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H&R Block

3.7 (3 reviews)
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Updated 2 months ago

Services - H&R Block

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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Next Generation Management & Accounting - Community gathering.

Next Generation Management & Accounting

(17 reviews)

This is an example of what to avoid when choosing an accounting company. After paying for years our…read moreHOA dues, in the middle of last year they started adding late fees, and not because we do not pay our dues, but because they keep claiming we are late in sending checks to them. In addition, this accounting company does not have a BBB rating, which raises concerns regarding its business practices. Despite our timely remittance of payments by mail in accordance with our association's governing documents and established billing procedures, late fees have been assessed to our account. Multiple requests for clarification and resolution have gone unanswered or unresolved. Here are some of the issues: * Checks mailed in a timely manner were not consistently deposited. * Certain checks were deposited prior to the dates written on them. * Other checks mailed in the same envelope were never deposited or accounted for. * Late fees appear to have resulted from internal processing failures rather than any delinquency on our part. When these discrepancies were brought to the company's attention, we were told they "may assist in tracking" uncashed checks. This response is inadequate and inconsistent with generally accepted accounting practices. Once payment has been properly tendered, responsibility for accurate receipt, processing, and posting rests with the accounting agent--not the homeowner. It is also concerning that these issues coincide with the promotion of the company's online payment portal, which imposes additional transaction fees, instead of the traditionally accepted mail-in payment method. This pattern raises questions about administrative practices and internal controls. We have made multiple attempts to resolve this matter. Although a representative indicated that a billing specialist would follow up, no meaningful communication or resolution has occurred.

As an insurance agent providing commercial coverage for condos and HOAs in South Florida, I…read moreregularly work with a variety of property management companies. One of those is Next Generation Management, and I've consistently had smooth and professional experiences when working with their team. In particular, Tiffany Abraham Sierra has been a pleasure to work with. She's responsive, organized, and communicates clearly -- all qualities that make the insurance process more efficient for everyone involved. Her attention to detail and professionalism truly stand out and reflect well on the company as a whole. From my perspective, working with Tiffany and the team at Next Generation has been a great experience, and I look forward to continuing to collaborate with them in the future.

H&R Block - taxservices - Updated June 2026

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