As a unit owner for the past eighteen years and as a current board member and Treasurer of the EL-Ad Villaggio Condominium Association, Inc., for the past two years, I wish to express my great satisfaction and gratitude to the entire staff of Next Generation Managment and Accounting (NGMA) for the professionalism, diligence, dedication, hands-on expertise, and high level of responsiveness so far displayed and for the excellent customer service consistently demonstrated to the board of directors and to the association membership in general throughout the initial four (4) months transition period since it was hired to manage our community. Every member of the NGMA staff involved in this process, from its front desk personnel to Ms. Ivette Mago, the LCAM assigned to our community, Ms. Natasha Heran, the Regional LCAM, Ms. Michelle Almendares, CFO, to its President and CEO, Dana Hizkiya, has shown invaluable knowledge and competence in what they do as well as a very pleasant demeanor and attitude to work with. A special word of appreciation goes to Ms. Albani Losada, NGMA's Communications Manager, who has consistently done everything and anything within her power and authority to make the transition as smooth, productive, and efficient as possible in record time. Thank you everyone for all your efforts, interest, and dedication in making the transition process that we just went through a true success. Keep up the great work! I highly recommend NGMA to anyone considering a new accounting and property management agent for their community association. read more

Having switched from an almost absent property management company to NGMA has been a great decision for our community. We know it's a tough industry with a lot of turnover, but we consistently hear how much our LCAMs and Assistant LCAMs enjoy working for NGMA. It says a lot about the culture and we all know that starts at the top with leadership. Dana is always a phone call away and that gives us peace of mind having her so accesible. We have recently switched to a new LCAM, Tiffany who has shown presence and knowledge about our current events. She started at a time where we needed someone who had enough experience to adequately guide myself and the rest of the board of directors in decisions. The very first week she was with us she helped me complete something over the weekend. Her work ethic is clearly evident in her commitment for success. Natalia has been a ray of sunshine beaming from east to west. She is in constant communication with me and never hesitates to take on something new. I'm not so sure why she's an assistant because she's better than some of the LCAMs we've worked with in the past (at other companies). She is such a joy and shows an eagerness to achieve her goals and the goals of the board she is serving. Our community aesthetic has significantly improved because Natalia has been so consistent with the violation protocol. We are very pleased with our team and NGMA overall. read more

My name is Dolly Loro, and I am the Assistant Property Manager for Silver Falls Master Association. I LOVE coming to work every day and taking on the everyday challenges that come with property management. From the start, I've felt supported every step of the way and feel that there's always someone available to help, and the continuous training meetings keep us informed and up to date. The communication between the corporate office and the onsite managers is truly wonderful, creating a strong sense of teamwork and connection. This company genuinely cares about its employees, and it shows in our day-to-day work life. Next Generation not only goes above and beyond for its team but also for every property under our care. We take great pride in our work, doing it with a smile and always striving for the best. Recently at Silver Falls, we hosted a carnival event for our homeowners, and the community absolutely loved it. It's just one example of how Next Generation helps us create meaningful experiences that bring neighbors together and strengthen the communities we serve. I've never felt so happy, comfortable, and motivated working for a company. The opportunity to learn, grow, and face new challenges with such a supportive team is more than I could ask for in this industry. read more

I have to take some time to talk about my employer, Next Generation Management and Accounting! This is not just a Management Company doing the day to day of managing properties. This company is focused on making each staff member successful. From ongoing FREE State Training for the staff to the latest software training. They focus on the health of the staff with work-life balance and place each employee in a community where we can thrive and use our experience to truly make a difference. With all this support the Community that I manage is benefiting from this as well. We have beautiful areas that have been refurbished. We started a Home of the Month where our homeowners are recognized for the care of their property. Lots of events and guests attend as well. I also want to do a shout-out to the support staff who are always there to lend a hand as well. I can say I truly feel honored to work for such a great company that really does show employee appreciation every day! With all of that support, we can't help but be the BEST Management company in town!! Thanks NGMA!!! Gina Johnston - NGMA employee 3+ years read more

