Another very large bookshop in Guildford. This shop is on several levels but there is a lift. Well…read morelaid out into sections of genre and a good selection of books. Helpful staff who can help you find books or put them on order for you. There is also a cafe with comfy sofas! One warning: Beware the Dalek!

Pros This W H Smith is really big and has a big stationery and magazines section as well as a large…read morebook, music and games floor. There are usually plenty of offers available to make your purchases better value, and there are plenty of good ideas for Christmas or birthday gifts. Cons When we selected two books on a 'buy one get one half price' deal, the offer didn't come up on the till and the sales assistant wouldn't believe us about the deal until we went and got the ticket and showed her. We didn't appreciate this. We also found it very difficult to find any staff to help us.

This is quite a large branch of WH Smith, spread over two floors. It can get very busy at peak…read moretimes including weekday lunch time, and the queues are often long. The shop has a large magazine section with a good variety of titles. Items in this shop are often overpriced and you can find them cheaper elsewhere, eg CDs, DVDs, and stationary. There are plenty of staff on the shop floor but I think they could do with more on the tills.