I've been using this accountant for about 10 years. This year I questioned a few things on my tax…read morereturn and asked that he go back and check a few years ago about a child tax credit question. He became bent out of shape and said "For as long as I have had a working tax relationship with you, I cannot recall a time where there has been this much "doubt" in the tax return I have prepared for you in terms of multiple emails and questions which amount to what I feel is a lot of wasted time and nonsense." This was unprofessional and condescending, as I have every right to questioning my tax returns. In addition, he said he was going to charge me more for my questions. I don't know any other service provider that would treat his customer like this. He has now threatened me with a legal professional if I share my story about him on social media. He stated, "I do not want to make this a legal issue, however, if you continue and you do anything harmful to my business I am telling you it will be." I have every right to share my positive or negative experiences with people I do business with to help others make a more informed decision.

They filed an extension for our 2024 taxes through October 2025. My husband repeatedly emailed and…read morecalled to ask about the status of our return, but we never received any response. After we moved out of state, we eventually had to send a family member in December 2025 to pick up our documents so we could try to file elsewhere. Now I'm struggling to find someone willing to take on our 2024 return this late. We're facing thousands of dollars in potential penalties, and the IRS has started sending delinquency notices. This has been incredibly stressful and overwhelming. I strongly recommend staying away from this company. If I could give zero stars, I would.

Year after year, tax returns are filed late. Investments made here are horrible and the lack of…read morecommunication is second to none. Avoid at all costs. I heard the owner does some shady things in the office as well. Save your time and money, go somewhere else!

Hard to get ahold of, completely uncommunicative. Ended owing penalties to IRS because he missed…read morethe deadline even though we submitted everything to him months in advance.

I have been a client of Randy's for the last few years. All without incident. This year on tax day…read moreI repeatedly called and emailed him to find out the status of my return. He NEVER got back to me...until the day after tax day. He emailed me a week before telling me i would most likely get an extension But that he would be in contact after he reviewed my taxes. Again...no reply. I was able to track down someone else who worked with the same firm. he told me he had to smoke a cigar and would then try to reach Randy! One of the most unprofessional experiences I have ever. The day AFTER tax day he finally called. ..yelling at me for bothering the people in his office. No apology. No explanation. He was incredibly rude, verbally abusive, and clearly very angry. This mattered as I am an independent contractor and have to pay quarterly taxes. Do NOT use this person. He is completely unethical, unreliable, and clearly unprofessional. This is reflected in their entire firm.