I worked with Advanced Accounting and Tax Solutions for nearly four years in formlong my LLC,…read morefiling both my personal and business taxes, and handling payroll. For tax year 2025, all documents were submitted and a written agreement was signed for this firm in February to complete my taxes. Tax day passed and there was zero communication on the status of my taxes. Calls, texts and emails were ignored or pushed aside before this firm stopped responding altogether. I had to contact the IRS to confirm that this firm failed to file my taxes. To this day no apology or explanation has been given. Do not trust this business to handle your taxes.

Matt's a very engaged, attentive accountant and tax preparer.  We've worked with him successfully…read morefor years and we're very happy with the results.  He's a great communicator and he's always knowledgable about tax-affecting issues that are relevant to us.  The really wonderful thing about Matt is that he can communicate his expert ideas in plain english and help us make good decisions!  His costs and reasonable and there's no question that his good advice is worth paying for!

Scott is a terrific accountant who keeps up on all the updated tax codes. He has worked for us for…read more16 years and has consistently done a wonderful job helping us to do our taxes correctly and on-time. He's friendly, knowledgeable, and helpful when we have an accounting question after the taxes are done. We highly recommend him.

I've been a client here for years and have been dissatisfied most of that time. I've dealt with…read morethree different agents at this location and two of them were disinterested to the point of being rude. They made no attempt to inform me of discounts, no attempts to compare insurance coverages to help me save money and gave no useful advice. I had to research everything on my own and come up with specific questions to ask because they were not forthcoming with their industry knowledge. Every time I called them it went to voice mail and I would have to wait for a return call and then reiterate my question, despite having left a detailed message in the voice mail. I have switched agencies and I would not advise doing business with this agency.

I have used L&S for 4 years now and have been very happy with their dedication, great…read morecommunication, and savings they have found for me both for my personal insurance and my business. I've worked with a number of reps and they have all been very polite, helpful, and knowledgeable. I will be staying with them!

I was a driver and employee there I experienced a lot of caring and appreciation that I was hired…read moreto be a team member with the company the atmosphere is clean and other employees are helpful and friendly. I would recommend this company to people

Terrible. overcharged for services and we had to basically tell them how to do our taxes or we…read morewould have overpaid federal significantly. would not recommend at all.

Rates for loans are great, but that's where the greatness ends. If you take $20 out of their ATM…read morewith your card from their bank, $2 fee for not taking out enough money. Need to call and talk to a person? I've never gotten through to a person, I always have to make time to go in personally(usually this is to alert them that I am traveling and will be using my debit card). Depositing a payroll check through their app will take about 5 business days for the funds to be available. I really thought when I joined that it wouldn't have so many hidden fees- they're just as bad as the big banks

I am totally speculating here, but I think maybe this is the last resort for terrible employees who…read morehave been fired from every other bank in the area for mistreating customers. If you are considering Tri-County, you may want to consider putting your money under your mattress instead. The customer service here is absolutely abhorrent and they regularly make errors. For example: I deposited a CASHIERS CHECK into my account. The teller told me that there would be a 2 day hold on the money, which I thought was perfectly acceptable. 48 hours later I look at the poor excuse for an online banking "app" (term used loosely), and see that the money is still not available. I call customer "service" (again, term used loosely), and ask why the check is not available. The rep tells me that it's an error, and the money is available. She advises me that I can make a withdrawal at the branch. 2 hours later I'm at the branch trying to withdraw less than half the value of the check. I am asked to wait FOREVER and then the Branch Mismanager (yes, you read that correctly), named Dora, came to the window and told me that SHE HERSELF had pulled the check and was going to hold it for another week. Of course, I wasn't going to accept this, and told her that this was their mistake. She admitted that it was their mistake but still refused to let me make the withdrawal from my CERTIFIED FUNDS deposit. I then ask them to just give me the check back. Again, Dora The Explorer Of Ways To Tick Off Customers tells me no. At this point I ask for her supervisor who she tells me is not available. She offered me his card. So, I had to threaten to sit in the drive thru until I reached him. Magically, he picked up his phone on the first ring. Finally, he approved this withdrawal but advised me that in fact the balance of my CERTIFIED check would be held for another week. The rude and unprofessional staff at this institution embarrassed me and treated me like a second class citizen. It shouldn't take this kind of work to make a withdrawal. Additionally, it's not ok to make an error and make the customer suffer. I am now closing my account. This terrible organization has the typical, old school, "we have your money", condescending attitude. They don't understand that they are a tiny, two branch credit union. Small fish in a big pond for sure. The staff is rude, and very obviously lacks integrity. I certainly can't trust my money with a place like this. If you need a credit union in the area, I'd recommend one of these: Diamond Superior Citadel American Heritage Trumark Discovery Anywhere OTHER THAN TRI COUNTY