With over 12 years of experience in the Property Management and Real Estate industry, I can confidently say that Next Generation Management is a breath of fresh air. They are constantly innovating, developing, and finding new ways to improve processes, not just for their clients, but for their employees as well. By embracing new AI technology, they keep operations efficient while still maintaining a personable touch. As a Property Manager, I often have to reach out to other management companies, and more often than not, it's a frustrating experience. It's rare to reach a live person, and when I do, it's usually an overseas answering service that struggles to understand the purpose of my call. Next Generation sets itself apart by having in-house reception staff who answer calls and emails promptly, understand the needs of their clients, and provide real assistance. If you're looking for a personable, dependable, and professional management company for your COA or HOA, I highly recommend Next Generation Management. read more

Tiffany Abraham Sierra was introduced as our new Property Manager at Nova Hills Villas Condominium Association in Davie. We have now been exposed to a remarkable level of property management excellence with her guiding hand backed up by NextGen's remarkable systems and staff support structure. Tiffany's forté is property management, but that's understating her abilities as she brings a considerable degree of financial savvy, project and stakeholder management to the table. Her cool, calm, and collected approach to complex and sometimes volatile issues allows for a rational approach guided by her principled emphasis on governance. Tiffany has won over our Board and many of our Association's members. She is a star in Next Generation Management & Accounting Services constellation! We look forward to enjoying her continuing guidance and support. In the process, we hope to carry on delivering great service to our Community's residents. Shuaib Masters President Nova Hills Villas Condominium Association, Inc - Davie. read more

To Whom It May Concern, I have been a resident at Breakwater Towers in Fort Lauderdale for the past 10 years, and I want to take a moment to recognize two individuals who make living here such a pleasure--our Chief Engineer, Paul, and Manager, Olga. Paul and Olga are outstanding in their roles and work seamlessly together. They run a very tight ship, ensuring that everything is managed with professionalism, efficiency, and care. The building is always kept clean, well-maintained, and running smoothly thanks to their dedication. It is clear that they both take great pride in their work, and as a resident, I truly appreciate the effort and attention they put into making Breakwater Towers a wonderful place to live. Their teamwork, professionalism, and commitment set a very high standard, and I could not be more pleased with the way our building is managed. For these reasons, I want to give both Paul and Olga my highest recommendation and recognition--they truly deserve a five-star rating. Sincerely, Peter read more

As the Vice President of my Homeowners Association, I wanted to take a moment to express how grateful we are for the positive changes we've experienced since switching to Next Generation Management & Accounting in October. Our previous management company consistently neglected our community--emails went unanswered, homeowner requests were ignored, and there was a clear lack of proactive maintenance or accountability. It was frustrating for the board and disheartening for our residents. Since partnering with NGMA, we've seen a complete turnaround. Communication is prompt and professional, homeowner concerns are finally being addressed, and the overall condition of our community is improving. Most importantly, we're now on solid financial footing and have a clear path forward. The difference in service and results is night and day. We finally feel like we have a true partner who cares about our association and its long-term success. Highly recommend! read more

I've had the pleasure of working with OLGA ORTIZ at Next Generation Management as my client for many years, and I can confidently say she is one of the most professional and responsive individuals I've ever worked for. From the beginning, Olga has been highly communicative, consistently keeping me informed about any updates. She handles issues swiftly and with great attention to detail, making both owners, tenants and staff feel respected and well-cared-for. Her organization and follow-through are impressive. Olga approaches each task with efficiency and a positive attitude. Olga is also fair and transparent, which builds trust, a great quality in property management. She truly advocates for the property while maintaining strong relationships with residents and staff. I would highly recommend Olga Ortiz as a proficient professional manager who truly cares about the property and the people involved. read more

I've lived in our community for several years now, and I can honestly say our experience with Next Generation has been outstanding. They are responsive, professional, and truly care about the well-being of the neighborhood. Whenever I've had a question or concern, their team has gotten back to me quickly, often going above and beyond to make sure everything is addressed. Whether it's helping with architectural requests, following up on maintenance issues, or just keeping residents informed, they're always on top of it. What I appreciate most is how approachable and respectful they are. They don't just "manage" the community--they actually listen to homeowners and look for ways to improve things. That kind of attention makes a big difference. Big thanks to the whole team at Next Generation for making our neighborhood a place we're proud to call home! read more

