Clearly at least one Employee at this store feels the rules don't apply to them. With no beds…read moreavailable in Linn county hospitals, in the midst of the Delta variant outbreak, it was my displeasure to see an employee from the local O'Reilly's (proudly sporting his branded O'Reilly's employee shirt) wander the aisles of the local Safeway without wearing a mask - despite the state-wide mandate to do so, the freely available masks, and the signage to remind everyone. Obviously everyone is tired of the pandemic, but if everyone applied the rules - guess what? - we might get through it sooner. Do you trust a person who feels they are above the rules? If this employee doesn't care enough about you to put two elastic loops around his ears for the sake of you health, do you really think he's going to go to bat for you when you have a problem with your transaction in his store? I will NEVER shop at this store again - not when there is a convenient little Advance Auto Parts just a couple of blocks away with friendly, helpful staff. Note to O'Reilly management: Consider reminding employees when they wear the uniform they represent the brand all the time - for better or worse.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Very poor customer service. I used to shop here all the time, but over the last several months it's…read moregotten so bad they won't even answer the phone half the time. I highly recommend going to the auto parts store down the street.

Awesome customer service! I went in for a fuse and not only did they identify and replace it for…read morefree, it was also installed. Its hard to find good service by pleasant employees but today I was happily surprised. Thank you so much Kenny W. For outstanding service!

I'm very new to the area and have only taken my car to one place since i've owned it which is in…read moreCalifornia. I hoped and prayed that nothing ever happen to my car while i was up in Oregon but when I saw my check engine light on i knew i had to get it seen. I went off of some 3-5 year old reviews and ran with it....let me tell you don't pass up on this place they know what they're doing and had my car diagnosed and fixed with 2 hours at a very very good price. I would recommend this place to anyone! I felt it needed an updated review & since i had a stellar experience i wanted to share it with everyone!!!! Both of the men i dealt with today were very kind and made me feel very knowledgeable about what was going on with my car. You'd never see this gem unless you know the area (which i don't). 100% Recommend ! Don't pass Pro Auto up!!! Under 200$ to get my check engine light off Thank you thank you thank you

They repaired the front wheel bearings and did it in less than 2 hours and right on the estimated…read moreprice. Very professional repair and very friendly and knowledgeable. I will definitely keep coming back for all of my future repairs and oil changes. Thanks for the great repair.

Just passing through Lebanon when I noticed that I needed a new driver side wiper blade. Pulled…read moreinto the Napa Auto Parts on Main Street, looked up my wiper size and took the wiper blade to the counter. The gentleman behind the register was very friendly and asked if I wanted to put my purchase on an account. I said no, I didn't have an account and would be paying cash. He then asked if I was a veteran, again, I said no. Then he asked if I was a Triple A member, which I am, so he asked to see my card and gave me a discount! Sweet! As he was ringing up my purchase, he asked another employee if he could put my wiper blade on for me, which he did happily! What service! I was not expecting this at all and everything was done with a smile and a sincere thank you for my business.

We had a local lumber yard dent our truck as they were loading it. My husband was so upset. It was…read morein a tough area. The local auto body shop quoted $1900. I used dent repair where I used to live and it's like a little auto body miracle. We live on the Coast so nobody is close. We had to drive 2 hours one way to meet him. We met him at the Super Walmart so we were able to shop while the truck was fixed. An hour later, he was done. Yep.....still an auto body miracle in my option. SOOO worth the drive. Excellent service, super nice guy. If we ever get a dent again, we will make the drive ti Mid-Valley.

I had a dent running along the front of the hood, right where its rounded at the front edge. Jason…read moresaid he wasn't sure but he thought he could work it out. It took awhile, he went slow and steady and by the time he was done it was nearly perfect. He did an excellent job. I highly recommend Jason. I will use his service again without hesitation.

A bunch of rip-off cocksuckers they sold me a broken fucking part and then won't give me my money…read moreback only trying to offer me store credit piece of shit I hope your store goes out of business

First off they don't have Prius c any would not offer me my CASH MONEY BACK all they offered was in…read morestore credit on nothing so really they stole my money. Went to pick a part to get a tire, And I was not offered any help they where to busy on the phone both of them all I got was out side 2nd rack. And i I am not a tire expert so I looked and looked and only find 1 so I took it in and again still on the phone and rushing me out the door. Marked the tire took the cash and right back to the phone. I did not even get a you do know that is a snow tire right. I got NOTHING. Still would like my $25 CASH BACK!!! You know you don't sell my car so this credit is trash to me. I will update this review if something happens.