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    Hackensack - GEICO Insurance

    1.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

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    6 years ago

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    6 years ago

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    Preferred Choice Insurance Agency - President

    Preferred Choice Insurance Agency

    (10 reviews)

    I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

    I called several times to cancel my car insurance it was never taken care of now I'm getting…read moreletters from a bill collector

    Liberty Mutual - Liberty Mutual

    Liberty Mutual

    (6 reviews)

    I used to be a big fan, but the customer service has really gone downhill. I'm sitting on hold…read moreright now because I got an email saying I needed to speak to someone, and I should call in. And into the phone tree you go. I've noticed that once companies start to use these phone trees that make it difficult to speak to someone, they really don't want to actually speak to their customers. So I'm shopping for an insurance company that still prioritizes interactions between people. And I'd even be willing to pay more if I could just get things done by people instead of the hassle of trying to get through automated processes.

    Terrible company when it comes to honor their liability for other automobilists. Their driver…read morecrossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent Danelle Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happen. I could not do anything so just writing this review.

    Hackensack - GEICO Insurance - homeinsurance - Updated June 2026

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