I have 4 accounts at Chase, around $250,000 avg balance, and process over $40,000 monthly through a…read morebusiness account. Not huge, but it's my duty to take care of it. They ask occasionally for more of my business. That will never happen! Because business accounts cannot have a TOD, I need a second signature on the business account. This will require me to drive 300 miles to McAllen, because both the new signer and I have to do this in person together. Carlos, at the Fredericksburg, Tx branch set it up for 3pm, Feb 28. Both of us signers needed it to be at 4pm, and Carlos said he would take care of it by phone and call me right back--same day, as their system would not allow it, but it could be done with a call from him to his colleague in McAllen. Well, he never called back. I've since called him and his colleague AT LEAST SEVEN TIMES. It's impossible to even get through to either branch, as all calls are forwarded to "CUSTOMER SERVICE" Customer Service is in INDIA and they cannot forward calls back to the branches. Nor it seems can they get messages through to Carlos in Fredericksburg or Emanual Lopez in McAllen. CHASE, abolish your customer service department, because the fact that you have a department named so, seems to make you think you have customer service. You do not have customer service.

While on vacation, I stopped in to use the Chase ATM. This location is in a building that is either…read morevintage or constructed to look like a vintage building with its use of Texas limestone on the exterior. Inside there is a spacious lobby and a friendly customer service representative directed me to the machine. She also apologized for technical problems with the ATM in the drive-up facility. I was able to get my tasks done quickly and back to my vacation. Recommended.

I have been with Joseph Financial Partners for over 20 years. I cannot rate them high enough for…read moretheir financial advise, low fees, and quality service. They are all extremely knowledgeable about investments, mutual funds and stocks and always are on top of things. If you want a group that will grow your money and give you that personal touch, Joseph Financial Partners are the ones to see.

Sharon Joseph is great! She explains all the choices that I have and asks pertinent questions to…read moreaccess what is best for my investment.

I've used this bank for years, as has the rest of my family. We love doing business with them,…read morerather it's day to day banking, loans, our for our business. They are always friendly, easy to deal with, and ready to help if an issue comes up. You are more then just an account number, and we really appreciate that. Keep up the great work!

their online banking sucks never can get in because of security phone numbers, you tell them your…read morenew number but they don't update their records

Cloe is a hard worker and extremely knowledgeable in both Real Estate and Construction. not only…read morecan she build a house but she can sell your beautiful home too! she covers the Hill Country in Central Texas. I love working with her because she is kind, professional, intelligent and a pleasure to work with. give her a call.

From the owner: Cloe is a Texas Real Estate Broker, Senior Loan Officer with ATX Mortgage Lending, LLC, as well as…read morea Certified Divorce Lending Professional (CDLP). Prior to that, she owned and operated an accounting and tax practice for over 29 years. Cloe notes that having over 29 years of accounting and tax work experience where integrity, honor, and fiduciary responsibility are at the heart of daily practice was a perfect lead into her role as financial advisor in the mortgage industry and real estate profession. Cloe's role at Sill Realty LLC, is to provide unique and unprecedented services to her buyers and sellers by offering the Market Value Cash Offer Program and Perfect Home Finder Program among other services. Cloe also owns and operates a construction company and has vast experience with permitting, inspections, the construction process, and project management. Obviously, Cloe eats, sleeps, and breathes all aspects of real estate, she LOVES it!