Been using them for years. Very helpful and knowledgeable in all aspects of our business finances…read more They do our payroll, statements, taxes, etc. Penny and her staff are always available when we have issues or questions. would definitely recommend to anyone with a small business or just a tax return.

We've worked with Terrell for the past two years, and this year I checked his work with Turbo Tax…read more Terrell got us $1,200 more than the Turbo Tax estimate. He's a great guy, really knows the tax code and is very easy to work with. It's no fun to do taxes, but Terrell is a calm and competent professional who did a great job for us!

Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax…read morepreparation. Read on if you want to find out more. I went to the Liberty Tax Service (Bloomfield office) to have the taxes prepared for my small business. My taxes were ready to be signed before the personal tax return deadline. Turns out that my business return was late as they are due earlier than personal returns even with the covid related change in the deadline and I was fined over $800. When I contacted them about their mistake, I was treated like something your dog leaves for you on the floor when you forget to let her out. They ran me out of their office as fast as possible and told to fill out a form and mail it to some IRS address, as this was the least they could do to get rid of me. The next mouth a new bill arrived and they gave me another form with different address and got rid of me again. (In hindsight, it was obvious that they did not know what they were doing.) After that, they were gone and not answering their phone or present in their office during their stated office hours. I finally got in contact with the corporate office and they got the manager to call me. The manager did everything he could to convince me that I was at fault by giving them my information after the deadline and told me that they were tax preparers and not accountants and that they did not bother with deadlines ( not even to mention that the deadline was soon or even past). They only prepared tax forms. He promised to call the IRS on the tax preparrer's hotline. I never heard from him again. At this point, I decided there was no dealing with these people again and tried to contact them to get a copy of my tax return forms which they had forgot to provide me with before when I asked for them before. I was unable to contact them before and the headquarters was also unable to contact them this time. I had to spend a further $50 to pay the IRS to send me a copy. Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax preparation.

I've never yet had a claim on my homeowners policy. But I pay in person always, & the workers are…read morefriendly, the price is I believe reasonable, & hopefully if I ever have a claim I will feel the same no photos or videos Robin Sloppy

Glenn was extremely speedy in addressing any questions or concerns…read more He wrote our policy quite quickly, as needed when purchasing a new home-we were comparing his numbers to State Farm, in the end, Glenn's policy proved to be more cost-effective.

Great family business! Situated on the corner of Warrendale road, they have been a pillar of the…read morecommunity for their insurance needs. With a variety of companies to choose from, they have access to the absolute best rates in the industry, since they're not locked into any one company. If you are looking at your insurance costs and wondering if you can find a better rate - give them a call!

i am in contact regularly with this office and I am very happy with their service and proactive…read morecommunication. I trust Nicole and her team is very delightful to work with. highly recommend

Started out good. I really appreciated the agent communication. But then things went wrong…read moreeverywhere. They signed me up for auto pay and I never wanted that. My rate/premium changed with no notice or explanation. They NEVER answer their phone and I don't understand why. They also don't return voicemails. They gave me incorrect information about the Drive Safe and Save token. I had such high hopes from the first conversation and they fell hard and fast.

Excellent experience! We have enjoyed our meetings, both in person and virtual, withTim. He has…read moreguided us through all of the overwhelming financial planning stuff. Are you doing what you could be doing to set yourself up for a comfortable retirement? Maybe it's not so much that you need to get more money; it's that you need to put your savings money where it can help your future. We are in our 50s and besides 401K, hadn't thought much about retirement. And not just retirement, but but we've talked about more immediate goals. Things like...does it make sense to pay off our mortgage? And in our case, finding a way to shed a property that is more of a liability than it is an asset. We have frequent meetings at our convenience, to update us on anything new. It's been a very positive experience for us. Go talk to Tim. You won't regret it!

I highly recommend The West Agency for any of your insurance needs. I have been a client for over…read more15 years and they have consistently been very pleasant to work with, responsive and helpful with any questions or concerns. Recently I have been working with Anne to insure a home I am purchasing and she has gone over and above to help me have everything in place for the closing!!

I needed to get some accounts opened and I spoke with Fidelity rep Christopher…read more He was very nice and friendly and very professional. I got everything that needed to get done that day done. I love Fidelity for all your investments need. I have been dealing with Fidelity for over 30 years and absolutely love them. If you are in need of a investment firm Fidelity is by far the best.

I called fidelity, wanted to opt out of investment, wasn't even signed up, so they wanted a picture…read moreof my license, a picture of me, so trying to understand this picture, I just wanted to opt out, didn't invest a thing, very frustrating to say the least. This company is very hard to deal with, and not kidding at all. Kept for hours. Name social, and DOB is not enough, this not american at all.