Wow Next Generation Management took over my community and it has been a night and day difference since! Olga Ortiz has been absolutely phenomenal, I actually feel like a part of this community now. She has actually utilized the community bulletin board so we know what's going on in the community. She's been nothing short of helpful and patient with any questions or requests I've had. Before now the community was like the Wild West! Cars in pieces parked for months without moving! Random gas scooters left around, the gates didn't work, huge potholes at the entrance! Like I said night and day difference, I can't say enough about how amazing Next Generation Management and Olga Ortiz have been to this community! Thank you!!! read more

Our community has signed on with Next Generation Management and so far our experience has been amazing. All of the interactions with anyone from NextGen have been amazing but Elysia Powell in transitions and our manager Arleth Broderick have taken client relations to the next level with their knowledge and professionalism and actions they really demonstrate their integrity and passion for clients and their communities and proving they really enjoy their careers. Knowing that our community is being managed by such an amazing team really brings comfort and joy to me and the residents knowing everything is taken care of. The Pines at Woodmont read more

Review for Stephanie Sicard, I cannot speak highly enough about Stephanie and the incredible work she does as a property manager. From day one, she has gone above and beyond to ensure that every aspect of property management runs smoothly and professionally. Whether it's timely maintenance, clear communication, or simply making residents feel heard, Stephanie handles it all with a level of dedication that's truly rare. Having worked with other property managers in the past, she comes with a refreshing level of professionalism and dedication not seen before. It is a delight to work with her, and I can confidently say they're one of the best in the business. Tammy Wyant, Holly Lake Association read more

Gina goes above and beyond as a property manager. We had a mayor plumbing problem we call she came out assess the problem knowing the age of our homeowners she made a number of calls, stayed until the problem was corrected and cleared up. It was past 10:30 at night and came back in the A M to make sure the problem was solved. I've lived in two other managed communities and have never seen anyone come out at night or cared about the resident like Dina Johnson. Next Generation Management Company is very supportive. Any time there is a question or problem they are there at meetings and giving us great legal support. Thank you Gina and Next Gen. for all that you do for our community. read more

As with many other communities. We have had our share of disappointments in property managers. However, Stephanie Sicard has been very easygoing to work with yet very professional. Her professionalism and open communication skills have been a breath of fresh air compared to our pass managers. Her willingness and enthusiasm to get the job done is commendable. Although she has worked with us for a short time. My twenty-five years of work experience in the property management industry has given me the experience and insight to know a good manager when I see one. I feel we definitely have a winner, and I want to thank Next Generation Management for sending her to our location. read more

Excellent Service and Professionalism Next Generation Management & Accounting has been an exceptional experience from the very first contact. Their team is efficient, transparent, and always willing to help. They have guided us clearly through accounting and administrative matters, demonstrating deep expertise in association and property management. I especially want to highlight the personalized attention from Olga Ortiz--every request has been handled promptly and accurately, giving us peace of mind and confidence. I highly recommend their services to any community or business seeking responsible, organized, and client-focused management. read more

I am a new treasurer for my HOA and requested the assistance of Michelle Almendares to review their financial statements and my duties working with next generation management and accounting as our property manager. Michelle was extremely knowledgeable and very patient in reviewing the financial reports and highlighting specific line items I need to pay particular attention to. I am especially grateful for her thorough explanations of their procedures and for answering all of my questions. the five star rating above is for Michelle and her assistance the last two days. read more

Tiffany Sierra has been the best property manager our condominium has had in the 10 years I have lived here. She is intelligent, an excellent project manager for our building projects, and a wonderful communicator. She is a wonderful resource for vendors, and has made our lives as board members much easier. We are very grateful for her expertise and the guidance she provides our community. This property management company has provided us with the best value possible for the services they provide. Thank you, Tiffany, for all the things you do for us! read more

Exceptional Team and Service Working with Next Generation Management & Accounting has been a fantastic experience. From day one, their professionalism and responsiveness stood out. Their team is knowledgeable and always ready to assist with clarity and care. Special thanks to Paul, whose support at Breakwater have been outstanding. Every request has been handled promptly and thoroughly, giving us complete confidence in their management. Highly recommend them to any community or business looking for reliable, organized, and client-focused service. read more