We were in need of a tax preparer and so we picked Linda's this year…read more From the first call to set an appointment to the sit down with Misty to review the tax return the process was seamless. We were able to upload our files and documents in advance of our meeting Misty so our meeting was effective. We highly recommend Linda's for your tax needs.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

Traci provides a boutique variety of services for the small business and individuals, including…read morebookkeeping, payroll, accounting and tax services. She is competent, intelligent, efficient, affordable and personable.

Inna was very professional, knowledgeable, and highly educated on all things taxes and correct tax…read morestrategy planning. She answered all our questions and was very courteous during our phone conversation. We appreciate her wisdom and her willingness to help people understand current tax laws and regulations. She comes highly recommended by us. A pleasure to do business with such a professional business lady.

I have used the services of this company twice and have been completely satisfied. They are always…read moreavailable and have answered all my questions related to taxes and managing my LLC.

Stunning levels of incompetence. Regularly failed to make filings on time, causing us to get in…read moretrouble with the Oregon government and costing us fines and fees. Sent out our 1099s using the WRONG ACCOUNT - our Independent Contractors all received 1099s with the employer listed as a veterinary service. Sent out incorrect w2s. All while charging EXORBITANT fees beyond what was agreed to. Whenever we caught them in a mistake, they would make excuses, blaming the state, or us, or "we never got that password." According to the state a significant amount of the paperwork they filed for us was incorrect and we owe a lot of money. The state also said that the company could have gained access to everything they said they "couldn't do" with one phone call to them. Fraud? Incompetence? You decide. Just stay far away if you need a bookkeeper.

Maya was able to take us on last minute and got our taxes submitted without an extension! She…read morewalked us through everything and helped us come up with a better plan for next years taxes. We just moved to Vancouver and are very happy to have found Maya, we will certainly be coming back to her next year!

Had a meeting with Mike Day today and it went very well! He's very knowledgeable and gave me great…read moreadvice in business. The location is very easy to find (thankfully.) The front desk is very polite and led me to him right away. Will be back for future appointments for sure!

From the owner: Complex tax issues, estate taxes, and real estate consulting.read more

Julia was the worst H&R representative that I have ever worked with. She is Bias, unprofessional…read moreand to top it off, she was unpunctual. Julia Mcafee I hope you have the day you deserve. If their was a -star believe me, she deserves it.

This place is alright, I didn't go here for my taxes but they seem to be expensive. Sorry 95 bucks…read moreto file man on man your crazzy thats for a simple return. Could not imagine if it was a complicated one. Good thing I do my own.

First off, no phones allowed and they don't say that on the door or their appointment reminder…read more They had it on a slide show that you don't see that note until it goes through several slides and they are VERY RUDE about it... Terrible customer service! They can't keep their appointments on time and can't seem to give a time frame on how long it'll take to wait AFTER the scheduled appointment time if they're "behind" on schedule. The guy was very very very rude and not helpful in any way. People have jobs to get back to and I had scheduled time off for this appointment and just needed to inform my boss on how much longer the appointment was going to take since I was not able to be seen at the appointed time given. Please get it together!

If you are looking for a CPA, please oh please don't go to Mr. Byman. If I could I would give him a…read morezero. No customer service, sent multiple emails asking about my taxes from February 22 on. He answered with minimal information (one word responses) and his responses were days and sometimes weeks later. He also wanted me to send my tax package to his gmail account, not professional at all. Then on April 2nd he sent me a text finally saying "I would recommend finding a new CPA." That is absolutely not acceptable. If you don't want to do them, great, return my messages and say so way earlier that you don't want to do it.

Joel lacks common decency. Take your business somewhere else. We had all of our tax information…read moretransferred to him as our CPA retired. When I called him in February to get our taxes going, he didn't even call me back. After calling several more times and leaving messages, he still refused to call me back. My old accountant had to drive over to his office to get my tax information so we could take them to someone else and this is after having to file an extension. He obviously doesn't need new business and lacks the common courtesy and respect for people.