We came in to do our tax. Calvin Lee was very helpful. We got there a little early. Calvin took our taxes and he finished really quickly. He also did a good job explaining how much we will get back. The cost was reasonable. Service: 5/5 Would I recommend: Yes! If you want your taxes done ask for Calvin and say Vananh Galela & Alexander Galela recommended me to you. read more

First coming here seemed skeptical but I ended up having a good experience! yes they do disclose information about prices as in making sure you know its not just $85 because people need to get paid too... it says "starting" lol customer service was so well. Ed was my tax guy and he was nice enough to explain the bad tax news to me lol but he let me ask any questions and made me feel at ease. yes the location is crappy but the service made up for it (: I thank everyone there because before I was having anxiety about everything. have a wonderful day! read more

I filed for 2021 taxes & have had the same tax lady for years until she really messed up my taxes and my getting back almost six thousand dollars. I have called the IRS multiple times. Been hung up on, put on hold for hours, been told they'd call back & still have yet to get my money because of her mistake. I paid for H&R blocks services & they ripped me off completely. I have even called H&R Block and the woman who pretended to help me, told me I'd get HALF a refund in the cost I paid for their services and that their manager would call me back as soon as he's done being on vacation (getting married). I must say, he's been on vacation for a looooong time because I have yet to receive his call. H&R block has nerve to email and call me to use their services again. I would never & I tell everyone to avoid them with a passion. Hire people that know what they're doing. That's what they're paid for. I can do my taxes for free & it'll be done correctly. So unprofessional! I honestly should take it to court. read more

Score another great customer service point for Stockton...*not* Today I walked in hoping to be enlightened about the taxes and small business. Instead I got the rudest, most sarcastic, eye-rolling Filipino lady by the name of Linda Ramirez. What kind of professional tells the customer to "see a professional" for the questions I had?! What nasty lady tells that to an admittedly n00b small business owner?! Go see a professional...it was obviously a mistake to go in and see you! Shame on this place. She even went as far as smirking and scoffing at me when I told her this is my first year running a business. She scoffed and said I'm probably losing money. Even if that were the case, what effing person says that?! What kind of crappy scum do you have to be? Word of advice. Seek professional--real professional help elsewhere! Eff this place!! ZERO STARS!!!! read more

H&R Block - Don't EVER see her!!!! - Tax Services Near Me - Stockton, California

Do not file with them. It says $85 on their website to file with someone in person but when you get there & get to the end they add all these extra fees. Came out to over $500 They are stealing people's money that we worked for. I will never file with them again. read more

If I could give 0 stars I would. Last year I came to get a quote and they were nice about it. This year I tried to do the same and they were complete ass holes. To begin with, the lady at the front desk seemed confused with what I was asking. One of the customers sitting nearby had to step in and explain to her what I wanted. Then, there was another woman whose name is Linda and who was supposed to help me. She seemed irritated by the fact that I was asking for a quote. She said "so, you want us to check your work for you? It's like you want to use us as your personal help." For the last 2 years I have been recommending people to visit H&R block because of their customer service. After today I wont do that anymore. Poor customer service. They should not expect anyone to be super knowledgeable about taxes. If we are coming to them for help we obviously need help. At least try to show empathy and understand that some customers feel vulnerable when it comes to filing taxes. Don't file your taxes here! read more

When I asked for a quote, the representative over the phone said she could connect me with an agent to discuss what forms I had because that's what the fee is based on. I came in with only one W2 and one 1099 in both 2015 and 2016 and was charged $350. This month, I came in with a W2, plus an IRA withdrawal, plus a 401k deposit, and a homeowners interest, and profits from stocks sold and the fee was $360. Needless to say, the fee doesn't make sense and I will be heading to Turbo Tax next year. When I asked the agent about the fee, he said it's based on the amount of forms, but when I said the previous two years, I only had two and the price was the same, he didn't respond. I would like to see an a la crate of the forms and the prices that correspond with each form, otherwise I don't see why I would continue being fooled by this nonsense. read more

H&R Block, or HRB as they refer to themselves internally, prides itself on creating peace of mind for their customers. That's what they sell--peace of mind. Peace of mind. They do your taxes for you. And they will stand behind you if they blunder. Well, they blundered. My 2007 California tax return didn't get filed electronically so a year later, I get a notice from the state. No problem, people make mistakes. I'm cool. I go in and the preparer is apologetic, makes the correction, swears she will send it in this time AND credit me for the late penalties and interest charges. No prob. I even let her do my 2008 taxes just to show that there are no hard feelings. Fast forward almost a year later. I get another notice from California's Franchise Tax Board telling me my taxes were calculated wrong and I owe them $500 more. And almost $250 in additional penalties and interest. That's when I remember that HRB never reimbursed me for the first set of penalties and interest! When I go in to handle this, I am left waiting in the lobby for twenty minutes. And I have an appointment! So I was there with no contact or explanation from the person with whom I had an appointment. I left. And I'm drafting a letter to HRB's CEO with my tax returns for 2007 and 2008 attached asking that he audit them and arrange for reimbursement for all the fees and penalties. :-) Peace of mind, indeed. read more

I went to H&R block in the Hammer Ranch center to get the Emerald advance which I've been doing for at least the past 10 years and have never once had an issue. However today they set me up with what appeared to be an untrained or new Tax associate. I gave her my check stubs and when she was filling out the application in the computer she seemed to be having trouble with what she was doing, never once asking me any questions about my number of dependents or anything for that matter. She then put the application through in the computer without my proper information and it came back "denied" literally the first time I've ever been denied in at least 10 years of doing it! The lady got me denied because of her lack of apparent knowledge of what to do with the application! I told her why'd you put it through without all my dependent information? (Because the bank basis the loan amount on the expected return amount), She literally had no idea what to do because now I'm officially denied the advance! She messed up at my expense! Will be calling H&R corporate and logging a formal complaint. read more

I've tried calling this place numerous times to ask simple questions. Put on hold, then hung up on. Unprofessional and a waste of my time.

