Lee Ann has been great to work with, she has been our controller and CPA for a number of years,…read morehelped our IT company with various M+A transactions and day to day stuff.

From the owner: Our business specializes in Income tax planning and preparation for both individuals and…read morebusiness'. Business set ups are a strong niche for me. More and more people are getting away from a traditional w-2 worker to working for themselves as independent contractors. It is important to choose the right entity type for you and to establish a system that ensures you get all the deductions you're entitled to- as well as the proper record keeping to keep you in good graces with the IRS.

If I could go lower, I would. I'm usually very forgiving and understanding of mistakes, but Liberty…read moreTax and it's associates were extremely unprofessional. At our original appointment, we explained that TurboTax said we would owe money and that we didn't think that was right. The tax rep assigned to us said that they thought we could get more but couldn't do it all tonight and needed to confirm with their supervisor. Throughout the process they made comments about our income, how it was more than she made, how all children have hospital bills, and comments about how much we spent on our recent home. We got a call a week or so later saying that they had great news, instead of owing money we would be getting money back. Score! All we had to do is go in and sign our documents and we would be good. After we sign and we're ready to file, our tax rep calls THE DAY BEFORE TAXES ARE DUE, and says that a mistake was made and TurboTax was right. ???????? Why would I spend money on a service that doesn't provide anything better than a free service does? When going back in, we were understanding and signed to refile but I mentioned being stressed about the financial burden this put on us as we had additional bills. Our tax rep then told me "not to worry" and that the interest rate was minimal at best, so to just pay it when we could. As we're going through our mail, I see a notice from the IRS that we are subject to a 50% interest rate on the amount we owe because we haven't paid yet. Overall, Liberty Tax was unprofessional, rude, and didn't provide anything different than TurboTax other than headaches. If you need to file I would go literally anywhere else.

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

empire and our HOA president have taken out two handicap parking spaces and replaced them with a…read morespace for the president in it's place. For over a year they have deceived and hidden this. I am disabled and have had a placard for years before we moved here. They also think that all that is required is a stencil on the space and a sign and that's just not true . Grade and ease of access from the space to the sidewalk enter into this. I have photos of what the ex spaces were like and why they were built in that location. I also have photos of the abuse of those spaces by the president and family. And the photos are from the president son's social media. I don't think anyone should work with empire . If you're a condominium complex don't vote for empire! The Messier family Gardne , MA

I would highly recommend Empire Management if you enjoy virtually no effort put in to find renters…read morefor your property. Also, they are excellent if you enjoy not making money, bad follow-up, unprofessional employees, poor office help, and phantom charges for service or repairs. If you are fond of very slow response time to emergencies, a management philosophy that amounts to taking no resposibilty for any of their actions or lack of actions, and a complete lack of common sense than this company will be perfect for you. I've only myself to blame for not taking action to get rid of them sooner. Out of town Landlords Beware!!... they will milk you for everything they can any chance they get.

I have been a customer for decades, including before the business changed ownership, which makes…read morethis experience especially disappointing. I tried to schedule an appointment in late January and received no response. I then drove 20 miles to the office twice, only to be told they were too busy to see me and that someone would call me back. No one ever did. I also called multiple times and left messages that were never returned. With the tax deadline approaching, I had no choice but to go elsewhere. My taxes were completed by another service on April 15. Being too busy is understandable during tax season, but completely failing to follow up with a long-time client is not. The lack of communication caused unnecessary stress and should not happen.

Venning merged with a local company and the transition was not smooth or professional…read moreunfortunately. My first email communication with them was unprofessional and very unwelcoming. Then, suddenly one day I received an email stating that all of my previous tax returns and documents were to be deleted within approximately 3 days. Their prices were inflated for self-employed (close to 1K), without even considering a company on a case by case basis. I will be taking my business elsewhere.