Kelly gets right down to the business.Always takes great care of customers , ask any questions she…read morewill get you the answer help you find the answer and all with a smiling face . we have all of our insurance with her because she takes great care of the family.Thank you and your outstanding team that treats us like part of your team and any drop of the dime if we need anything you take great care of us thank you .

Avoid this place. Way overcharges for premiums and then when I told them I didn't want to renew…read morebecause they lied about the costs coming down on renewal, they sent some bogus charge for canceling them against my credit and sold it to a bill collector-- when I was paid in full. Looking into legal remedies against them. They were charging 4 times the going rate-- of course I wasn't going to renew.

I went to Five Star because a friend had saved money and said they were really nice. I was not…read moredisappointed! I saved over $500 AND I got the royal treatment. Calls were returned promptly. Quotes were timely. And I had proof of insurance before I left. I also want to say how glad I am to have Joe Marion as my insurance agent. He is professional, yet personal. I hope I'll never have need to use the insurance I purchased. But it makes me feel good to know that if I have to make that call, Joe will be there.

I recently lost my diamond ring while on vacation in the Bahamas, and was very worried to say the…read moreleast! Turns out there was no need to panic because Joyce Schefke was so reassuring and helpful every step of the way! She is a person who obviously loves her job and helping people -- what a blessing! She made sure my insurance needs were covered and followed up promptly. You truly are in good hands, and that peace of mind is priceless!

Switched from Geico back to Allstate. Geico was all on line. Allstate I dealt with pleasant,…read morehelpful and efficient agents. Very attentive with call backs, helped me cancel old insurance, etc. Payne Agency sends me a laminated insurance card on time for next 6-months coverage. Nice little touches like that make this agency even better than just efficient.

We went for Medicare advantage plan options and MaryAnn was very knowledgeable about those and all…read moreother Medicare options. She was awesome!!

Ken Duley is an amazing man. He takes the time to go over all your health care issues. He is able…read moreto explain the differences in Traditional Medicare and Medicare Advantage plans. He's friendly, professional, has a wealth of information that can help you make correct decisions and what decisions might end up costing you more money, or may not give you adequate coverage. I would highly recommend him to anyone needing help with Medicare enrollment plans, or if you are already enrolled but need to add coverage or a plan D. He is very easy to work with and helped me because part of my plan was changing.

Lena was great ,She did everything she could to make sure it was affordable and a smooth…read moretransaction for us both.

One of the worst companies you might ever have the displeasure of dealing with. They will not…read morereturn calls or emails if you have a claim. Run! Run for the hills!

Been with them for years and they cover everything we need like comprehensive auto insurance and…read morepet insurance. I love that they have Laotian and Thai translators to assist with claims.

This Insurance Agency is great! They are always willing to help, go above and beyond to help find…read morethe perfect fit for your needs and budget, and are willing to go up to bat for you if you need help with something. A while back- I had a policy through them with one of the smaller companies they write through and when they made changes to my policy without my permission and made my premium go up, the agents in the office were relentless to get them to fix what they had done. Needless to say I am not with that particular company anymore, and they helped me find a better rate with better coverage with a different company.

My Allstate policy was transferred to this White House, TN office without my knowledge. Reaching…read moresomeone required multiple calls and emails. When I finally spoke with Carissa Keller, responses were delayed with little to no follow-up. There was a clear lack of knowledge, direction, and professionalism regarding policy handling. I received no clear guidance. Do yourself a favor and choose a different Allstate representative.

Zach was very informative and really broke everything down for me. I realized that what was cheap…read moreis not always the best. I ended up paying a little bit more for the best protection I could get. now I feel safe and at ease with my car insurance change. I won't be looking back.

Kristina was amazing and very efficient with the loans she done as she was the only person there!…read moreDoing 3customers at a Time!She deserves a raise!

gGreat experience and fast process. The staff was friendly, professional, and made everything easy…read moreto understand. I would definitely recommend this location to anyone needing quick help.