I work as a general contractor and will call Thompson Brothers for any work I have in the area…read more From the great customer service provided by Sarah to the final product delivered, they are the real deal. Their field crews and owner have an extensive construction knowledge and will always go the extra mile. I would absolutely recommend them to anyone. TBI is a great company!

From the owner: With over 30 years of experience in the contracting industry, Thompson Brothers, Inc., has built a…read morereputation for excellence. We have completed hundreds of projects ranging from smaller jobs to larger-scale residential and commercial projects whether construction, landscaping, property maintenance and a bit of everything in between. We carry various aggregates as well as topsoil, mulch, woodchips and more - all of which are available for pick up or delivery.

Westcott (Monte) came over for the initial scoping of the project, and then Jim and Mike were the…read moreelectricians who performed the upgrades over a period of two days. The project was to upgrade my old Federal Pacific 150A load center (30 circuits) with a Square-D QO 200A load center (54 spaces 64 circuits). There are now *plenty* circuit breaker spaces free for future additions, or for MWBC conversions to more modern wiring standards which use AFCI or G/AFCI (which do not, for the majority of cases, support multi wire branch circuits, aka "shared neutral", 120V-N-120V setups). Also upgraded my 150A service to 200A service. This required NYSEG to come in and hook up the new meter and such after about 2 weeks. During this period of time, the new load center was jumpered in from the old load center's range circuit breaker, via a short length of service entrance cable, hooked up into a double pole, 50A circuit breaker in the new panel. The old panel and jumper were removed by Jim as the final cleanup and finalization process. Value wise, well, I won't sugarcoat it--it was expensive. But then I realized there were 2 people who worked 20 hours over 2 days, and it was pretty hard work too, definitely they've earned it. The cleanliness and organization of the work itself was great. They used EMT conduit, junction boxes, and THHN wires running between to eliminate having to use NM wires for the ~3ft extension to the new load center's location, which would have been both ugly looking and clunky. I also had my contractor, who used to be a telecoms engineer as well as an electrician, look over their work, and he agreed it was well done.

I felt comfortable and confident with the work Jake did for my house. He also fixed a few extra…read moreproblems I did not know existed. I am please with his work

great work and very punctual. very knowledgeable. Would highly recommend…read more I called Jake on a Sunday afternoon, and I was surprised to actually have somebody pick up the phone and speak with me. Jake gave me a quote Monday morning and the work was completed by Wednesday of that same week. He also kept me in the loop from the start of my project to the end of my project and provided photos from start to finish. Costas

Michael comes off as a straight shooter but does inferior work. He did a small extension on the…read moreback of my house and the roof tie-in looks like a blind man did it. He used scrap wood from other jobs and the decking was pieced together. He stopped taking my calls and text so i'll have to go see him in person. Guy is a clown stay away from him and hire a professional.

Michael Hull will sell you a good story about all the work he can do for you such as remodeling…read moreyour kitchen. He left holes in the walls behind the appliances, his paint job was not done correctly, many spots on the wall missed. He painted my windows closed. Reassured me of all the things that we agree on and once he got into the job he forgot our conversation. My kitchen cabinet handles were installed blatantly uneven meaning one handle was A LOT lower than the other. He blamed that on his assistant, James. He made the opening to the diswasher too small so the side, rubber gaskets cannot fit into the cabinet and protrude all the way around the Dishwasher. I made him redo a few things which he did while very mad at me, so I DO NOT RECOMMEND THIS GUY. He will tell you everything you want to hear and he will forget that conversation promptly. Inexperienced, no pride in workmanship, no attention to the details and will not listen to you when you point things out that he did wrong. This is just the tip of the iceberg, so much to say, so little space. Just don't hire this wannabe, because he has no clue what he is doing.

Seen their sign along side the road and decided to give them a call. And I was not disappointed…read more From initial contact with Theresa at the office to the consultation with Rick it started the project very good. And just when I thought it couldn't get better Willy and the crew showed up and got to work setting up heavy tarp to protect our landscaping before starting tear off. The cooperation of Shawn and the great drone pictures throughout the project was amazing. And they finalized the project with a sweep of the yard picking up every single screw/nail and left nothing behind. I was away on business during the project and with the steady flow of updates from Shawn he made me feel like I was there. In the end Shawn and Willy's crew did so great they made me want to buy another house just so I could hire them again. Now I'm driving around looking for houses with bad roofs for sale.

Beyond disappointing with my experience. I had my flat roof resealed. I left several calls asking…read morewhen I was gonna be put on the schedule, I never got a return call( I understand weather permitting). Then the beginning of June they showed up to my house at 7am with no call, no notice nothing. A guy was sitting in my driveway, didn't come knock on the door. Then exited his vehicle grabbed a ladder & put it on the side of my house right where my bedroom window is, where my wife was getting dressed for work. My wife was beyond upset, I called the office to explain to them what happened & all I got was we are sorry it won't happen again. obviously it won't happen again, you guys are gonna do the work & leave you won't be back. Then the Forman for the job texted me & said he was busy getting materials for the job & apologized for not communicating that his guys were showing up. But a phone call takes two seconds. if you had a minute to text me you could have called me to let me know your crew was showing up. Once the job was completed they sent the invoice immediately & it said I had 30 days to pay. I called the office to yet again explain how frustrated I am with my experience & how this is gonna reflect my bill. to no avail, I got "oh a company wide email was sent out to explain this can't happen". After all that I got called & texted 4 times each asking when I was gonna pay. Yet again I thought I had 30 days to pay. All in all invoice was paid & I will not do business with you again beyond unprofessional.