1st off I'd like to sincerly thank Shirley for all the effort she took to assist me. My mistake was allowing an out of state family member do my taxes with honest & sincere intentions. It's the D*** IRS & the new Obama Care that has interfeared processing my refund. Enough about the IRS but thanks to H&R Block they did do a free review of my taxes. NO, I didn't get any more money, less actually. The bottom line is Taxes are VERY Impt. I consider myself fairly educated but for the life of me I don't know the 1st thing about taxes & usually use H&R Block. WORD TO THE WISE. Eat the fees & get your stuff done right. In my case I wish I had simply just done that in the 1st place. H&R Block & Shirley went above & beyond. They offer cold water, coffee & a nice demeanor about themselves. 5 STAR Svc. all the way. Unless your 100% sure you know what your doing, take it from me, Get professional help. H&R Block can help you. They did my daughters for a great fee, got her a full refund plus. read more

Today is my first time I do my taxes on here And ELENA. She is my service to be doing my taxes she is Excellent person on her job I give too her 5 stars For being nice to attending. Nice place to read more

The service here is so bad. I only came into the location because the woman on the phone was too stupid to answer my question on the phone. She took a phone call and stopped to talk to another employee whole she was helping me and I was only there for an estimate! Then when I finally saw someone for the estimate I had to explain my situation for times before she understood what I was asking and apparently because of one form it's $200 more. These people are terrible. And she took a phone call in the middle of talking to me TWICE. read more

I would give 0 stars if I could. My husband and I are retired. We had our taxes done here last year and it wasn't too bad. This year we expected to pay a similar fee for filing our taxes however they engaged in price gouging by charging us an additional $200 because I earned a small stipend for helping a friend write curriculum. They said they had to list it as a small business, even though I'm not in business, don't have a business license and had no business expenses. What a complete rip off. I will never come back here again and will not recommend this place to my friends. read more

Totally satisfied with the service provided by H&R Block. Met with Richard Mui who covered all forms needed, explained everything as we prepared the forms. Mr. Mui & Reception staff were very polite and courteous , Thank You read more

I made $600 doing work like Uber, Lyft, And Amazon Flex. They tried to charge me $500 just to file the form connected with it. 2 years ago I owned my own business and they didn't even try to charge me this much. My taxes would be a cake walk to these pros and they want me to pay over $500 before even getting to filing fees. read more

Totally rip off! Just because of ONE extra form from stupid and useless Covered California we 've paid triple price for have our taxes done. Are you, people, out of your mind? And ,besides, that was done totally wrong and we have to do an amendment anyway. Would never ever go back! read more

I wish I could give ZERO stars for this H &R Block. Please read this review and take heed -- DO NOT GO TO THIS H&R BLOCK under ANY CIRCUMSTANCES. They will OVERCHARGE, NOT FILE PROPERLY, NOT RETURN YOUR CALLS and in GENERAL DO A LOUSY JOB. Let me just say this is the WORST EXPERIENCE -I have ever had with so called tax professionals. They overcharge for basic knowledge and forms that other tax preparers routinely include as part of their fee. I have been doing W2 and 1099 combination taxes for years. My Mom had some 1099 expenses that I calculated, did a basic spreadsheet and had the calculations ready to plug in. The man who did the taxes who will remain nameless -- only out of respect for my Mom -- charged us for transferring those figures onto a worksheet to help him to his job. Are you kidding me? You need a worksheet. I did the majority of calculations and your charging a couple extra hundred for this? Moreover, he NEVER told us there would be an additional charge. I spoke with him numerous times about my Mom's fixed income -- which he already knew -- since he did her taxes the year before -- and proceeded to charge us hundreds of dollars without blinking an eye. It was so outrageous that I asked the manager for a senior discount as courtesy since my Mom especially since she had been coming there for few years and the manager was rude. The worst part is that they did not properly file with the state and the taxes were not received. What?!!! When I discovered by calling the IRS and being informed they had received nothing -- I kept calm and called H&R Block. I got the preparer on the phone and he said he would look right into and call me back. I expressed that it was urgent. I never heard back via email or phone. I want my money back. You pay for peace of mind, reliable service and professionalism with a tax professional. They dropped the ball completely in every way. For the record, I have never publicly taken to the internet or Yelp to write a negative review, but I feel it is my civic duty to protect the next person from being duped and scammed. It's a horrible experience that I hope no one ever has to endure. read more

These people are scammers. They tell you one price and then when it's time to pay its completely different. They say "oh no, I didn't understand the question" REALLY?! And I'm supposed to trust these people with my taxes/money but you don't even listen to what is being said?! I will never go back there again read more

I went in to have my taxes fixed after going into Jackson Hewitt and letting them screw it up...big mistake never go to Jackson Hewitt...they lie...anyways when I walked in I was greeted by a young lady named Sarah corder. she was so nice and very professional. I explained the problem I was having with my taxes and she knew exactly what needed to be done. we went to her desk and within 45 min my taxes were all done. her customer service was the best and she was very knowledgeable about tax rules and such. at Jackson Hewitt the preparer kept asking others questions and looking things up on the Internet...it was obvious they did not know taxes...anyone out there with the same problem should go see Sarah corder at the hammer ranch h and r block in Stockton. she is the best. read more