I stayed in September 2017. The hotel is located 2 blocks from the town square and all of the…read morepublic transportation. It's very clean and the staff are professional and helpful. The breakfast was awesome!! It had everything - fruit and yogurt bar, pastry bar, assorted cereals and oatmeal, eggs, sausages, cappuccino machine, etc. The room was a good size with plenty of storage area for clothes and luggage. The bathroom had a really narrow bathtub so when showering, I found myself always sliding. They should just remove the tub and install walk-in showers. Also, no facecloths or hair conditioner. They use that 3 in 1 soap, shampoo, conditioner stuff. Fortunately, I had my own. But no facecloth. One thing I was pleasantly surprised by - the way the hotel is laid out, there is a large Zen Garden in the courtyards that separate the two sides of the hotel. You can't enter the garden, but the walls of large windows still give you a sense of tranquility. Every time I walked by, I just breathed a little more deeply and easily. The one thing I didn't appreciate - my stay was arranged and prepaid through AAA. When I wanted to leave a day early (and I gave MORE than 24 hours' notice), they refused to refund the day's charge. Something about "commission." I don't care about commissions. If I give over 24 hours' notice, I expect a refund. So I'll look to AAA about that.

I have stayed here once and sometimes twice a year for the last 14 years. It's a great hotel right…read morein the middle of the city. I love it here and the front desk staff has not changed significantly in years so that's a good sign. Same friendly people greeting me every time. Very clean, very friendly, room always ready on time if not early, great breakfast that's included. Once on a short layover at Frankfurt Airport on the way from Atlanta to Dubai I came here just for the breakfast. The shower has power and the beds are comfortable. There's a bakery closeby (it's Germany of course there is...) and lots of restaurants. Book yourself into this hotel it's great!

My husband and I stayed here for 2 weeks while visiting family in Germany and we were so impressed…read morewith what we got for the price we paid. The staff was incredibly friendly and helpful. The room was always clean and the shower was spacious. Yes, it's a bit noisy of a location, but that was expected given the proximity to the city center and after the first night or two we were used to the noise. The only thing we wish we could change would be to have the ability to adjust the room temperature. The only way to make the room cooler was to open the window which sometimes led to the room being too cold given we were traveling in December and January. Overall, extremely happy with our stay!

I used this hotel during a business journey. For this it is suitable. It is clean, the staff is…read morefriendly and you get a good breakfast. But there is nothing special that would justify 5 stars. I reduced the rating by another star because of the special Charme of the bathroom. The walls are fully covered with plastic. Therefore it seems like something as in mobile homes, trains or airplanes. It is clean, no question, but not very comfortable.

My hotel rating is based off the cleanliness of the hotel. I was pleasantly surprised with how…read moreclean the hotel was. My favorite thing is that if you leave a "do not disturb" sign on your door, and don't require people to clean your room, you get rewarded with a little bag of goodies the next day.

I spent almost two weeks here. Surprisingly my phone was stolen out of my room by housekeeping or…read moresome staff presumably. The staff at the front desk could only tell me to file a police report and I obviously declined. The room was pretty nice and the staff are super helpful, spoke perfect English. I liked being near the train station, there are restaurants and shops around there. Darmstadt is such a quiet town and this hotel is mockingly quiet. Andy the young Bartender is hilarious and knows how to make an empty bar a good time. The bath tub was really narrow, if I turned sideways my size 13 feet were too big for the bottom and I lost my balance a couple of times haha

Business relations recommended me this hotel since it is supported to be the best in Darmstadt…read more Without having seen the others, this is probably true. It's located between the city center and the university campus. It is a real business hotel with conferencing facilities and a large underground parking garage. The rooms are nice, equipped with good beds and a powerful shower. The WiFi is at par. The breakfast is rich and plentiful, but also quite expensive. For a business stay the maximum score: 5/5. For leisure I would go somewhere else.

Acctually WHD deseves a very strong 3-star. Compared to other German smoke-smelling hotels, WHD is…read morea clean dream but there are still some (wifi) to wish for. The staff is always attentive, polite and service minded. Newly build hotel and very clean over all. The breakfast is very good and I like sitting in that light restaurant in the morning overlooking the park. The rooms are over all very nice and you get free toiletries. If you order room service you will get charged a 4 Euro service charge for them to bring up your food. There is a very small Fitness room with one treadmill (which you are not allowed to use before 8 in the morning), one cross trainer and two different types of bikes. The machines seems older than the hotel and are loud and run down. The fitness room does not open until 7.00 AM so forget working out in the morning if you are here on business. My biggest complaint is that there is no free wifi in this hotel. It seems very unusual in Germany as a whole to find free wifi for some strange reason considering both France and Spain seems to have caught onto this and most business hotels in southern Europe now offer wifi. At WHD you will get an ethernet cable if you request it at check-in which you can use for free internet. But who wants to be tied to the desk when you have to work at night in your room? I much rather work in bed or from the armchair. And your smart phone is out of comission for your entire stay because of this. Don't know why, but the no wifi thing annoyes the heck out of me. Can't WhatsApp with friends and family at home and can't get to my Spotify account for some encouraging beats at the gym. I really don't care if I have to pay a slightly higher room charge to make this happen, just get your guests free wifi! When WHD gets free wifi I will upgrade them to a 4-star rating!

Nice hotel close to the train station and not too far from downtown. Some construction in front…read morethat has caused my UBER drivers grief but hopefully will be done soon. The hotel and our room were clean and comfortable.

From the owner: At the Best Western Plus Plaza Hotel Darmstadt you're sure to find that little something extra…read more With our modern amenities and thoughtful design, the Best Western Plus Plaza Hotel Darmstadt will stand out among other hotels in Darmstadt,Germany. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Plaza Hotel Darmstadt will provide you with the superior customer service that you are used to at any Best Western hotel.

I have stayed here once or twice a year since 2003 and it's clean and easy check in and check out…read moreevery time. Very conveniently located right in the middle of town not far from Luisenplatz and restaurants. The breakfast is included and it's really great...worth the stay alone. Even though the hotel sits on top of a parking deck you won't hear anything other than peace and quiet. I highly recommend this hotel while in Darmstadt.