H&R did not return phone calls. They charged me their fees on my first meeting then did nothing on my file for two months, missed an IRS deadline, then tried to charge me again. They lost paperwork I gave them and generally were irresponsible with my entire claim. read more

Our experience here was top notch from making the reservation to meeting with our tax preparer. Doug was very knowledgeable. Considering this unusual past year he was able to show us different options that were the best choices for us. We were traveling through Minden at the time and would definitely recommend Doug! read more

Although their door says walk ins welcome, don't be fooled. They will talk down to you in a condescending tone. Then offer to set up an appt only to get ruder with every sentence explaining we only had a certain time frame for tomorrow. Super rude and unwelcoming environment read more

Only rating it 1 star since 0 isnt an option. We used to love H & R Block. It never cost more than $100 to file our taxes through them and the women are so nice and helpful. This year they charged us $300 just for the earned income and dependent forms and Linda Armstrong was both rude and hateful towards us. She actually rolled her eyes at my husband. So if you do go to them please make sure you don't get stuck with Linda. She will make sure to nickel and dime you. We won't ever be going back to them. Ill go to Jackson Hewlett. They won't charge us as much and will at least show us some respect!!! read more

Sharron C was absolutely fantastic! She helped us get our taxes sorted out and filed in well under an hour, she was extremely helpful and communicated everything wonderfully. She treated us with the upmost respect and went out of her way to help and make us feel comfortable and confident. I have found my new tax genius! read more

I received a call from the manager after reporting this experience. They were very apologetic and offered to make it right. They were able to get us in first thing in the morning as requested and offered a discount read more