Last Friday I had a leak in my bathrooms. The Accurate H2O team came promptly. Craftsmen…read moreDonnie and Dakota from found the leak and though it was quite intensive got it repaired efficiently and effectively. New piping had to be installed which also included sheet rock having to be torn out and some tiling. Though it was a bit of a wreck, they got everything corrected and I had two working bathrooms again. And to top it off, they cleaned up the area super efficiently including every drop of water, residue from cutting pipes, dust from sheet rock being torn out, and all the other mess." They also instructed me the next steps including recommending a redaction specialist and a sheet rock pro. Throughout the process, they kept me informed and were true professionals. Kudos to them and to the company that employs highly skilled workman that care about their work AND their customers! C L Steele

This company is professional cons! The had to return several times for issues they did not install…read morecorrectly! The owner Joe is out to make money and I get that but the prices are way to high for the quality of work! The entire company was at my house (small!) no one is licensed but the owner and he literally cussed out and put 2 employees down at my house in the front yard! I had to call them since they installed and they did fix it, while pushing blame on me! If you can afford this company you can afford a more reputable company. They install a part backwards and forgot to install another one! I compares pricing and reviews, I bet this company is in lawsuits! One review the owners told a customer to sue the EX EMPLOYEE as it's his fault and he is fired. It's on Google idr but I wish I did more research before letting them touch anything!! His machines are on credit just bought and look horrible ! The company misleads people and charges hundred of dollars for a $20 max part! claiming it was specialty! Not BBB accredited. Didn't even get permits to dig. I see why name changes every few years. CONS!! NE CAREFULLY AND WATCH!!!

On Labor Day weekend our AC went out. I called Danny Kneece at 1:30 pm and the serviceman came and…read morefixed the problem in the pouring rain. You don't find that type of service from most HVAC companies which are owned by large national investors. It is good to work with local people.

Very honest and does good work. Let's you know what needs to be fixed and does not push you to make…read morea decision.

I needed to replace my water line from the house to the street. The path to the house ran under my…read moreold live oak so you can imagine that I was very grateful to find someone who respected the value of that established landscaping and dug around and under major roots rather than compromising the tree.

Posted a request for urgent plumbing service to locate and repair a water leak in a copper supply…read moreline for an upstairs bathroom. The supply line seemed to be leaking in a first story wall. WeCo contacted me and advised they could make an appointment for two days later. I asked why they had responded to an urgent service call. Im just assuming they jumped the gun not realizing the urgency.

Very friendly and efficient. AC motor went out and the tech arrived an hour earlier than promised…read more He gave us options to save money and still charged less than the estimate. Will use again.

This company is awesome. I called as my A/C was not coming on. They came right away and fixed my…read moreA/C. They checked my downstairs and upstairs unit. I explained that it was almost 90 degrees upstairs and we would be unable to sleep. Their service is the best I have ever used.

We had a small gas line issue in the kitchen that needed to be checked before we could finish a…read morecabinet update. 1st Class Plumbing & Gas came out, inspected the line, and found a connection that needed to be replaced. They handled the repair, tested everything carefully afterward, and explained what they had done before leaving. The work was straightforward, and I appreciated that they didn't try to turn a simple repair into a bigger project.

I cannot say enough nice things about 1st Class Plumbing & Gas. After a whole house remodel, we…read moreneeded an emergency air test on our gas line in order to have the gas service restored. 1st Class Plumbing was very responsive, showed up promptly, was very patient, professional, and went way above and beyond to help us through a challenging situation. Their fee was also very reasonable, considering how much they did for us. In my many years of dealing with professional tradesmen I have never felt so much support and kindness. Based on our overwhelmingly positive experience with 1st Class Plumbing, we plan to be customers for life. What a fantastic company! We highly recommend.

The owner is a complete asshole, he doesn't pay for his equipment, we tried to be nice and speak to…read morehim about and arrangement and he tried to have his dog attack us, his buisness address was a complete rundown mess with broken down vehicles everywher. Very unprofessional. Stopped by one of his job sites and the owner of that property said that he took their money and did a half ass rigging job too the point the place caught fire and won't answer the phone. Sheriff department has been called and he will not even meet up with them to get this settled. DO NOT DO BUSINESS WITH THIS GUY, he is a common crook.

We had an emergency situation and tried every Electrician listed in Elgin and surrounding areas…read more We were told that it would be up to 2 weeks before they could look at it. When we called Infinity, Donald came right out at 5:30 pm - to Elgin - and assessed the situation. He came back the next morning and made the repairs. Will definitely be calling Infinity again should I need an electrician. I will also be passing the information to anyone who asks. Thanks again Donald for all of your help!

When you think customer service, respect and courtesy are dead, this company delivers in spades!…read moreThe team is the most professional and polite I have worked with in my home. They were on time, and prior, they kept me informed of our appt and time. Being ex military myself, I can tell the company is run like a well oiled aircraft. The way the military USE to be. Each person had a job and honestly left my home better than I do when I clean, which is saying alot. I am alittle OCD when it comes to clean. From kitchen to my bathroom, and floors, I have no complaints or recommendations other than keep up the great work!

Absolutely amazing, nice, and patient understanding young men. Specially Austin! Any type of…read morequestion or doubts he always answers right away and is so nice and helpful always. We had a prior terrible experience with a DIFFERENT company. They came right away to help and were able to fix our problems way faster and more efficiently than any other company we have dealt with. I wish i could express how thankful i am for them! We were really struggling before they came along! Whatever they get paid DOUBLE IT!!! :)

Austin and Chandler came right out when I called with a complaint of hot water coming out of the…read morewell. Austin answered right away and walked me through a process to determine what might be wrong. He said they had time because there was a cancellation and would be here ASAP. I called around 1:30, they were finished by 5:30 having installed a new pump, wiring and pipe. They even looked at our filtration system and said they could help with our hard water problem. First time I have done business with Hanses Pump & Well. An internet search showed their name. They were the closest in distance to the house and the first one I called. What a great day!