Love the new location and Jamie is wonderful. I received the keratin treatment and have enjoyed it…read morethus far.

I called the salon on a Tuesday hoping to make an appointment with someone for a hair color before…read morethat Friday because I was leaving for vacation. The person who answered the phone offered me an appointment on the following Thursday afternoon, the day before I was scheduled to leave. I was so happy that I was able to get an appointment so I quickly agreed. The person also asked me what type of color I was looking for so I gave a detailed explanation of exactly what I was looking for. I told her that I wanted three colors, a light, medium and dark ash blond with violet under tones. Maybe even some violet peek-a-boo trendles. As I was telling her, she was repeating what I was saying to her as she wrote it down. I knew up front that it would not be easy to achieve the color I wanted so I even told them my natural color is a level 5 and it pulls red when it's lightened. I wanted the stylist, Natalie, to know before I came in what she was getting into so that she would have the products available that she would need to do my hair. I even called the salon back on Wednesday morning and asked to speak to Natalie. I was told that she wouldn't be in until one so I told the person that I had an appointment with Natalie on Thursday and I wanted to speak with her so I could make sure that she had whatever she would need in order to color my hair the way that I wanted. The person said that they were leaving Natalie a message to call me back when she came in at one. It was 4:51 PM before Natalie reached out to me and she didn't even call, she sent a text. I messaged her back about 25 minutes later, at 5:13 PM, to make sure that she knew what I wanted and that she had the products available to achieve the color that I was looking for. After I typed everything out for her and sent her pictures, she didn't respond. at 6:36 I messaged her again asked if she had received my message. She replied back telling me that I sounded unsure about the color I wanted and told me that I needed to come in Thursday for a consultation and then we could schedule an appointment for later to make sure that I got the color that I wanted. I texted back that this was unacceptable. That I had done everything in my power to make sure that she would be prepared and it wasn't my fault that she didn't get back to me until nearly 7 PM the night before my scheduled appointment. She told me that she was not made aware of what I was looking for and that she finds out with the consultation that she does before every appointment. I told her it was unacceptable and that I was leaving Friday and it was too late to try getting an appointment with someone else. I also told her that the fact that she canceled my appointment and demanded a consultation would result in me leaving this poor review. Obviously communication is poor within this salon and leaves me with a question. Why was I scheduled for an appointment at all if Natalie requires a consultation appointment prior to her services??? I will never make an appointment with Trashy Roots Salon again which is a shame. From their reviews, it sounds like once you get your foot in the door, they do fantastic work! The problem seems to be lack of communication resulting in extremely poor customer service. Natalie mentioned that she is her own boss because she rents her chair. I told Natalie that I intended to reach out to the owner the next day but I didn't get a chance to do so. I was hoping that Natalie would explain the situation to her and I might receive a phone call. I didn't so this shows that either Natalie didn't tell the shop owner about the situation or she did and the owner simply doesn't care. Even if Natalie rents her chair and has her own business, I'm sure the owner trusts the people working in the salon to act professionally and to treat her customers with the respect they deserve. With stylists like Natalie working there, the entire salon shines a negative light in the community. I'm sure that some people who read my review will think twice about scheduling an appointment at all. Especially not one with Natalie. Thank you.

I got my haircut by Tosh, I told them they could have creative freedom and was looking for…read moresomething different and all they did was give me a trim and tell me my hair looks good the way it was. When I tried to say I'd like you know more out of my eyes and off the back of my hair she just barely trimmed it out of my eyes and then again said it was good the way it was. Definitely will not go back.

I am new in town and needed to find a hair stylist in the area…read more Total Hair Care had good reviews and I booked an appointment with Katie Klable. She did a great job with my cut and style. Very personable. Would highly recommend that you see Katie for your next hair style.

This is hands down one of the best haircuts and highlights I've ever had! Heather is amazing and…read morereally made me feel at home. She listened to my ideas and took the time to really hear me. Not only did my hair look great when I left the salon, but it continues to look great. How often does that happen?!?!? I just moved back to St.Louis from Chicago and won't trust anyone else with my hair ever again. Her studio is so relaxing and I can't say enough about how pleased I am with the outcome. I'll definitely be sending more clients her way in the future.

