Would give zero stars if possible. Wanted a trim to treat myself for my birthday. The address on her website does not match what Apple Maps says, so I almost end up at the wrong place. She tells me what suite # in Salons by JC that she's in, but did not greet me at the front or show me where to go. Immediately she sits me down to wash my hair, slapping shampoo on, but doesn't get any soap on my scalp. She rubs my hair around into a big tangled mess, missing my scalp and rinsing after only 20 seconds. Not to mention, she kept rubbing soap inside my ear. I asked her to shampoo again, hoping she would actually shampoo my scalp, but proceeds to get a bunch of soap inside my ear and all along my neck and forehead. She then does the same thing when she puts conditioner on my hair, with most of it ending up inside my ear. Not only was she very rough on my hair, but the water was cold. Not a relaxing experience at all. She finishes up by sticking a towel inside my ear because she saw me trying to get some of the soap out with my finger (never apologizes). She then has me sit in the chair to cut my hair. I have very long, thin, fine hair that tangles easily. To untangle my hair, she starts with the comb right at my roots and combs it through to the ends, pulling out a bunch of my hair in the process. I would think a "professional" would know to begin untangling from the ends as to not rip out a bunch of hair. When trimming my hair, she would run the comb through the section once, until she got to the tangled ends and just proceeds to cut without making sure all of my hair is detangled. Let me also make it clear that she was not gentle with detangling, coming from someone who is not tender headed by any means. She also never parted my hair while cutting. The drying was the worst part. Instead of drying in sections, she used a round brush and had the blow dryer going through all of my hair in the most unorganized fashion. My hair was so tangled, the brush kept getting stuck and she just continued to pull my hair out. She also never used any kind of heat protectant..
This was the worst, most rushed and unskilled cut I've ever had. Her website also says that a women's cut and style is $65, but she said that it doesn't come with a style. I would avoid if you want a relaxing and professional experience. Couldn't wait for it to be over.
Update: Vinia texted me after seeing this review saying she's "sorry I felt that way" instead of saying she's sorry for the bad service. Classic gaslighting by not taking ownership of her mistakes, and suggesting that my feelings towards her behavior are the problem, rather than her behavior towards me during this appointment. Tried to send her a message back to offer some advice to treat her future clients better and I've been blocked. Do not go to this lady, what a joke of a hairdresser. read more