I havent bought a phone from here before, but i have come in to nose around for the latest phones…read more at first, the staff didnt seem interested in me, but asked later on if i needed any help. my friend told me one time that she got her mobile phone charged here, which was very nice of them, as long as you ask politely! the shop is spacious and there are many phones on display for you to touch and feel.

As one of four main mobile service providers in the UK, O2's store here on Western Road is pretty…read morelarge and follows the new style O2 store layout which is slowly being implemented throughout the brand's network of branches. (Sadly they're spending more money on these stores rather than improving their awful mobile signal) The store is pretty cool, it backs into the Imperial Arcade however you can only get into the store opposite Churchill Square, on their Western Road entrance. Pretty much average new-format O2 store in most regards, the staff seemed nice and helpful enough. They did have some offers on display but these were more expensive than other networks who had locations nearby such as Three a few doors away and Vodafone a short walk away, who both offer Unlimited everything for £20 per month (the Vodafone offer was after cashback, however), while O2 was charging a higher price for less data 3* - Pretty much average store, yet for one of the worst networks in terms of signal, albeit I don't want to let the latter effect a review which is of course for the store and not the specific network.

I usually hate phone shops- the staff ignore you and play on their phone's, the layout and signs…read moreare no help, when the staff do speak to you they are perpetually trying to push things on you, to make you spend more money. I went in to this O2 then, under duress, and only because they have the great and mighty iphone. And....I was impressed! The staff greeted me straight away, let me browse a bit and then asked if they could help. They gave me several options for the iphone, weren't pushy and explained all the differences in technology clearly without being patronising. I may have to revise my opinion.

I've been to this store a couple of times now, and while staff members have always been perfectly…read morepleasant to me (if unable to help me) I've witnessed a few arguments that have made my hair stand on end! Of course, its busy, and there isn't all that much competition in a town the size of Burgess Hill, but I wouldn't honestly be able to recommend this store. The goods they sell are fine - great, even - but with phones the level of customer service after purchase is crucial, and I didn't see much great service going on, which is a shame.

I went into this shop to buy a used Iphone, i found one i liked in the display cabinet and was…read moreready to buy it. When it was snatched away and sold to another customer, who i was told had been looking at earlier. All of which the member of staff found very funny. The staff then had a half-hearted look around the shop to find something else they could flog me and when they couldn't find anything. That was that, and they lost interest.

Small branch of game yet they have a wide range of games for all platforms - staff have always been…read morefriendly and helpful with helping out with pre orders and game enquieries

Like all phone stores in Brighton, getting to speak to a sales assistant in the 02 store seems to…read morerequire a huge amount of patience. They're always under-staffed and the few members of staff there are usually on the phone or already talking to a customer. Once you get to speak to someone however, the staff here are excellent. They know their products inside out and don't try to get you to sign up for services or phones you don't want. I went back to complain about a fault on my iPhone and the guy I spoke to not only helped me get it fixed, he helped me get a £45 credit added to my account. Now, that's what I call customer service!

This store has quite a nice layout, though its design does rather highlight the lack of products…read moreactually on display inside. You'll find phones, mobile broadband, and, surprisingly, some laptops here, as well as professional service.

Outstanding window display! The window faces North so does not get any natural sunlight but the…read moreinternal lighting makes the gems sparkle. Christmas shopping with my wife and we found the guy very helpful and understanding with regard to less cash being about! Extremely well stocked well situated in the middle of the shopping area. Parkingnever a problem in Horsham!!!

I came here when visiting England for 2 weeks to see my family. This Jewelry Store is SO nice,…read moretheir displays in the window drew me in. I wanted to buy some earings for my 6 year old niece,a and they helped me find a perfect pair. Very very nice people, and great customer service. The prices were very reasonable (which helped since the conversion rate of the $ is terrible.) I highly recommend popping in to take a look, they have some beautiful Jewelry.

Small mobile phone shop. Staff seem to know what they are talking about but its best to go in with…read moresome idea of what you want or you are likely to end up getting the hard sell. All very friendly and chatty but you just get the feeling they wont give in till you are signed up to a contract - thats their job after all! Not great access for pushchairs as the shop is so small but its easy to browse the phones on display and have a play. Great if you are looking for accessories as they have quite a range and prices are really competetive. Easy to find and plenty of parking.

Horrible staff - This young man refused selling my daughter a beer on her 18th birthday and was…read morevery rude about it asking her to "get out of the store". My family are loyal patrons and this has ruined our night - In future we will not come back and we will tell all our friends and family to take their business elsewhere. It is legal so why are you refusing a sale on her birthday? I am confused and you have lost a loyal customer.

A small general store on Western Road, close to Waitrose, selling basic items of food, newspapers,…read moreconfectionery, tobacco and snacks. They have a chiller cabinet for sandwiches and soft drinks. It's right by a busy bus stop, so gets lots of passing trade, and the staff seem good at offering quick and efficient service.