Heather is amazing. She did the most beautiful blowout. Salon space is open and airy. Nice and…read morequiet. Will definitely be coming back on a weekly basis. (Also very reasonable and plenty of parking)

If you want to go to a salon that is a glorified beauty school with recent graduates, training head…read moremannequins throughout the salon and liars that make up stories about customers that are not true when your stylist is a no show and blames it on the customer, then Salon Artiste is for you. Let me explain the reason for my review. We had an appointment for 1:30 on a Saturday (my normal time I would go), the night before I was called to verify the time and someone changed it to 12:30, I told them I cannot make it at that time, I had something else going on at 12:30 (that is why I made it for 1:30 to begin with) and I was not free until 1:30 or a little before. My mother (we went together to get our hair done) was in the area and stopped by the salon a few minutes after they called me. There was a stylist named Angie working that evening that asked the receptionist to call Michael to see if he could switch it back to the original time at 1:30 instead, still have no idea as to why it changed to 12:30, probably never will. He agreed to the original 1:30 appointment, as he did not have any other customers after our appointment. We got there about 1:10-1:15 on our appointment day and Michael was not there. The very rude person at the front desk who had way to much Covergirl base make up on said, oh you were a no show, so he just left, plus it was his anniversary and he wanted to get home. I think the no show was the stylist not us. I asked why weren't we called, you have my number as you called me the night before, no reply from her. She asked if we wanted for her to call/ text him while we were standing there, which I don't believe she did. We stuck around for a few minutes, but he never called back (probably because he was never called/texted). We left and about 1 minute later the 2 employees in the salon left too, this was 1:45 or so, keep in mind the salon is to be opened until 4. My mother called on that following Monday and talked to the salon owner's mother Robyn (salon manager) to explain what happened. Robyn seemed concerned and said she would call Michael to see what happened. My mother never got a call back. So, I decided to call on Tuesday and of course Robyn's attitude changed completely to side with the lying staff. She said she didn't call back since we said we were not coming back to the salon; I don't recall saying that. She also said it got heated in the salon when we were there and that people left because they felt uncomfortable, funny the only 2 other people there was a young couple that were not even paying attention and on their way out when we came in. I asked for her to please have Michael call me as I only went to him 2 times and he did not seem like the type of person to do something like this. The week came and went and no call from Michael, so I assume Robyn didn't give him the message or he sided with his coworkers. I even found Michael on Instagram that same Saturday evening and explained what happened (his Instagram name is on his business card), still no reply to this day. Michael, if you are smart you need to go work someplace else and look me up when you do, because I still don't believe you would do something like this and what I wrote is the honest truth, I have nothing to gain or lose my lying or making anything up, I am far to old for that and I would never be a no show unless I was in an accident driving to the salon.

Don't bother coming here!!! Worst experience of my life!!! I called last week to make an…read moreappointment and notified them that I have a disability which may prevent me from being there. I get there and they said they just had me down for a trim of my bangs not a haircut without a style. She acts very put out and reminds me that they just scheduled me for a trim on my bangs and shrugged her shoulders. She said I will try and fit you in. She did, it took four minutes of her time to fit me in and didn't even blowdry my hair because she was so booked up!! Don't go here!! Unprofessional service!! Won't be back!!

I've been going to Carissa off and on for 5 years and she does a great job working with what you…read morewant or need done and supplying ideas or suggestions. She takes her time, has a super cute salon and tons of trendy ideas and classic experience. She's very flexible for schedule wise and can accommodate just about anyone. Prices are good and her product line is awesome!

I loved getting a pedicure at this salon. The staff are professional and friendly, open and honest…read more I drove an hour in order to enjoy myself in an atmosphere that was mask-free. The cost was fair and worth it for the work they did. This salon does pedicures, manicures, color, cut and style, and massages. I will definitely come here again.

My friend took a trip to this beauty salon two days before prom. She clearly stated she wanted a…read morelow cut bob and to cut minimum possible. The finishing product was horrible. It looked like the hairdresser had taken scissors and chopped random pieces. She came to school on Friday in tears. Being that prom was that Saturday, everyone was booked the day of. I do not recommend going to this salon.

I've been coming here for close to ten years now and this place is amazing! Not only is the owner,…read moreAllyson, awesome with my hair, but she cuts my daughter's too. Allyson's been with me thru long hair, short hair, dark hair, and blonde and does an amazing job each time. It feels so good to walk out of that place! When you're there, make sure to check out the boutique and cute clothes.

I saw Michelle for a back facial. This was my first time getting a back facial. It was absolutely…read morewonderful! So relaxing and I was surprised how much massage was included in this service. She rubbed my back and shoulders for probably like 10-15 mins. I also got a foot massage for a few mins as well while she waited for the products to work. I will definitely be back! I have already scheduled my European facial with Michelle.

What a great place, atmosphere is fun, friendly and welcoming! First time visiting is the start of…read moremany more! Haircut was exactly what I wanted. Employees and customers made us feel like a valued member of their group. I highly recommend!

Shannon always does EXACTLY what I want with my hair! Always happy with the finished product!!read more