I am not a customer but I now never will be. One of your vehicles was recently parked blocking the…read morebays of a fire Station. When asked to move the rude behavior and profanity from what I assume to be your employee is the reason your company will never have my business. Also this was witnessed by children at a rec league softball practice. I don't know if you read or care about reviews but I've said my piece. (59C0CX6)

I had a pump and waterproofing installed. Everyone I had contact with from the sales rep to the…read moreinstallers were friendly, knowledgeable and able to answer any questions. They were on time and finished the job quickly and correctly and did not leave a mess. Their pricing was reasonable and this project was truly one of the most seamless processes I've dealt with for home improvement. I hope to not ever have issues again, but if something happens I definitely know that my first call will be to Southerndry!

What an incredible and honest company. Jim Brooks came today to check my foundation due to concerns…read morefor water pooling in the garage and a crack in the brick. He was reassuring and indicated that the problems were minor and not related to foundation issues. He then proceeded to tell me how both could easily be fixed. ( AND He even offered to come back and help put drain pipes on the end of my downspouts.) He then did not charge me for his time. (Thank you Jennifer Harris- ReMax Southern Homes for your recommendation!)

From the owner: Foundation Issues? Basement Issues? Crawl space issues?…read more Foundation Pro Services is a structural repair,Basement and Crawl space waterproofing contractor. Bowed walls, sagging or bouncing floors, cracked brick, water in basement or crawlspace

AFS has been working with us to resolve our problem we are having since their work was completed at…read moreour home. I appreciate their efforts in seeking a resolution. C. Lamberth

I had a problem with wood floors buckling in an older home (1950's) in 2021, and had them come out…read moreto evaluate my foundation. The inspector recommended encapsulation to the tune of several thousand dollars, which I had done. Floors stopped buckling, and I had the damaged flooring replaced. Within a year, the floor started squeezing. I mentioned this to the technician at the annual inspection, and he said he needed to adjust the humidity. well, the squeezing became progressively worse. It wasn't until now, 4 years later, at the most recent inspection, that the technician was able to diagnose improperly braced "chain walls". (Jamal is a great technician, by the way.) I'm very irritated that I was not informed of this problem 4 years ago at the initial inspection, or 3 years ago at the next inspection, or 2 years ago.... I could have dealt with the foundation issue at the same time as the encapsulation, and potentially saved quite a bit of money, as well as years of aggravation with squeaky floors. I spoke to the AFS manager, Bill in Atlanta today to complain, and all he did was badmouth the former employees, suggest that the improper bracing was something that happens over time in old homes (does that mean the bracing was proper at the first inspection, but somehow became improper over the years? How is that possible?) He took no responsibility for the failure of his employees to notify me of this issue before now, and suggested I just go with their new quote of $8,000+ to make the suggested repair. When asked if he had a superior I could speak with, Bill said he was an owner, and did not have any superiors. AFS appears to be nothing more than an expensive encapsulation company, with little knowledge of foundation issues and/or poorly trained employees. Hire at your own risk!

Doing some fall cleanup around the house and my handyman husband noticed the front porch had…read moreshifted about an inch on one side and brick steps showing large cracks. I had seen some advertisements for Parrot and gave them a call. An estimator came the next day, got a email with recommendations and a bid. The crew arrived a week later and got to work, very impressed, they were efficient and professional. Explained the process all along the way. Porch and stairs have been stabilized, pleased with the work and timely response. Hope to never need them again, would highly recommend them.

From the owner: We are a locally owned business with over 40 years' experience in foundation repair. We are honest,…read morereliable and there is no pressure to sign a contract. Free Estimates. Give us a call. Our motto is "The Right Way is the only way.

They were late starting the project by several days. They didn't finish on time with no reason…read moregiven. They didn't clean out debris in crawl space as promised. Poor communication. They promised A door to the crawl pace but placed a small square hole with wood over it. Damaged shrubs. Never heard from " Winn" after he asked what happened. The walled off part built to separate the crawl space from house was thin foam. Poor job for 8k

An employee from this company arrived to my place of business in a company-branded vehicle wearing…read morea uniform clearly identifying this organization. He specifically asked for one of my employees by name and proceeded to behave in an extremely aggressive and threatening manner. His language was vulgar, unprofessional and completely unacceptable in any context-let alone in a professional setting. My employee felt harassed, intimidated, and genuinely afraid for his safety. Despite being asked to leave mutliple times, your employee failed to do so. Our owner had to personally intervene to defuse the situation. The police (Pelham Police Department) were called and responded quickly, but your employee had already left the premises by the time they arrived. My employee is left feeling unsafe and on edge, with real concern that this individual may return and attempt to retaliate. This is not just a matter of inappropriate conduct-- this was an act of workplace intimidation and harassment, possibly bordering on criminal behavior. We are prepared to share further details and cooperate with law enforcement as needed. Please take this matter with the seriousness it deserves and respond promptly.