Teresa gave us great hair cuts at a great price!! Cozy…read moreatmosphere and felt like we were in and out in no time without suffering a terrible haircut! Definitely recommend!

First time getting my hair done in a WHILE & I'm so happy with how it turned out. I worked with…read moreLexie & she listened really well to what I wanted. I have some (not so high quality) before & after photos of my highlights + Bob haircut !

Rachel Davis Studio has been my go to salon for YEARS! Rachel is an incredible stylist. Highly…read morerecommend.

I am so embarrassed. I loved this salon when it was on main in the old Gloucester town. I…read morerecommended to several friends, and bought hundreds of dollars in gift certificates to bring more friends into the salon. One of my dear friends became a client- and over two years went 11 times and spent thousands. Recently, the salon messed up- lost her color card and didn't regard her photos and history and toned her hair incorrectly. Instead of honoring a loyal and generous client- they gave her the run around for two weeks, refused to fix this issue, cancelled an upcoming appointment and frankly treated her like dirt. If you look at my review history - I don't think you'll ever see a negative review- but this frosts me. You'd think a small business would have the smarts to treat a loyal client with respect. Not Split Enz. I'll not be going back.

Kristy traveled out for my wedding hair and makeup. She was fantastic! I couldn't believe how I…read morelooked. Kristy was professional and wonderful - highly recommend!

Really like Katie. I come to Cape Charles to my 2nd home 4-6 times per year and always call 76…read moreSalon to get my hair cut...great environment and reasonable pricing.

Clean friendly and experienced gals. Was very happy to find a salon as upscale as this one in a…read moresmall town!

I love going here. Everyone is very nice. Colleen does my hair and she is amazing.. Highly…read morerecommend...

I'm new to the area. I called to make an appt for nails, brows and pedicure. Hallie was assigned…read moreto me. She stresses me out by trying to push out the appt. Had to go back another day for what I scheduled on that day. She said I needed to make my appt with her 2 weeks in advance. I did that at 2.5 weeks in advance. Today, she texted to push my time out later than I wanted, but I said no. She texted again trying to get me to say yes. My guess is she was tring to schedule someone else, instead of telling them no, like she told me, when I wanted 11 am. The service itself is about the same as most places. My complaint is with Hallie, the girl without respectfully priorities. Don't know how she can build and keep a happy client base this way. I'm not used to being treated as such.

I had not been in a salon for many many years. I went and got a highlight new cut and this place is…read moreamazing! Wonderful staff. Wonderful service. I would highly recommend!

Came here on a Tuesday without appointment and we got helped and welcomed right away. We got our…read morenails done and the service overall was great.

Everything went well. I received exactly what I asked for! The environment was very warm and…read morewelcoming! I was treated like I had been there many times before. I've already scheduled my next appointment!

Went here for first cut (second visit, first was for consultation). This place has some awesome…read morestylists, and they go above and beyond to work with you! My hair is naturally silver-ish , and this may be the first salon who actually seemed encouraging of my decision to STAY silver and not fake-dye my hair! I went almost three years without a hair appt (thanks, Covid), but wanted to have my hair neatened up professionally prior to a little mini vacation we are going on..... not only did the owner and stylist work with me to fit me in on my timing, but they took time to meet with me and address all of my concerns before they grabbed the scissors. This was SO not the case with other salons in the area. Ive found my new salon, and am looking forward to future hair experiences with Heads-Up!

My wife has had multiple hair appointments for K-tip extensions. At first they started out great,…read morebut as time went on and after a few appointments they became worse and worse, making her lose more of her natural hair each time. It first started with the extensions being placed to high above the ear constantly pulling her hair. Then leading to the keratin placement and amount used. They're supposed to blend in not stick out like a sore thumb. She used almost a full inch for each extension placed, with this and the amount of hair used for each extension it looked tacky and rushed. With this last round of extensions they were placed too heavily and used too much keratin to hold them. As they began falling out they were taking a LOT of her natural hair with them. This hair used to go down to under her bra line and now it barely reaches her shoulders. She took the rest of them out today and couldn't believe her eyes. I come home to her crying and hating what has happened to her hair due to the amount lost and terrible inserts of the extensions. This type of service should stay the same throughout the appointments, and customers who continuously come back should not have to deal with their hair being ruined as a result of a lack of care and hurriedness to get the appointment done. We will not be returning as this has been a downhill ride from the start. Ruining someone's hair as a result of sloppy and lazy work is terrible when hair is one of the key features that people identify themselves with. And when you tarnish that it's time to go somewhere else. As far as service goes there are no immediate complaints. The workers were pleasant and friendly.

I got a haircut here…read more I had to go elsewhere to fix what Catie did my hair Two stars because it was a clean environment. She was kind as well as others but it's just the hair cut that really upset me.