it, I would be…read moreimplicitly agreeing to pay back at a rate of 113.25%. Plus I'd be agreeing to a $35 "investigation fee." I have excellent credit and with today's rates can easily get a personal loan at 5%. While the statement attached to the check says to read the terms on the backside, it is quite obvious that anyone accepting such non-competitive rates does not understand what they are signing up for. Completely disgusted.

I've been doing my taxes here for years. Family owned and…read morevery professional. Will definitely recommend here.

Been at the hands for tax filing with McAuley and Crandell for over a decade. I appreciate the…read moreresponses and technical call backs to my inquiries on how to handle business situations for betterment on our tax accountability. My collection of business data for the year is easily transposed to their systematic program for tax filing preparation and efficient filing. We have to pay quarterly and that's easily done through McAuley and Crandall. Been happy with their services, people and location.

Beware! If you have questions midyear make sure you ask what they are going to charge you. Full…read moreyear tax preparation for two people, multiple states, buy and sell home, $550, which is fine. Quick midyear question, ex: should you withhold full tax bracket plus 10% penalty for a 401k withdraw? Could have "Googled" that! Same cost as full year tax preparation for a question and they are already your tax advisor. Most CPAs won't charge you for a question midyear and if so their hourly rate won't be higher than an attorney's.

I have been with Joe and his group since 1992. They have been awesome and I would highly recommend…read morethem.

I have been with Joe Oldham insurance for nearly 25 years and the service from him and his staff is…read moreamazing. Joe's team quickly responds to my needs and works with me on the best way to process claims whether it is storm related or auto. Great service from a great group of State Farm Representatives!