I wanted to let everyone know about my experience with GNA Tax Services. I was amazed with the…read moreprofessionalism and knowledge that Kelly exhibited while helping me with my tax return. She was able to advise me of deductions I was entitled to that I wasn't aware of. They also E filed it for me which will allow me to get my return ASAP. I would recommend them to anyone wishing to have their taxes done with professionalism and speed, all at a great price.

Steve is one of the BEST in Orange County, NY. He is honest,…read morefair and gets the job done on-time. We always have nice conversations when we meet. Looking forward for many more years of working together. Thank you!

Steve has been filing taxes for my family as long as I can remember. This year, I was fortunate to…read morehave Steve file taxes for me and was very impressed with his professionalism and urgency for making sure that it was done in a timely manner. Additionally, Cassie has been terrific. Whenever I had a question, Steve and Cassie were responsive, and ultimately, they worked together as a great team to make sure that I didn't have to stress about my taxes. Keep up the great work!

Any time I have had either a problem or a question with my State Farm insurances (car and/or…read morerenters), when I have gone into the office to find out about it, it has been an absolute pleasure. Catherine or one of her staffers has always been able to resolve it on the spot, in a pleasant and efficient fashion. "It's a pleasure to do business with you!" John H.

Erika was a pleasure to work with. I wish all customer service went as smooth as it did working…read morewith her. She was friendly and easy to talk to and gave all the information and then some regarding any and all coverage. You can tell she truly cares about her clients. 10/10 would highly recommend!

Found Christine on Yelp and she truly came to my rescue this year. Due of personal issues, I had…read morenot filed my 2018 OR 2019 taxes and was deterred from getting it over with because I didn't want to get taken advantage of. Thank god I found her seriously, a huge weight has been taken off my shoulders. Christine is clearly very advanced in her field and made me feel so comfortable and safe when it came time for me to give her all my tax paperwork and sensitive documents. I can't suggest that you work with her enough! She's quick, thorough, relatable and super professional. So happy I got money back for 2018 and 2019 they're finally filed. She did my taxes for both years completely remote (due to Covid-19) and made it so effortless for me. Thank you Christine!

i recently needed to shop for new insurance and everyone at Annalisas office made it so easy. They…read moreare so easy to work with and helpful !

filed a claim for an auto accident. the police report states the other driver made an illegal right…read moreturn from a left turn only lane which was marked with arrows. the incompetent claims adjuster beneesh jagani determined 30% of the blame to me. basically, stealing from me. allstate. what a great country we live in when hard working, honest people can be legally ripped off by their insurance company.

Back in May I contacted the Karen Merritt AllState office with a straight forward request, home…read moreowner and car insurance. Since that fateful call, the level of incompetence and lack of urgency I have dealt with has been nothing short of astounding. It has been a mistake filled 3+ months, some highlights below: - My home owner's policy was cancelled by AllState 2+ weeks ago because they needed to inspect my house - The branch manager, John, said they need an interior inspection, no, wait, a hybrid inspection (which was apparently a brand new thing as of January 2021), which included an 'interview' with me - The 'interview' consisted of the inspector asking me how many bedrooms/bathrooms we have an if there is a hot tub (spoiler: the number of bedrooms and bathrooms is publicly available information AND the inspector knew there was no hot tub, as did AllState, because there had already been 2 exterior inspections done) - The inspector has been to my house to conduct the SAME exterior inspection 3 times - John assured me he was 'on it' and we would get my policy reinstated ASAP. That was 5 business days ago and I have yet to even receive a return call or email about my policy. - My lender is hounding me for proof of insurance because I am currently in breach of contract because AllState can't get itself together to reinstate my policy. - The staff in the office is apologetic and understanding but wholly unable to actually correct their self inflicted errors - The current blocker to correct this epic nightmare is that the wrong reinstatement date was entered by AllState. - I've gotten exactly 1 follow up call from the office staff about this. I have also been told that, 'they can't spend all day on this,' I 'am not the only person this has happened to,' and 'they have other clients,' 'the person who wrote my policy is no longer with the agency' and apparently she left complete chaos in her wake. - It took Karen over a week to return our repeated calls and when we did speak to her she was full to the brim with excuses but no actual help. I understand that Karen has another business which creates demands on her time. I sincerely hope she is better at facials than insurance. - At this point, it appears that both Karen and John are actively avoiding calls and leaving their office staff to deal with an incredibly dissatisfied customer. #greatcustomerservice & #greatleadership I keep thinking that if this office is this bad at just issuing an insurance policy, I can only imagine how awful an actual claim would be. If you choose this insurance, good luck, you will need it and maybe one of those facials that is keeping Karen so busy.

Helped me choose a great insurance plan. Friendly and knowledgeable. Very helpful accommodating…read moresales staff. Would highly recommend the Merritt Agency.

Jim and my agent {Irene} have always provided excellent service. They are very knowledgeable and…read morefriendly.

Jim is fantastic and so is Irene. They run a first class operation and are always there when I…read moreneed them! Couldn't ask for better coverage!

Needed to finally invest in disability and life insurance. I was directed to John who works with…read moreNorthwest Mutual. He is an absolutely fantastic person with many years of experience behind him. There was literally nothing that he couldn't answer and made the process smooth and easy (as smooth and easy as this stuff can possibly be, of course). Highly recommend this office if those needs need to be met. The amount of time he spent and effort he made to explain this multi faceted and complicated business was exceptional.