OK The situation is…read more- - - the car has driven through some snow drifts and the back end is smoking/steaming. I believe that the white stuff out the back is steam from the snow. My other half behind the wheel is scared, she believes it is smoke. She pulls over near Carroll's and goes to talk them. We were on our way to Braehead, so we were very nearby. Her parents have dealt with these folks for decades and they know my wife as her mother's daughter. The younger Carroll comes out and asks us to drive it into the service bay. He hauls it up on the lift and checks out the car's under-carriage. He points out the large chunk of snow on the exhaust and then rolls it back and forth a couple times to ensure that nothing else is wrong. Does he demean her? Nope. He says that it probably would be pretty frightening and that anyone would be scared by seeing that. In the end - No Charge - the guy took time out and looked at the car - No Charge. We had another problem with the suspension. The potholes from the freeze had shaken a retaining ring from the shocks. Total Charge. mid two figures Last time we had this examined at the dealership - it was over 500 quid to replace. Carroll's are what you want in a car mechanic. When you are vulnerable and relying on folks to supply you with honest information - these folks do not take advantage. They treat you with respect. Do you need anything else from a Car Repair place? I don't think so.

A girl giving a garage 5 stars - it must be good! And it is :-)…read more I've been going to Carroll's for years with my various little cars. My dad (pre company cars) used to bring his cars here and as part of my car indoctrination, I was told to only come here and so I did. And I still do, despite the garage being in Paisley and me now being based in Edinburgh. So, reasons why I come here: Service is second to none. My car is HONESTLY assessed. Example - If it doesn't need done for six months or 2000 miles (whatever comes sooner) then it will be done then. No scare stories that it must be done immediately. I can use non-technical language and not be laughed at. I can do stupid things, have to get the car repaired and not be laughed at. I know my car is in good hands, I'll get decent tyres/parts used on it and it won't take an age to be returned to me. No work will be done without my approval - wee phonecall to check first. 5% discount for cash I can speak to Jerry (the owner and mechanic) and explain - not go through some service desk or smarmy sales manager who says I'm wrong (or computer says no). So, good garages are hard to find and in this climate, the pounds are precious. If you need an amazeballs, local, independent garage with great mechanics and the lovely Mrs Carroll keeping you informed, then what is not to love and to cherish from the first car onwards :-)

i have used this garage in renfrew before and found to be fast and reliabile but wee bitty priceyread more

Great company Gly and team very friendly and helpful. Picked…read moreup my 3rd car which Glyn sourced for me... my ideal car! Excellent service, excellent stock of quality used cars.. Spoiled for choice! Thanks again Grace and Belle

I am posting this review in the hope that someone else does not have the same experience with this…read morebusiness that I did. I purchased a car from Great Western Motor Company at the end of November 2013. A condition of purchase was that I asked them to freshly MOT the car for me so I knew it was safe for me and my partner to drive. I do a lot of driving for work and frequently have colleagues and family members in the car, so a safe reliable car is a must for me. On purchasing the car I was assured it had passed its MOT with no advisories. I asked to see the paperwork but I was told it was in the post to the DVLA. They told me it was MOT'd by a local garage in Anniesland but didn't give me the name of the garage. I drive with my sales receipt and no V5 as this, I was told, was with the DVLA so the private plates from the previous owner could get swapped over. I accepted this as a reasonable explanation. I noticed after having the car for a week that it was a bit sluggish, and did not coast like my previous cars and decelerated very quickly when in gear and not using the brakes. When I had the time available a week or so later I took the car to a trusted mechanic in Prestonpans near where I live in East Lothian and he informed me that the front brakes were around 50% seized and had clearly been like that for a lot longer than a few weeks, as the pads were worn down to practically nothing. He said the car would never have passed an MOT at the end of November, and went so far to say that he would stand in a court of law and stake his reputation on it. He is a registered MOT station and a car dealer, as well as an expert on the type of car I purchased (I took it to him as he has owned several of these cars himself and the owners club recommended him). As Christmas was looming I needed the car repaired quickly so I called Great Western Motors to complain and their attitude was astonishing. They refused to tell me who had MOT'd the car, told me they were refunding my money and taking the car back, and told me I was "at it" and accused the mechanic of colluding with me. I told them I did not want a refund - I had bought the car because I liked it, I still liked it and all I wanted to know was who MOT'd the car so I could inform VOSA. At this point I started receiving an increasingly bizarre and offensive stream of text messages from the salesman, details of which I will leave out of this review as they are so odd it may stretch the comprehension of even the most open minded individual. I had been driving children, colleagues and my partner around in a dangerous car because of either the MOT station or Great Western Motor Company and I wanted answers. I had not received the paperwork for the car and asked them to put this in the mail immediately as they had it sitting in the office and hadn't sent it on to me. When all was said and done the salesman called me and promised me (I emphasise the work promise at this point) that he would pay part of the £486 it was going to cost me to replace the brake calipers and discs. He asked me to give him the weekend to put this right. He never contacted me again. This was just before Christmas. I received the paperwork a couple of days later. Lo and behold, they had lied to me and the car wasn't even MOT'd in November - it was MOT'd in September and they had taken me for a ride and sold me an unsafe, un-MOT'd car when they said they had freshly MOT'd it with no advisories. These people took £2995 from me and lied to my face. Three weeks passed and it was the middle of January when I contacted them again, on the off chance they had a busy festive period and asked if I could have something towards the cost of the brake calipers and discs - at this point anything was better than nothing, and I thought they could at least redeem themselves in some small way. I then got a laughable offer to buy the car back as they think they had "undersold" it to me (bear in mind this is a used car dealership, so underselling something is a completely ridiculous assertion). I have spent money rust proofing the car and putting the brakes right by this point and bought accessories for it so I simply refused to deal with them a second longer. I am now seeking redress through Trading Standards and the small claims court. Avoid these people at all costs. I just hope they do not do the same to someone else and they end up taking their family out in a death trap.

Went for new battery & price was £20 cheaper than halfords & they fitted it freeread more

From the owner: We are only Auto Part Store in Renfrew, we sell all car accessories, filterations, Engine Oil,…read moreFluids, Brakes Suspension parts. Also make Number Plates and provide fitting services.

Fed up of paying main stealers astronomical prices, then sling your Audi, BMW or should you be…read morelucky enough, Porsche along to these guys. They offer pick up and drop off services, fully trained and friendly staff and I trust no one more with my car, even if it does reward my lavish attention with bills! The owner still works on cars and is usually about to answer questions or puck you up of the floor when you get bad news, there's also a loyalty card, ideal for collecting points, and we know what points make...

Professional, friendly, utterly trustworthy and really well priced. They saved me an absolute…read morefortune when my TFSI became troublesome. I can't recommend them highly enough.

this garage is the best for price and fast turnabout well well recomended very helpfull guy also…read morelet me use some tools to do a fast wee job wile he did something eles for me good man cheers pal

Was recommned by a friend to try Overburn after having a bad experince with an other garage and i…read morewas very happy with the service. Douglas the owner infromed me of the work that was required which was less than i was told by the prevoius garage i got my car checked at.

BREAK SHOE ADHESION KIT,google it or ask any garage it does not exist,and the extra work that it is…read morepart of was done without me being asked,and his (AHEM)head mechanic peter informed me he was a marine and asked me to go into the car park for a fight,but when i said ok then he made a funny sound and had to go change his pants,if he is threatning men what is he doing to women,it could be your mother,gran,sister,wife or daughter,BEWARE OF THIS PLACE,and go to youtube OVERBURN GARAGE CON to hear the voice mail