H&R Block

1.0 (2 reviews)

Tax Services, Accountants

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Updated 3 months ago

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Dennis M.

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11 years ago

I found that the agent was very efficient, but he did not properly inform me of the fees and completely about there service. I paid close to $200.00 to have my taxes done and returned to me within 10 days. Only after was I told that it could take up to three weeks maybe longer, I could have done the taxes myself and submitted them on line and the IRS would have them back to me within 3 weeks. There is no value for the service provided. They hold your money up to 3 days after receiving it and then charge you $34.95 for this service. It seems to me that they are holding onto peoples money and using it then making money on it then charging you for letting them do it. I will not be back there is no value for there, if the service was prompt and courteous I have no problem paying for it. I called their corporate office to discuss this matter and was told someone would get back to within 3-5 days. So it seems customer service is not important to them, Once they get you it is good luck to you. Stay away from this company is my suggestion. I will not be back and will go back to preparing my own return next year. read more

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Patti J.

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8 years ago

I made my appointment over a week in advance, I received a call on 4/15, telling me that I owed H&R Block over 400.00 for them doing my taxes!!! Never told me that before and I spoke to them multiple times during the week!!! They are A rip off. Never go there again!!! read more

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More info about H&R Block

1060 S Washington Ave
Southside Shopping Center
Scranton, PA 18505
Directions
(570) 347-8030
Call Now
Visit Website
https://www.hrblock.com/local-tax-offices/pennsylvania/scranton/1060-s-washington-ave/36627

From the Business

Specialties

At H&R Block, we provide tax services for individuals, families, and small businesses in Scranton, Pennsylvania, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Washington Ave office to connect with a tax professional.

History

Established in 1955.

H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Scranton H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we're doing our part to keep our communities safe. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.

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H&R Block - taxservices - Updated July 2026

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