My accounts were recently transferred from another rep. I wasn't sure if I was going to get used to…read morethe change of people happily. I am out of town and this new office sent me birthday popcorn and did a bank transfer for me with no hassles, then sent all my papers to me. I did the transfer because the account has done so well, even through covid when I thought it would tank.The receptionist is very courteous, friendly and professional. I like this office and would recommend to anyone looking to open an Investment account.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I have been going to YM for a couple years now and let me start off by saying they are amazing .I…read morehave not once had any issues with them or my tax returns I'm satisfied each time. But before I started going them I use to do it with H&R and alway had issues filling them and alway had to wait to get my taxes back late because of the filing them wrong or it was miss something Witch with YM I guarantee that if you do your taxes with them you will be satisfied each time as well .Thank YM for your work and helping me with my taxes each year .

From the owner: Yuritzi Mendoza is a highly skilled and experienced tax preparer with proven expertise and…read moredemonstrated success throughout the last 11 years. As a dedicated self-starter. Yuritzi began her finance endeavors rather modestly, working with her family, friends, and other clients who heard of her by word-of-mouth. She would meet with her clients, begin to understand their finances, and ensure that their taxes were prepared in the most professional, clear, and succinct manner, despite her humble beginnings.

I went to the Epherta branch and open it home Nicole the girl that help me was fabulous Thorough…read morespeedy and efficient and very friendly

I've never been to the Moses Lake Branch. I use the Ephrata branch. I'm surprised by other comments…read moreon yelp. My experience with GRANCO has been outstanding with top notch member service. Best Credit Union/ Banking related service I've had in my entire life. Quite often the service level could be compared to the service care and attention of a Ritz Carlton Hotel. I am greeted by name and get prompt " Can Do Service."

Customer service is lacking at this local credit union. I waiting in line and a teller opened up…read moreand instead of taking the next customer she took a person whom she new. Also they don't pay attention to details like account numbers which can cause an issue for customer.