I contracted two jobs with groundworks, 1. basement waterproofing and 2. front step repair…read more The method used for the basement was more economical, and efficient than other quotes. For the initial quote I met with Behtash Adib. He was punctual, professional and took the time to answer any and all questions. While deciding on the scope of the job Behtash was consistent with prompt responses and information. The basement waterproofing was done by Ade, Shy and Vandyke. During the project they noticed a potential problem in the same room unrelated to their work. The team notified me and even paused while they had a specialist stop by and check it out. This was above and beyond and extremely helpful. The second project was my front steps. Over the years the cement steps cracked and started to settle into the ground. The concrete repair team fixed this quickly, with excellent results. Andrew and Russel took the time to confirm my expectations of the job and answer any questions I had. Before booking with groundworks I read only stellar 5 star reviews, and I am confident in saying they are all well deserved.

We were very pleased with today's visit from Remi, the Groundworks representative. He was…read moreprofessional, knowledgeable, attentive and thorough in reviewing the garage floor and foundation settlement issues we are facing. He listened carefully to our priorities, examined the conditions in detail, and took the time to explain the proposed solutions in a clear and meaningful way. We particularly appreciated his willingness to engage in meaningful discussion without making the visit feel rushed or overly sales focused. Overall, the visit was informative, constructive, and professionally handled, and we greatly appreciated the quality of service provided.

They fixed my Moms basement and were very good. Did clean and professional work. She is elderly and…read morethey were very respectful and mannerly to her. Made sure she understood what they were doing and at a fair price. Put runners down and taped off the work areas. Great job!!

City Wide Group waterproofed my house just recently. They were very clean and tidy and you can tell…read morethey take great pride in what they do. Will use again (if I need them) and will tell my friends! Great company and staff!

Hustlers, looking to maximize every dollar; unreliable; phone calls unanswered (no secretary, not…read moreeven a machine to take messages); my bank cautioned that Acorn may be a scam operation when bank drafts were requested made out to an individual in BC. Biggest mistake of my 80 year old life. I have zero trust in this outfit.

Do not deal with these scammers, came to my house for free estimate. Went to the roof and ripped…read morethe shingles claiming that the roof have lots of holes and a raccoon lives in the roof. They showed us photos that are not for our roof. The manager was showing us pictures of the holes and another 2 were ripping off more shingles. I requested the manger to put back the shingles, but he refused. He forced us to do the deal with him giving him $2000 deposit in order to staple back the shingles. These people are scammers and if you hire them they will rip your whole roof and force you to pay what they want. Before calling them for an estimate or repair, please read the reviews with one star ( 5 star reviews are written by them)

Had a bad water leak in the basement. Called RCC, Mauro came for the examination and gave us an…read moreestimation. He was courteous and was able to explain to us the issue we experienced. After waiting for the stated period, got a call from the office saying that the work could be started. The next day, Crew-Esbum, Simpson arrived early in the morning. It was one of the hottest day in the year, 33+ degrees! The crew worked very fast and were very friendly. By noon, they have finished digging and sealing the crack on the foundation wall. In another 2 hours, they had refilled the hole compacted it and cleaned up the site. All was done efficiently, it was a great job! Hopefully, we will have no more water leak in the basement!

Similar to a reviewer below.... I called twice. First time I spoke to a representative who assured…read moreme a call back within 24 hrs. No call. I then placed another call and left my contact info again. Nothing. I would avoid this company. They cannot be counted on.

I met Colm (Act Fast Waterproofing) and Michael while walking my dogs and we got to chatting. I…read moreasked them to install a sump pump for me in July/25 and couldn't be happier. They were friendly, professional and showed up when I was expecting them. Great job! I recommend them wholeheartedly. And Colm applied for the rebate for me. Bonus! LindaQ

Colm and his team are a dedicated bunch who know their stuff and go out of their way to do what's…read morebest for their clients. I got to know Colm from a referral through a local Facebook group and he's always provided his expert insight into waterproofing needs. We recently purchased a new home where the basement was dug low and the dimple board around the house looked off. I asked Colm to come check out our place and he didn't upsell us and provided honest feedback on our home and did some strapping around the house to help maintain the current waterproofing. He was also helpful in referring us to other service contractors for other needs that Act Fast doesn't provide. These days, it's nice to know and have a professional team who is there to provide valuable information and services without feeling the need to spend or improve when it's not needed. We really appreciate Act Fast and their services and hope they are around to help us maintain our homes for a while.

Disappoint in job and professionalism of this company. after discussing our vision John guaranteed…read morethat the job would be done exactly how we wanted and would let us know when they would start. no one was home (nor notified) when the job had started and came home to the job partly done with the wrong material. I contacted John right away, He came to the house and we discussed why these different materials were chosen and had said that they would lay out 2 side by side to give the look my husband and I wanted. This was not completed as we discussed. John asked for payment and said the guys would be back to fix the job and drop off a bracket which was purchased for the job as well and no one ever returned. Along with all disposal sitting on my lawn. I've attempted to call both John directly and company number however no one is responding or calling back. It has been weeks

Stay away from these people at all costs. My mistake accepting services from door to door solicitor…read morefor replacement of a small front walkway and patio. Terrible, subpar work at an inflated price. I should have known better but was anxious to get this done. The mistakes these people made are too numerous to list and despite a promise of a 5 year warranty, they conveniently forgot to have it in writing, and promises for the last 2 weeks to rectify that have been met with one excuse after the other. Amateurs who really don't have a clue about even the basics when it comes to a very simple job and terrible follow up service. Major red flags include a misleading website, lack of information on the internet and then an insistence on being paid in cash...no credit card or cheques accepted. Trust me. DO NOT USE Tailored Masonry Solutions for anything!