Good place overall. I've been doing my taxes here for several years. The staff has always been helpful, and the process is usually smooth. The only downside is that there seem to be quite a few additional or hidden fees in the final price. I would recommend asking clearly in advance what the total fee will be and what exactly is included, so there are no surprises when it's time to pay. read more

Great service! I had the pleasure of working with both Abbey and Monica. They were both helpful and pleasant to work with. They helped me get my documents together and helped me to find deductions I didn't realize I had! Overall very happy with the experience and my return. Thank you ladies! I'll definitely be returning to this location for my next return. read more

Kyle was amazing! He helped me when we did our taxes at the 11th hour. We had issues with our mail so we got our W2s late and were dreading getting them done. But once we got them to Kyle we had a super fast and easy experience. I will be back next year just not at the last minute lol read more

Unfortunately I dont remember the girls name that helped me. She was a younger. Anyways she was super fast and friendly. She kept me updated while she was doing my taxes. She filed them within 24 hours! Amazing! And they had a discount for healthcare workers who are working during this time. Even better! Thank you H&R Block read more

Been going to Lisa at this office for a couple years now and couldn't be happier. Lisa has been able to get me the most money back than any other place. For example, I recently started grad school and before I came into the office for my appointment with Lisa, she had already researched the various education credits that I would be able to take. I put together my tuition and other expenses relating to school and was blown away when she told me the amount of my refund! She also explained what credits I would be able to take after I complete my program when I have to start paying back on my loans. Not only is Lisa super knowledgeable with taxes (she has over 20yrs experience!), she is also super nice and has a great sense of humor. I look forward to seeing Lisa every year because she makes the whole filing process easy and stress-free! I highly recommend Lisa and encourage anyone reading this who is looking for a change to make an appointment with Lisa and see for yourself - you will not regret it! read more

Bruce was extremely patient and helpful with me through my tax freak out. Despite there being a scheduleing issues through the national online service, Bruce went out of his was and made himself available for me to assist with my filling needs. I highly recommend Bruce and this office for their over the top customer service despite me being not the most pleasant customer. I will absolutely return to this location. read more

Absolutely never going back to H&R again. I went there to do my 2016 taxes, I'm a 1099 employee and always owe on taxes. The woman I went to clearly didn't know a whole lot about what we could write off because I ended up owing almost $6k in taxes. Plus they charged me $400 to file. I went somewhere else the next year and only owed less than $500 and he charged me less than $100 to file. So I went back and got my 2016 taxes amended this year with the new information I got from my other tax guy. I checked online to find out that amendments were at no charge! Great! WRONG. After we changed everything I come to find out they're charging me $300 to do the amendment. Because it was "my fault". ??? Could of let me know sooner. So $700 later my taxes are done and I'm never going back nor will I refer anyone. I will tell anyone I know to steer clear of H&R. read more

DO NOT buy into the claim that this is a low cost way to file your taxes and they have "upfront" pricing. They advertised $69 "plus some fees". We dropped off our taxes with Lisa Martinez, she said she would have them to us in a few days. ONE DAY before the tax deadline she finally got them to us and said the fees were nearly $500!!! (We do not own a business or have anything complicated about our taxes!) She sent all the info to the wrong email address and we had a very hard time getting in contact with her at all. After we bit the bullet and paid the ridiculous fees since we had no time to search elsewhere, I repeatedly emailed her asking how we can get our documents back and today, OCTOBER 2nd... MONTHS after I was trying to get ahold of her, she responded saying she had been locked out of her email since Mid July. AWFUL service, would NEVER use again. Find a tax person you trust and pay the same or less than you would pay to file with some random person at HR BLOCK who will not give you quality service. read more

I simply do not have adequate words to describe the pleasant experience receiving advise from the bright & cheerful Ms. Lisa Martin, she obviously loves her job and helping people. She is the most forthcoming tax professional I have ever met. I was honestly blown away, I ask a lot of questions, she had "All" of the answers. So glad I met Lisa, almost feel like I made a friend. So HELPFUL !!! read more