Prompt and extremely great work. I recommend highly. I called and the team was on time and price…read morewas very fair.

Had a house fire and the carpet had to be removed. We didn't think we would be able to spend…read moreChristmas at home but they got us in super quick I'm super glad I Came here and the whole experience was fantastic. No hassle when looking at carpet just super informative and true concern about finding the right carpet for my family's needs. The install guy was super nice , professional and punctualy. What a work horse he didn't stop moving the whole time and did an amazing job. I would recommend 3 dollar carpet to anybody what an amazing experience My family LOVES the carpet and I love the price thank you for all your hard work and help

My family has known Nate for years and we have always trusted his work. He is super talented and…read moreruns his business like a true professional. Plus, he is one of the nicest people you'll ever meet. We hired Nate to help with a carpet project last week. He showed up ahead of schedule and did a masterful job on the flooring. Our room now looks better than ever. If you're looking for a flooring expert, definitely give Nate a call. He's one of the best in Utah!

This company is great! Nate was who we worked with and he's respectful, great at communication,…read moreand doesn't try to upsell. He comes when he says he will and finished when he says it'll be done. That is RARE in our experience. We had carpeting done. He laid out the options and what is good or bad about each then let us decide. It was terrific. I highly recommend them. Give them a try!!

Avoid this business. Their install quality is terrible, there are multiple spots where there are…read moregaps between the planks. I'm still finding small ones everywhere. It took them months to come fix the biggest one and, when they came back, they wrecked a wall with the pry bar they pulled baseboards off with and scratched paint on the wall and baseboard. When I asked about repairing their flawed install in the first place, Travis was downright rude. Avoid the hassle, go somewhere else.

Best prices on carpet and LVP in Utah county. Very helpful team and easy to work with. Just off of…read morestate street in Lindon.

I would highly recommend Westco Carpet and Interiors. We had exceptional customer service from…read moreKathy Miller. We had tile for our bathrooms, kitchen,fireplace wall, and hardwood floor throughout our home. Westco was very good at communicating their schedules with ours and we never felt rushed when making choices. The products are highly rated and the installation was very professional. Once again, contact Kathy Miller. She is great!

Westco is a great company to work with. I was nervous about this project as this is the first time…read moreI'm having my flooring changed. Joy was very patient and supportive, she helped me pick out the carpet and vinyl planks that are both high quality and within budget. The installation crews for both LVP and carpeting had years of experience, they were courteous, clean, efficient, and most of all, they make sure the jobs are done right down to the smallest details. I am so pleased with Westco, as soon as I found out they also do window blinds, I signed a contract with them for that project as well. I would be pleased to refer Westco to anyone that needs their flooring done.

These guys are great! Super friendly, brought them my broken drawers and the fixed then for free!read more

Nice showroom and seemingly nice guys. But that is where things stop. I was a contractor in Arizona…read morefor 24 years. Deposits were required, but usually around 30%. I was a little surprised that they require payment in full before the order is placed. Now I know why. They do not have their own install crews. They sub everything out and stand behind absolutely NOTHING! The LVT crew they hired got started and reached a point where they didn't know how to finish. The installer said he had to go to another job and would be back to finish in a few days. He demanded to be paid for the extras before he left. I called Knotty Alder and they said any extras must be paid. I told they weren't done yet and he hadn't finished the "extras" anyhow. Well, I paid him and the installer never came back. The company sent out a different guy who said they screwed everything up and the guy was a tile installer who had never done LVT before. Right after placing the order, we decided not to carpet an area in the basement. I called John and he said there were no refunds after the order was placed. I said I understand about the carpet, but the installer supplies the pad and they will not be doing the labor. He said we would have to see. They kept the extra padding and no refund on the labor, even after being charged several hundred for the LVT "extras" that were never even done (I ended up removing and installing the toilets myself even though I paid for that. John said it states in the contract that they don't do toilets. But the installer was fine to do it, but he took the money and never returned). After you pay them, they have you do all the calling and scheduling with the installer even though you have no contract with them. The installers drag out fixing the problems for months at a time and when they do come out, they normally say they don't have the materials or tools needed, or they need to get something through Knotty Alder. Knotty Alder will charge you for anything it takes to finish the job, even if it was supposed to be included and already paid for, When we couldn't get the installers back I texted pictures to John and asked if he could get someone out to finish. He would just ask for more pictures. After a year of this he told my wife "sorry, the warranty period has expired." So it appears that the strategy is to charge in full before placing an order, don't take any responsibility for their subs (they were not my subs), let the subs take advantage of their clients, do shoddy work, charge for extras they don't do, tell you to schedule everyone on your own and then after you can't get things resolved they say "too bad, your year is up!" We are still trying to get the installers to finish things and we have offered to pay them. Same results as before, wrong tool or don't have this or that... In some ways I think Knotty Alder has thrown the installers under the bus. We bought the very best LVT flooring they carry. Not only were there install issues, but the edges are delaminating and turning up. Knotty Alder has there money and they wash their hands of EVERYTHING. The installer didn't purchase the material, so it appears they have no leverage or support from the manufacturer. So we are stuck in the middle with no help or support from the only people we had a contract with and they take NO responsibility after the payment in full is made. In the end, I realize they have a nice showroom, but they are not the "nice guys" I thought. The way they have treated us is totally disgraceful and unethical. I wouldn't recommend them to ANYONE based on our experience.

Casey McMillan is a true craftsman.This is reflected in the tile work he completed in our kitchen…read more Check out the photos we are posting with this review to see for yourself. Thankfully, he steered us clear of a couple of blunders we were about to make and he was effective in seeing our vision of what we wanted. Casey is an Army veteran with a young family. We are more than pleased that he did the tile work in our kitchen. A first class job with first class results. Thank you so much, Casey.

From the owner: We as a company take pride in exceeding customer expectations, we are your number 1 choice for all…read morehome remodeling needs! We can do everything from tile, laminate, vinyl, carpet and more.

Taylor Carpets saved my day!…read more Big box store (orange) was scheduled to install carpeting. On day of install...they didn't show up and I had already torn my house apart. I called Taylor Carpets and not only were they super nice, they had everything in stock, and installed it that same day! And the price? Super competitive! Don't bother with any other place. These folks rock!

Just had Taylor Carpets install vinyl plank flooring in my daughters house. There were some areas…read morein the floor that had some gaps. My daughter asked the installer to patch the floors before installing the vinyl laminate flooring. They agreed, but didn't end up doing it. They also didn't install any waterproofing material under the bathroom floors. Last of all, when they removed the baseboard, they made gouges in the baseboard. Would not recommend.

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"