H&R Block

1.0 (1 review)

Tax Services, Accountants

Closed • 9:00 am - 8:00 pm

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Garrett C.

242

6 years ago

Came in to file my 2011 taxes. My appointment was for 3:00. At 3:15 I was still sitting in the waiting room. When I finally sat down two things happened; they did not have the program TPS11 to do taxes from 2011 so Gail got IT support to download the program. Great! But in the cubicle next to me a man was extremely upset that has card had a hold on it because of him withdrawing $3,000 from the bank. After this man left I overheard a group of employees talking about how rude and unpleasant a customer he had been. Back to Gail. 45 minutes had passed and when I thought everything had been downloaded she proceeded to talk about beach parties and her nephews in the Navy to the IT support. She had no regard to me as a customer who had been sitting in front of her for nearly an hour. So I got up and walked out. Terrible experience as a whole. Will not be coming back ever read more

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Sara N.

Garrett - Thank you for the valuable feedback. Our goal is to make…

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More info about H&R Block

801 S Eustis St
Eustis, FL 32726
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(352) 357-7575
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Visit Website
https://www.hrblock.com/local-tax-offices/florida/eustis/801-s-eustis-st/31782

From the Business

Specialties

At H&R Block, we provide tax services for individuals, families, and small businesses in Eustis, Florida, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Eustis office to connect with a tax professional.

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