We stayed here last week. The location is OK, not great. It's by a busy main road so its a bit noisy. There is a huge wall all around the pool area, which obscures the road and reduces the noise. It also makes it less windy. So you don't particularly notice the road. However, in order to walk into town you have to walk through a grotty subway, which isn't exactly a pleasant holiday stroll.
The pool area is nice. The staff are nice. The pool itself was FREEZING. Although we went in early April. In mid summer I'd imagine it would be quite nice.
The weather was very nice. We were worried it would be too cold. The internet weather report said it would be 21 degrees C during thew week we went. But the weather was perfect. Beautifl sunshine, the perfect temperateure for sunbathing. Only the pool was far too cold and hardly anyone used it.
Puerto Banus is OK. It only takes ten mins to walk there but we endedw up getting taxis. There's a free shuttle into Marbella Old Town from the hotel. Marbewlla Old Town is very nice. A beautiful place. The free shuttle service ends at 17:30, which is too early. We would have preferred to have gone into town later on the shuttle because it's it's nice being around the pool in the early evening.
Breakfast is good. Fried food, cereal, cold cheeses, etc.
No coffee or tea in the rooms.
On the last night I ordered a brownie via room service and it didn't arrive!
Overall there are a few negatives but we had a great time. The rooms are a little small. The balconies are small. But they're nice. The hotel lobby is very nicely designed. The pool area is very nice. And staff are very nice. Location is a slight let down.
I can only give 3 stars but I would recommend this hotel. read more