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    H&R Block

    5.0 (2 reviews)
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    Updated 2 months ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    H&R Block

    H&R Block

    (1 review)

    OMG! How could I have missed a review of this awful place!…read more Wife & I have always used a private accountant but for some bizarre reason that we still don't understand ourselves, we wanted to give H&R block a try this tax season. Maybe it was sheer curiosity which we've come to embrace the catch phrase, "Curiosity killed the cat!" When we made our appointment we asked about cost. They told us that they had to see what we were going to claim to better asses and tell us how much it would cost; I'm sure this was their tactical sales pitch to reel us in. We arrived and showed what we were going to claim (not very complicated) and were still being mis-lead about the cost with nobody able to tell us how much the services would cost. This should have told us to leave but I guess we were stubbornly curious how much it would cost. During the process my wife had to constantly point out to the rep how to properly fill out the on screen prompts on his computer. In the end we were quoted a cost of $395 to complete ONE tax return and as you can imagine we nearly fell out our seats (I expected more along the lines of $150). The most frustrating part was that my wife practically helped the rep complete the computer prompted forms. In the end we apologized but weren't going to use their service. They didn't seem to like that we were leaving but I told them they really need to better be able to give an honest estimation on costs up front rather than try to make customers feel obligated after having a rep spend 45 mins completing forms. I really think it's their tactic to have customers go through the form completion process to surprise them with the cost and hope they feel obligated to pay.

    From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Newburgh,…read moreNew York, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Broadway office to connect with a tax professional.

    Donald Di Giacomo, CPA

    Donald Di Giacomo, CPA

    (2 reviews)

    Let me start by saying I NEVER write reviews. With that being said after seeing the only other…read morereview here for Don I felt compelled to create a profile and write this review. Don has been doing my taxes now for 20 years. His knowledge, experience and expertise has saved me a lot of money over the years and more importantly, prevented me from inadvertently running afoul with the IRS. My wife has her own business so knowing what to do and how to do it is critical. The only concern I have every year during tax time is that Don might have finally chosen to retire and I'll have to try to find another equally expert Accountant. If you are looking for an Accountant don't hesitate to use Don.

    Some years ago, Mr. Digiacomo [Mr. Dig] & I agreed upfront, in person, on the TOTAL cost of both of…read moremy taxes, personal & business. All went well until I went to pick up my completed taxes. Then he suddenly charged me an extra $250 that he had never mentioned before. I questioned it to no avail, so I had no choice to pay it to get my taxes. I later went to a tax seminar in the local area [Fishkill] where the speaker was a former IRS tax attorney [Mr. Jones]. After the seminar, I told Mr. Jones what Mr. Dig had said & done at the last minute & Mr. Jones said it was inappropriate, he should not have charged me anything more at all & suggested I tell Mr. Dig this & ask him to return my $250. I did so. Mr. Dig still refused to return my money. I will NEVER use him again. Jake

    H&R Block - taxservices - Updated June 2026

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