If I could give more than 5 stars I would. During the serious storms we had in Ingram recently my…read morehome was struck by lightening, "frying" my modem and causing other problems with the internet. I called C/S, after hours and on a Monday holiday, talked to the representative, who was friendly and most apologetic. Don't know why he apologized, unless he sent that lightening bolt! Much to my dismay this morning not one, but two trucks came to my home with repair crews at the ready. In no time, with no problems, I was back online. HCTC YOU ROCK! Wisest choice I made was switching to HCTC. Wish I had been that wise with other choices in my life, but that's another story! You have a loyal customer forever. Just keep doing what you do best. . . .providing fast, reliable, internet service.

2 years I have been fighting with this company! We pay our Bill's yet never get service promised!…read more We are hardly even home to use it, but when we are and we sit down to watch tv or my kids try to do homework on the internet....it is buffering...unavailable...slow....not enough bandwidth....the list goes on and on! I've called, they have come out, they have tested things...still my service sucks. I'm pulling my hair out over here!